Firelake Grand Casino

(405) 964-7263

777 Grand Casino Blvd, Shawnee, OK | Directions   74804

35.380750 -97.056961

 
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Reviews for Firelake Grand Casino

8 months ago

WORST CASINO I'VE EVER BEEN TOO. RIP OFF RIP OFF RIP OFF

Doesn't Recommend
2.0
over a year ago

This place has some of the rudest, nastiest managers and staff I've ever seen. Sure, this place is spacious, beautiful, and clean, but there is no reason for a LITTLE BOY in a suit to berate people. I've seen this on numerous occasions, from different staff members. I'll never return to this casino again!

Recommends
5.0
over a year ago

Good Job Grand!! – I went to a concert at the Grand last night and it was AWESOME!! The employees were TERRIFIC and VERY helpful. I loved that the security guards were effective, but polite. The concert was terrific!! I love Indian casino concerts, because the setting is so intimate. Even if you are on the front few rolls at most arenas you cannot get as close to the artist as you can here. The casino allowed Bret Michaels to sell tickets to a meet and greet which was INCREDIBLE!! I love that the Grand sells actual seats so that it is not a free for all general admission. Overall I had a great time and my husband and I are already planning the next concert we want to go to. Good job Grand!

Doesn't Recommend
1.0
over a year ago

Smoky Casino does not provide ample non smoking space. – To worsen the situation of smokers attempting to kill you with second hand smoke and make you puke from cigars they blow rank smoke out on you with they also have a very hateful floor person with thin red hair. Older rude woman whose head you can see through the hair. She is highly rude, coarse and doesn't care how she insults you.

My daughter had match play on her card and this woman walked over to the machine I was saving for my daughter, wrote on a pad, then had someone remove her $10 match play that was activated on her card!

This place is not caring nor appreciative of their clients that play there. TOO MANY EMPLOYEES that just stand around talking and they take our money to pay for it. That's WASTE of our time and money. We don't even get to play the games.

Go to Win Star they gave me TWO nights free in their World Casino Resort Hotel, FOUR complimentary buffet meals and $250.00 rewards to go and play on for free. This beat the Lake of FIRE GRAND any day and the people are FRIENDLY, not hateful like the rude red headed woman.

Doesn't Recommend
1.0
over a year ago

Meth heads bussed in regularly by them the place is JUNK! – The gaming commissioner had to come in and shut some machines down they are so tight! They want YOU to pay for the car they are giving to ONE person! Why should I have to pay for THEIR car? I'm not going to get it, I haven't won a car in all the time I've gone there, never been drawn for a hot seat EITHER. It's a scam. The manager's kid will probably get it. You have to be there at a certain time and hope they call your name, give you a 'key' to see if it's the right one? NOT ONCE have they EVER called me for a hot seat in all the years they have been open! They don't let the locals win very often unless they go around yelling in the place to discourage others from playing.

NOW they bus in the METH heads from midwest city! Nasty smokers smut smeared all over the machines, you can't breathe for their disgusting SMOKE and Cigars! They are mean! You play for a jackpot and the instant someone else sets down THEY win it to spite you! Smokers are rude, they see you not smoking but they plop down right next to you and blow their smoke on you. The nastiest place to go for a fun time. It's NOT fun to be robbed by the GRAND THEFT GROUP. Their machines are so tight for regular players it's disgusting. Only the VIP ROOM hits for the high rollers they pick and choose like the ones they let win the cars! This place is totally corrupt. It belongs in the lake of fire! PERMANENTLY.

Doesn't Recommend
1.0
over a year ago

Avoid this place if you hate loosing – I've been going there since it opened, it's not fun when they bait you, let you win awhile then turn on you. They have the machines overly programmed to not hit if you put your card in and you've ever won an elderly man told me plus, I watched them program them with laptops. They let you win then keep you from winning! I've NEVER been called for a hot seat drawing while I was there. They know if you are there or not, they watch everything you do with the camera invasion, they even watch you in the restroom.

