4617 Ruffner St, San Diego, CA | Directions 9211132.824358 -117.156913
Neighborhoods: Eastern San Diego, Kearny Mesa, Eastern
Utopia Management is a full-service property management company, able to handle all of your property management needs, and serving rental property owners throughout San Diego County. Each property is managed by an experienced property manager and management assistant team, who will work directly with you on all aspects of your property or properties.
Utopia Management provides comprehensive accounting services that include financial record keeping, accounts payable, accounts receivable (i.e. rental and other income, deposits, expenses, maintenance labor and materials, management fee, taxes, mortgage and loan payments, insurance premiums and HOA fees), which are all recorded and shown on the monthly "Owner's Statement."
Johana has managed this property & my lease since 10/10. She was accomodating, fair & customer oriented. I am happy w/ utopia mgmt & my rental property, this is all due to Johana. Thank you! The person that took care of my emergency on property (broken water heater) while I was out of the country on vacation. Theis person called me & made sure the emergency was being taken cared off. The property is secure & easing my concerns while I was out of town.
The staff at Utopia impressed me with their professionalism right from the start. They met me at my rental house and gave me all the time I needed to ask questions. They always been available afterwards and got the house rented in just two weeks. I'm not one who ever expected to own a rental property so I appreciate their expertise.
Keep up the Good work! Good qualities are: 1) Keeps me informed of new tenants and needed improvements 2) Always available (reasonable, within 48 hrs via phone or email) 3) you have two awesome owners
I had been managing several properties that I own in San Diego for about 10 years. I was used to doing everything myself so I was apprehensive about hiring someone to take over, though I knew it was time to do so. I gave them one at first, and now six years later they are managing all of them. I'm glad I chose the right company for the job and plan to have them continue managing my rental properties.
I'm taking the time to let you know how much I appreciate Sandra and Friday. They have enforced rules, and really made a difference. I personally have never felt more secure.
We wish to express our appreciation of the managers. Both Sandra and Friday have been courteous, friendly, and helpful in all situations that have occurred. Friday has always been very prompt in repairing anything, no matter what time of day or night. Sandra is always very helpful with any information we might need. We have never felt like we needed to complain about anything.
It has been a plethora of mishaps with Utopia. They were terrible at not returning phone calls timely whenever we started looking at a property they were managing. They certainly don t make it convenient to view a property either. That should of been our first clue that this was not going to be a good relationship. We rented the property because we liked it so much, and were on a time crunch. The property was not ready on time and not cleaned when we were ready to move in, they gave us the wrong keys to the house, couldn t give us the mailbox number, didn t have the garage door openers, gave us the wrong set of HOA rules, didn t tell us which utilities we needed to put in our name, trash days, etc, etc....The small things that really make a difference. We did have a maintenance staff member come over today, and he has been the nicest one we have dealt with so far. Good luck getting anyone to call you back or get your property manager on the phone. I have been disappointed with their services. Just an FYI - Their leases auto renew for 1 year after it is up and the rent goes up 5% automatically. You can contest this - but you have to do it 60 days before the end of your lease.
not good – Don't get scammed by Utopia. I have recently rented a house through Utopia management and my experience with them so far is horrible. First of all when I viewed my house it was completely dirty and the carpet was in its worst condition (black patches everywhere). I was repeatedly told by the management that the house will be cleaned properly before they hand it to me. I went ahead and signed the lease by taking their word and by the day I moved in, first thing I noticed was the horrible stench, filthy carpet, clogged toilet and window blinds covered with fungus. I called themanagement and they fixed only the clogging toilet since it was an emergency and for the filthy carpet I was told that I agreed to take the house as it is (which I never did) and they will not do the carpet cleaning. So I called the management6 days in a row and left 6 voice mails (btw, they never pick your calls) and I haven't heard from them till date. I went ahead and arranged a carpet cleaning service to do the job and paid more than hundred bucks from my pocket, even then the carpet is still dirty and beyond cleanable condition and I have to live with that for the rest of the lease term. Finally I read the rental agreement carefully and it was most ridiculously drafted agreement in such a way that you will never get back your security deposit and your rent will go up by 5% automatically at the end of lease term. I'm sure that all the 4-5 star ratings you find in Google reviews are written by the management and not by any real tenant. If you want to read more horror stories about them please visit Yelp and read them by yourself. Tl;dr - You may find nice houses managed byUtopia, but don't fall into their trap.
Impressed – On Saturday I had an appointment with Utopia to see a house. The agent impressed me because he was very knowledgeable and gave me all the time I needed to look around on my own. He answered all questions to my satisfaction and I decided to apply for the property.
great management – On the rare occasion that I have had a reason to call them, they are always friendly and willing to help. I appreciate that and it makes me feel good theres a caring voice ready to help!
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