625 Betty Spring Rd, Gardner, MA | Directions 0144042.562869 -71.948705
Mon. - Sun. 24 Hours
GREAT HOTEL – I just stay at the Colonial Hotel this past weekend with a group of 8 other couples. The staff went above and beyond to make sure our stay was perfect. All the overnight rooms have been renovated including the bathrooms! One couple upgraded there standard room to a luxury suite. I only have one word for this room..."WOW" Dinner was amazing the Prime Rib Buffet was to die for. The make your own omelets were delicious at the breakfast buffet! I will never stay any where else in this area.
Filthy and smelled – Our room was filthy. Looked like it hadn't been cleaned in a month. Food on the floor, pubic hair on toilet seat, hair in sink and tub. Spider along with large spiderweb in closet. I asked for another room when I knew they had others available and they just flat out said no. I asked for a refund so I could go stay at another place and they again just said no. No apology, no effort to try and make it a better experience. I ended up eating the $130 and just left. Very discouraging.
Great Hotel – This hotel has great dinner and breakfast package highly appreciated throughout the region. It make for a great place to hold family get togthers or just for a weekend get away. The staff is very friendly and helpful and makes repeat guests feel like they are coming home. The rooms could stand to be a little updated but the luxury suites are above and beyond.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Colonial Hotel on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.