Raleigh >Gifts & Novelties > Plow & Hearth
4121 Main At North Hills St # 100, Raleigh, NC | Directions 2760935.836563 -78.643697
Neighborhoods: North Hills
Beware - misleading "sales". They keep advertising free shipping or whatever no minimum or with a minimum but their promo code doesn't work, doesn't even let you input it; comment on their website went unanswered, a call to customer service was not helpful, they said they guess the item didn't qualify even though it said "on everything". I shop online all the time and have never come close to a company like this; totally time wasting and frustrating.
Worst customer service ever!!! I was the only customer in the store inquiring about the sale on the folding rocking chairs. Not only did the sales rep could not give me simple answers about the conclusion of the sale or if available on line, she didn't bother trying to find out. I was planning on purchasing four (must not work off commission). However she brought one box out with an attititude. There was a store made tag that said 4 chairs for $175 dollars taped to the
chair I wanted to purchase. I questioned the lady about the price she was charging. I walked her to the tag and she couldn't figure it out either. Back at the register (she took the tag with her), she tells me it's wrong and just stares at me blankly. I work in retail, and I have to honor a mis-posted price...false advertisement right? I asked and she told me no. I thanked her for her time and as I was leaving she practically laughed in my face! There will be calls about this customer service to the company's office.
Awesome Customer Service!! – Stopped by Plow & Hearth the other day for some garden gloves and a new outdoor furniture cover and was pleasantly surprised by what a down to earth and helpful staff they have. I would reccomend this place to all my friends and family, their prices are competitive and the service is phenomenal. Thanks Plow & Hearth!
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Plow & Hearth on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.