Phoenix >Restaurants >
Pizza >Papa Murphy's Take 'N' Bake
3230 E Union Hills Dr Ste 120, Phoenix, AZ | Directions 8505033.655659 -112.011997
Neighborhoods: Paradise Valley
Thanks for the info – I recently received coupons in the mail for Papa Murphy's, but thanks to the reviews I read, the only thing thing the coupons are good for is recycling. Thanks for your reviews Frantitze and Akwendt. Have a nice day.
Best pizza EVER and the GREAT customer service – I was one of the employees working that night and it was pretty funny how crazy this lady went.....Papa murphys is the greatest thing ever dont listen to her
VERY POOR CUSTOMER SERVICE – I wanted to add to the comment on Bryce the evening of August 21, 2008. Not only were we in front of the store at 8:05 she was standing at the door knocking and they were right inside and obviously saw her. No acknowledgement what so ever, never came to the door. Very rude, so she did call them We saw the pizza sitting in the warmer. Obviously this manager or I believe he said assistant manager didn't care about customer service or the owners pocket book. Number one he should have said on the phone they were closing in 15 minutes and made us aware we had to be in a hurry or they shouldn't take last minute orders. We stopped in at Vale Luna afterwards and ate there and it was packed in the bar area so everyone there and many others have been informed of our lack of service. I am a business owner and hopefully the owner gets these emails, it can be very helpful when finding out about your employees.
Bryce would not come to the door to let us pick up the pizza we had ordered – I was visiting a friend and Phoenix who had never tried Papa Murphys Take and Bake. I told her how good it usually was and she agreed to try it. We ordered a pizza about 7:45 on a Thursday night. The order taker said it would take about 10 minutes, but did NOT mention that we needed to hurry because they would be closing at 8 pm. We arrived to pick it up at 8:10. Although they were inside getting ready to close and could see me and hear me knocking, they refused to come the door. I then called them from my cell and "Bryce" said that no, they would not open the door to let us pick up the pizza we had ordered, (and had even preheated our oven before we left home). I asked who the manager was because I wanted to call and report them, and Bryce said he WAS one of the managers. That is the worst customer service I've experienced in a long, long time.
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