7120 N Durango Dr, Las Vegas, NV | Directions 8914936.289699 -115.287922
Neighborhoods: Las Vegas
Rude & Unprofessional
I sent my daughter in with the sandwich card ready to be redeemed - it was a little old so she asked if she could use it before ordering. Apparently the owner Mike Egan felt that the card had been stolen and falsified because the signatures were not consistent with his methods. He assumed the worst and was extremely rude and hostile to my daughter, treating her as a criminal. I spoke to Mr. Egan and as expected he denied treating her in such a fashion regardless of the other eye witness accounts. He stated that because there were so many of the same stamps/signatures it looked suspicious. Well yes Mr. Egan I have 7 people in my family, we buy 7 sandwiches at one time so the stamping and signatures would be consistent for a transaction of 7. Rather than ask questions, he was a bully.
I had previously heard rumors that he mistreats his employees, is rude and has even had employees quit on the spot. After this incident I believe the rumors and don't doubt any of the witnesses. While he has a right to deny using a card, he doesn't have the right to traumatize my daughter (or anyone else) which is exactly what he did. I can assure everyone that I will take my business to the local Subway for now on.
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