1200 NW 51st St Ste A3, Boca Raton, FL | Directions 3343126.393365 -80.111982
Nail Trendz is Evil #2 – Nail Trendz does not deserve my business or anyone else's. I made appointments for 10 girls to get manicures and pedicures the day before my wedding. Everytime there was an appointment change I had the courtesy to call them and let them know. Big mistake on my part because the courtesy was not returned. They were completely rude to all my friends during the manicures and pedicures and were rushing us out the door before our nails were dry. If there was some sort of issue, then they should have had the courtesy to tell us rather than be rude and push us out the door. Part of getting your nails done is having a relaxing experience and this was not what I had hoped for the day before my wedding. There are plenty of other nail places in Boca and I will never go back here again!
I want to add a response to the comments posted regarding my post above. Customer 2 must have been there on another day (if you are even a real customer at all)(and considering there are hundreds of days when bridal parties could have been there getting their nails done) because my party did not storm into the salon as if we were the only ones in there and were definitely not loud and obnoxious. I had been there regularly before that occasion and my group spent less time in there than I normally would when getting a manicure and pedicure (considering I was not even allowed time for my nails to dry). It was not crowded at the time we were there and I happened to know one of the girls who was there at the same time getting her nails done. She agreed that we were not treated nicely. I have plenty of compassion towards hard-working people because I am one, unlike most of the "boca babes" you speak of. The reason I recommended Nail Trendz to my friends and family for that weekend was because I trusted the place and really enjoyed the atmosphere. I have every right to expect the same service that had been provided time and time again from Nail Trendz and also have every right to let people know about my experience there. I am not a demanding customer and do not expect people to cater to my every need. However, I do expect that I am treated nicely, fairly, and with respect when bringing people I know to a business where I am a regular customer, and that was far from what occurred on that day. As far as Maria's comment, I am not ashamed at all to write a negative report about an establishment when it is deserving of it. And since you were not there you should not pass judgement on who was and was not disrespectful.
Consistant Quality – I have been using this salon for well over a year. The salon is lovely and well appointed. The staff is professional and friendly. My manicures always seem to be last minute, (i.e; break/chip etc), but Tommy is always accommodating. My pedicures are so relaxing, you almost never want to leave the massage chair. Great manicures, great pedicures, GREAT value!
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