A man was murdered by kicking, bullying black suits about 2 years ago in the men's restroom while his mother screamed to let her in to help him, give him his meds. He was handicapped, they would not let her in, they kept kicking him until he died I was told by family members.

I have sat next to a woman that had too much to drink, she kept drowsing off while playing. Two of the suits, men, kept harassing her, telling her they would have the police pick her up if her friends didn't come down stairs to get her. It made me angry, they were so mean to her, I began talking to her like she was with me and those goons took off and left her alone. She just needed someone to talk to her a little while until she regained her composure. It's not her fault those skanky dressed waitresses gave her too much to drink! The supervisor over the waitresses is a super jerk. He just about ran me over one day, not looking where he is going and treats the girls like they are slaves! Riles me, I do not like women abusers. Those girls don't get paid by him, they live on the TIPS! If you don't tip them they don't eat.

They run their legs off and have to dress like sluts for tips only. MSPIGS. The slots are tightened, programmed to play tight even though the casino takes in millions of dollars a week. They like to brag someone wins a jackpot! I haven't won a jackpot in over TWO years! They took out all the fun machines and put in disgusting ones too high tech and stengy to let you play so why go? The food in the buffet is horrible for mid day meals, cheap and nasty. They shut down between 3:00pm and 5:00pm when they begin to charge more then put out the fresher things. They are so tight they took out the automatic towel dispensers in the bathrooms! No excuse for it we pay out the pocket just to use the restroom.

Machines won't even play for pleasure let alone win money. The only ones that get drawn or win anything are the ones they know or want to impress like the doctors and lawyers that go there. I should know, mine go there or did until they got so darn TIGHT! Stop buying new machines people hate because they won't play and leave the ones people stand in line for because they will play Lake of FIRE GRAND. You gave money illegally to an illegal that had no legal ID!!! That was wrong too! He won at the FUSSION. It's still corrupt and unfair.

Recommends
5.0
over a year ago

FireLake Grand Casino gets an A+ – We were in the area and tried FireLake Grand for the first time last night. The place is awesome. I can't beliee I've been passing it by all these years. I signed up for the players club and got some play offers for being a newby. Also, the sport grille has amazing food. I got the chicken wings and my buddy got the angus burger... both were some the best we've ever had. Valet parking was unexpected and great too. I highly recommmend!

Recommends
5.0
over a year ago

Nice people, good food, lots of fun! – I really like going out to FireLake Casino. The table dealers are really friendly and I like the Sports Grill a lot. They always have a great grand prize giveaway (like a car or something) and some pretty cool concerts as well.

I like going with a group of friends to the outside lounge area. It's a great place to catch up. My favorite slot game is the Ebay game and I've tried Keno too. I get the coupons in the mail along with the events calendar so I would recommend catching what's going on.

If you need a night out on the town, FireLake is it!

Recommends
5.0
over a year ago

A real Vegas experience – I recently visited Firelake Grand Casino for a night out with my wife. From the moment we stepped through the door it seemed like Las Vegas. The buffet was fabulous with so many options we could not try them all. I play blackjack and my wife like to play slot machines. The blackjack dealers were friendly and I even won a little money. My wife on the other hand won a couple of hundred bucks and wants to come back more often. With the experience we had we will be back soon.

Doesn't Recommend
1.0
over a year ago

Avoid this casino unless you like losing – I am a truck driver and have stopped at Firelake many times over the past 2 years. The first time I would get into the bonuses on slots and get up a little and lose it back, but got to spend a lot of time playing. The second time I got a couple of good hits and left with more money than I went in with. Since then, they have not added the new popular machines other casinos have, moved the ones that were pretty decent, and now NONE of the machines will pay out anything. If you get a bonus, and only get a couple bucks for it, consider yourself lucky at this casino, since the machines are geared so tight, I would imagine their payout is in the 70% range or lower. And once a casino moves a machine, they've done that for a reason... if your favorite machine has been moved, you can count on it not playing like it did before. I suggest that if you are considering playing at FireLake Grand Casino, DON'T DO IT.

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