1625 W Housatonic St, Pittsfield, MA | Directions 0120142.430616 -73.324411
Back in 08 I had a fence repaired by this company. The fence looked okay but their employees are disagreeable. I came outside during the project and found Kevin urinating on the side of my house. When I confronted him about it, he reeked of marijuana. He even asked me for a tip when he was finished. Upon inspection I found a bunch of hardware and trash that wasn't picked up. I called their office that same day and I feel like I wasn't taken seriously. I saw him driving around in the company truck not too long ago, so he still works there. Make sure you don't get Kevin if you're having work done.
Must Be Another Company – Several years ago we contracted Berkshire Fence to fence about six acres of land, a job that included 5 gates as well. After an interminable amount of time, and several return trips to make adjustments, they finished the job. Unfortunately earlier this year someone backed into one of the gates and broke the post, hinges and gate itself. I have been waiting since May for them to repair this gate. They measured and sent a smaller gate in July which I refused since it wasn't what I asked for. Since then I have not heard one word despite several phone calls to follow up. I know they do a lot of work in the northwest corner but I would never recommend them to anyone. Their work is adequate at best and the customer service is non-existent. I'd give them no stars if I could.
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