Mayfield Ace Hardware

(770) 786-2550 | View Website

3173 Highway 278 NE, Covington, GA | Directions   30014

33.601067 -83.840672

 
Hardware, Home Improvement Stores, Paint  more

More Categories: Fixtures, Hardware

General Info: Shop Online

Neighborhoods:

less
 
 

Reviews for Mayfield Ace Hardware

Doesn't Recommend
1.0
over a year ago

dec.30 2009 my wife and i were doing some after christmas shopping. i purchased my wife a brighton purse and wallet for our 25th anniversary which is jan.14. she was unsure which purse and wallet she wanted but was told by the sales associate if she wasn't happy with it she could exchange it. jan.8th my wife decided to exchange the purse and wallet for one she liked more. we get to the store, explain to the sales associate that we wanted to exchange the purse and wallet. because the purse was a red dot item (sale item) we had to get management approval. so as my wife is picking out a different wallet i noticed that the sales associate has left the area. after my wife makes her decission the sales associate shows up and proceeds to inform us that the wallet sku # we were exchanging did'nt match the wallet sku # on the sales receipt. so i'm standing there at the checkout pretty much feeing like i was just accussed of shoplifting even though my receipt shows that i purchased a wallet,purse and charm bracelet totalling over $400.still baffled the sales associate ask did we want to speak to the owner/manager and we said yes. instead of the owner coming to us we instead were escorted across the street to his office. once there we were confronted by the manager who to me made accusations that we had shop lifted the wallet. he said he would have to talk to his wife( aka) the manager before deciding what to do. if he had looked at the purse and wallet that we were exchanging he would have known that was the wallet we purchased because it matched the purse perfectly. the sales associate that made the original transaction wasn't working so we had no proof that we purcahased the wallet. so after paying the difference for my wifes' second choice of pocket book which was $80.more i ask for the wallet back. the sales associate said that the manager had kept the wallet and was gone for the day. jan.9th i called the store and the sales associate that had helped with original transaction answered the phone. as i'm telling her what happened the store owners wife (aka) the manager comes in with the wallet they think that i did'nt pay for even though i had a receipt. tha sales associate tells the manager yes that is the wallet i purchased regardless of what the receipt says. my wife and i make the trip to the store make the exchange pay the $40. difference. the sales associate apologizes for the mix up. today is jan.13 we never did get an apology from the store owner or manager. i think the whole matter could have been handled in a much more professional way. that plus not getting a apology i will never shop there again.

 


Not rated yet
1 Vote
Get Directions
Your Friends

Sign in with Facebook Sign in with Facebook to see what your friends are up to!

Add Blog Post

Add your blog review of Mayfield Ace Hardware to Citysearch

Do you have a review of Mayfield Ace Hardware on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:

  • 1. Include our image link in your Mayfield Ace Hardware review blog post.
  • 2. Citysearch will notice that you're linking to one of our pages. We'll scan your blog.
  • 3. We'll show a link to your blog post from the Mayfield Ace Hardware page on Citysearch.

The Linkback system is free and automatic. It's really that easy.

Read our FAQ for details.

Image Link

To link to our business profile page, copy the html below to your web page.

Mayfield Ace Hardware on Citysearch