Sandy >Food & Dining > Madelines Steak & Seafood
10290 S State St, Sandy, UT | Directions 8407040.565526 -111.892061
YUMMY!!!!! – best steak in utah. The cookie skillet is to die for!
Best Steak I've had in a Long Time – Went to Madeline's today and had their Filet Mignon, absolutely incredible. I could not believe how tender it was. The service was great, our waitress had the best sense of humor and was checking on us continually to make sure we had everything, refills before I even thought about asking. Loved the atmosphere, gives you the privacy that you want.
What Happened – My family has been going to Madelines since it opened in Sandy and always had a good meal. Saturday, Jan. 8th was an exception. Things started off wrong when I ordered a Bloody Mary and it came back without the alcohol, just watery tomato juice. It was replaced with a partially full glass of cheap tasting wine. The rolls came out soggy and our clam chowders tasted watered down.
The prime rib which was ordered medium well was more like medium rear . We had a few orders of baby back ribs which were dry and not at all tasty.
The deserts were good, but thats about it.
As we told the manager, we will never go back again. A very bad meal all around.
Yum-a-licious! – I took my daughter to dinner at Madeline's on an ordinary night, and every single bite we took was utterly scrumptious.
The wait staff was perfect.
The food was perfect.
I recommend Madeline's restaurant whenever I have the chance. Though we don't eat out often, this restaurant is at the top of my list of choices.
Giant greasy finger smears on the wall not appetizing. – I went there a year ago when they were still in South Jordan location. There was a giant grease spot, really disgusting, on the wall right above table at head level. Someone's kid was probably standing in the booth smearing his gross greasy hands all over, about a square foot area. Why didn't anyone wipe it off the wall? That was gross to look at while eating, and so obvious! It was hard to miss. If I was the server, I would have taken one look at that and said ohmygosh I am so sorry and either wiped it up or moved us.
Anyway!... The food was average. They overcooked my steak, but most places can't figure out medium rare for some reason. The other main point I want to make is the server was just really inattentive. I got the feeling that she was serving a banquet in another room or something was taking up all of her time because she really didn't care how we were doing. No refills. After she took our order she was gone until the end. Someone else brought our food out to us. So if we needed anything, too bad apparently. You can tell when you are being ignored, and that's how we felt. The manager came over at one point to say how is everything. It's true, I am gutless when it comes to voicing concerns in person. We just told him everything was fine. He didn't see the giant greasy finger paint on the wall either.
Awesome Prime Rib – My Husband and I go at least once a month for the Prime Rib. Best in the valley. Alway tender and full of flavor. We also like the Halibut. Yummy. We would recommend this to everyone. They are also really friendly
NOT GOOD AT ALL – The worst food for the price. Its way to expensive for what you get. we orderd 2 16oz prime rib dinners and we got 11oz of fat and 5 oz of meat it was embarrassing. for $25 a plate that was rediculouse. if your looking for a good steak house go to ruby river i know we will. The service is pathetic to i dont know how they are in buisness. i dont know if this place should get one star they are a rip off.
A great family steakhouse. – If you are any where near the south town mall skip the traditional places and go to Madeline's. It is great. They are new to this location. We went to the old location and followed them to this new location. The location maybe new, but they still have the great food.
I love the steak, others had the club sandwich, hickory BBQ Burger, and Halibut. they were all great. For lunch or dinner this place better than all the restraints in the area.
Make sure that you leave room for dessert.
Madelines Has Moved to Sandy – Madelines is now located in Sandy.
10290 South State Street
Sandy, UT 84095
We are family owned and operated. We strive to do things right. We employee 52 people and hope they all perform to the best of their ability. If we ever fall short, please call me Adam Wheaton (owner) and I will personall make sure that we get it right. Public abuse is unfair and I promise you I will make it right. Call me 801-792-4838
Madeline's should be on Kitchen Nightmares – I say it should be on Kitchen Nightmares because I would like them to get some help to improve their menu and service. They already improved the building, but that was bad too.
I've eaten here way too many times. I go to this place because I frequently have business meetings there. Every time I go the food poor.
There service is also usually bad. I have actually had my order forgotten by the server and received no food when I was with a group of about 10 people. That happened to me TWICE, with completely different servers.
They moved locations, and the new restaurant is nicer than the old one, but the food is the same.
I have actually met the owner, and he's a really nice guy, and so I would like him to do well. I just don't want to ever have to eat there again.
I am activity looking for another place to have our meetings.
We do a meeting almost everyday with one company or another I find it hard to believe that we have been as bad as you say. If you also want us to do well, why would you not just talk to me versus publicly bash my restaurant. We have been in business over five years and have done very well. I understand with my 52 employees that somebody may make a mistake but I can't believe this is the right way to go about helping us. I would really like you to call me. My Cell 801-792-4838.Adam Wheaton Owner
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