Tanning >Tan Rio
2050 Beavercreek Rd Ste 105, Oregon City, OR | Directions 9704545.334002 -122.587238
Mon. - Fri. 10am - 9pm;Sat. - Sun. 10am - 8pm
One of the friendliest and cleanest tanning salons in Oregon City! – I just joined Tan republic in Oregon City, it is one of the cleanest and friendliest salons I have been to. Also the salon has a very relaxing atmosphere, I especially like how there isn't a radio in every room playing a different station with competing volume levels. Instead there is just ambient music, which adds to the very spa-like atmosphere. Also the staff is very accommodating, I'm a bit of clean freak and I need to see my bed cleaned before I use it. Usually I get an "Are you serious?" look from other salons, but not here, the salon owner, I think her name was Lisa, just said ok and went over and cleaned the bed in front of me. To pdxbread, I have talked to the owner a couple of times and she told me that she purchased the salon in August of 2008, which was right when Tan Rio was merging with Tan Republic, and since she has taken over the salon and become part of Tan Republic the salon has new equipment, and is running smoothly. Also she told me that she trains her staff to not upsale the customer and instead try to work with them and decide what the best option for them is both pricewise and tanwise. Overall I think the salon is great and has really cleaned up it's act under it's new management.
Buyer BEWARE!! – I caution anyone who's looking for a local tanning bed and is considering purchasing a tanning 'package' from Tan Rio. Several months ago I had purchased a 4-month 'stop-n-start' package from Tan Rio's Sherwood location. We used the package for a month and then put it on pause while we took our vacation. A week after returning from our trip we went back to Tan Rio to start up our package again and noticed that the store had been emptied out. While trying to contact Tan Rio to investigate, we found that several of their contact phone numbers for other locations were either disconnected or had messages telling of a similar fate of that of the Sherwood store. When we finally got ahold of the owner, she was not at all accommodating to our situation. Our position was that we had paid $149 for a 4-month, 2-person tanning package and only received one month of service. We wanted a refund of the remainder of our 4-month package ($111.75) so that we could take our business to one of the 3 or 4 other local Sherwood businesses that providing tanning services. Her position was that the store was a franchise and was not corporate owned, that the store collected our money and she didn't see a dime of it so there was no money to be refunded. As a customer, all I see is the large "Tan Rio" sign on the building--whether it's a franchise or a corporate owned store is not a concern of mine. In the end, the offer she made us was that we could use the remainder of our package at any of her corporate owned stores. The problem with that is (aside from discerning which of her few stores are corporate owned and which are franchises) is that tanning is a service of convenience. Their closest alternative store would require us to make a 2-hour round trip drive in traffic after work every other day for 3 months. If you have an alternative in your neighborhood, I'd recommend it. Also, DON'T BUY GIFT CERTIFICATES! Can't use them at any store--just corporate.
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