6055 Lehman Dr, Colorado Springs, CO | Directions 8091838.919027 -104.789334
Neighborhoods: Northeast Colorado Springs
Set up Bi-weekly service with molly maid a couple weeks ago. When they charged me $150 more for the initial cleaning than their quote I should have quit and cut my losses. Their second cleaning was fine, but I was out of town before the third cleaning and the house was in good shape so I called to re-schedule, the girl on the phone said that was fine they would wait another two weeks to come out. They showed up two days later anyway, spent 2 hours moving things around in my house. I got home to find that some perscription pain pills had been stolen from my bathroom, so all they really cleaned was the medicine cabinet. Reported this to the local manager (John) and he denied that they would have stolen anything. I let him know that I had cancelled and asked why they showed up anyway, and he responded by asking if I was going to pay the bill or not. Im still in a dispute with them over paying $100 to have his crew come to my house and steal. NEVER AGAIN!
AVOID AT ALL COSTS – AVOID MOLLY MAID AT ALL COSTS
I called Molly Maid and received an estimate for the work and agreed to a two week cleaning. After the initial cleaning, in which they wanted more than 3.5 hours for two people to clean a 1,000 SqFt area. I refused and they left. The cleaning was average and they took the time to remove anything and everything they could to make it take more time.
When it came time to clean for the two week, we were already debating on whether it would be appropriate. Molly Maid canceled and attempted to reschedule. We declined the reschedule. They show up and we call and ask them to leave. They left.
Now I have a bill for a 2 hour cleaning they refuse to clear.
Avoid Molly Maid at all costs. They will overcharge, ignore you cleaning parameters and come whenever they want. I would not hire Molly Maid under any circumstances.
Since, we have found an amazing cleaner at half the cost who does dishes, laundry and cleans exactly as we ask. Amazing the difference!
Don't even call Molly Maid!
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