Orem >Food & Dining > Sushi Ya
1545 S State St, Orem, UT | Directions 8409740.263928 -111.677544
Sat: 11:30am-10pm, Mon-Thu: 11am-4pm, 4pm-9:30pm, Fri: 11am-4pm, 4pm-10pm
I am a lover and pro about Sushi.
Cons about this place:
1- Very bad customer service. We needed to talk to their manager. Anyone who we asked about a manager, was claiming that I am the manager. Finally we found out all of these Asian waitresses are supporting each other by lying to us and there is nobody to be responsible.
2- Lying to the customers!
Yamato and Happy Sumo are much better places!
Do not waist your money for some non fresh ingredients in Susi Ya!
Waitress named July Wen was very rude!
Love/Hate :-D – I Like and hate this place all at the same time!! I foudnI do have a bottom and that reaching that bottom cheapens my experience :(
Sushi like all things should be in moderation.... I think costly sushi is a good thing for me. As it keeps the sushi desire going.. I think i would now rather pay more for less than less for more in this case..
The service was good. The Sushi was good for the first plate... But I was full after that and regretted eating more because the appeal left...
:) I will likely go back if I am broke and need to curb the craving with little cash.
The wasabii left you wanting.... Well.. Wasabii.....But it was fun :)
A Family Favorite – My friends and family adore Sushi Ya. It was first recommended to us a couple of years back, and since then, we've gone there 2-3 times each month. And we live in Salt Lake City, 40 miles north; it's definitely worth the drive. In our experience, the services has always been prompt, the food fresh and delicious, and the atmosphere welcoming. We have never seen a problem with cleanliness, and the fish has always been fresh and flavorful. Their rolls are creative, complex, aesthetically pleasing and, above all, tasty! I personally recommend the Crystal Shrimp, the Spicy California, the Tornado, and the New York. My brothers and my friends favor the more complex and colorful rolls, but at Sushi Ya, there's something for everyone. And you simply cannon beat the price: $14 for all-you-can-eat lunch and $19 for all-you-can-eat dinner.
Go into Ya expecting friendly people, a local Ma and Pa atmosphere, and excellent food, and you will not be disappointed. We've tried other restaurants and sushi bars, but we just keep going back to Shushi Ya.
Not a good experience at all – After hearing good things about this place and getting a recommendation from a good friend, my wife and I were very much looking forward to trying this place out. When we entered the restaurant, we thought the koi pond was really neat and made our way to the front desk. There was nobody there, so we decided to wait around a bit. After a good 10 minutes, finally someone showed up (he was pleasant and friendly) and instructed us to sit wherever we pleased. We walked around a bit and after passing by several dirty tables, chose the one that looked the cleanest. We sat down (in a booth) and about fell into the broken bench seat. So, we switched sides and luckily found a working seat. However, I quickly noticed the table was sticky and had soy sauce and other debris still on it.
Undeterred, we decided to stay (after a briefly discussing leaving). We waited and waited to be served. The table of girls that sat down at the same time we did were served along with another party that came in later. I kept unsuccessfully trying to catch the eye of any employee that happened to walk by. After about 15 minutes, finally our waiter came by. He was actually fairly pleasant and helpful. So, that helped us feel better.
We ordered the all-you-can-eat and waited for our meal. I've eaten sushi all over the country and all over the world, and make it myself (having first learned from my mother--a nisei). So, I know what constitutes good sushi. This was not good sushi. The sushi rice was either made up of crunchy, hard rice kernels, or was way too mushy. With the nigiri, I could tell the sushi chef had to work it in their hand far too much. We were both starving, and so we ate everything anyway. However, that was not the end of our disappointment. The next morning (and on into the next day) we both suffered stomach sickness.
It just seems so strange to me that a place so highly recommended was so terrible. We will never eat there again, nor would I ever recommend it to anyone.
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