7610 Hazard Center Dr, San Diego, CA | Directions 9210832.770581 -117.158134
Neighborhoods: Eastern San Diego, Eastern, Mission Valley East
Worst customer service!!!! – Their customer service is the worst!!!
I went in for a spa treatment package that my boss got me. I was scheduled to get my hair done and saw the lady that was supposed to do my nails the next day. She came up to me with her schedule book and whispered in my ear that she wasn't going to show up for work that day and if i could reschedule with her. The day i was supposed to go in for my nails i became ill and stayed at home- didn't even go in to work. I called in an hour after my reservation, after waking up from a nap, and told the receptionist what had happened. She said that the lady that did the nails would call me back but if i didn't reschedule 24 hours in advance my nail treatment would be forfeited.
I called the next day and spoke to the nail lady and she gave me the worst attitude on how she had to wait 15 min for me and that i had wasted her time. She would not reschedule for me even though i had done a favor for her the week before. This is the worst customer service experience i have ever experienced. They had their money through the pre-paid spa package... they didn't give a fU** about me.
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