9212 Brookhurst Dr, Birmingham, AL | Directions 3523533.588612 -86.694858
My hair was A mess! – I called this salon and I spoke with the owner. She was nice on the phone. So I set the appointment. She se the appointment at 8am and was late! Two hours! When she arrived she looked a hot mess! I didnt think this was how a stylist looks that has on the internet she makes 150,000 dollars a year. The salon was dirty and she had a smell on her that was out of this world. She smelled really bad. I asked her if she needed to me to come back, because I was so ready to run back to Atlanta!! The hair she provided was not in a pack and the whole time she stayed on the phone! There was a woman who came to the salon ramping about a service that this stylist did. She claimed that the Lace wig she purchased was from a beauty supply store instead of a real lace front wig! The lady threaten to tear up the salon if she didnt get her money back! I grabbed my purse and left!! With my hair half done! This was to much for me!!! I will never come back to birmingham ever!
Talk of being a stripper! Lol – Well I guess you all can tell who needs to lose weight and who dosent!!! As far as tapeping up weaves!!! Sorry swetty! Your seven clients that keep coming back really loves me!! Oh and by the way, I see you are buying the lace wigs from the wig store and selling them now days!! What happend to the ? No more toes to blame! He only had 10! You lied on all 10! Sorry you have to take care home by your lonesome! Hit me up I cangive you some weight and man tips!!! God bless your heart!
Only Professonal Classy Stylist – This is regarding the negative shampoo tech who worked for our salon. First of all she is not a stylist she is unlicensed. This lady came into the salon looking for a place to rent a booth. She is an unlicensed play stylist/Shampoo Tech (check Alabama Board of Cosmetology under Theresa Cadwell-Watts) & she wanted to earn her license under mines. I always give a trail period of 30 days & let them be a shampoo tech to see if they are what I want in my salon for if I can work with them. She constantly talked about stripping to EVERYONE, then would turn around and read a bible verse and pray about spirits over my clients. I was getting calls from my clients explaining that they are very uncomfortable with her. She would wear bandanas, head scarf’s and hats. This was not the tone I was trying to set in the salon. She shared too much of her personal life with my clients and staff and it got to be very unbearable. I let her know that it wasn’t work and asked her to leave. Theresa sounds like she is bitter woman who couldn’t be a part of a strong team and has gotten very upset. I am looking for classy, professional, talented stylist. Who want to further their career in this industry!
Hair Experience – Hello,
5-21-10 - My hair (full weave) experience with Monica took place on May 21, 2010. After reading Monica reviews, I filtered through her positive feedbacks and focused on the clients who had good experiences with Monica. I can truly say she is a wonderful person and stylist. The hair she provided by the way of purchase is flawless. The sew in weave looks very natural and not to mention the sew in was painless. I am glad I found Monica and will continue to stay with her throughout my hair needs. Thank you Monica!
I WORKED HERE AND....... – I WORKED AT THIS SALON AND IT WAS THE FUNNIEST TIME OF MY LIFE! THE OWNER KEPT TELLING ME THAT SHE DID NOT USE PRODUCTS OUT OF THE STORE. I SAW HER CHARGEA A LADY $85 DOLLARS FOR A COLOR SERVICE. SHE USED DARK AND LOVLEY!! SHE SAID TO ME SHE CHARGED THE WOMAN BECAUSE SHE GOT ON HER NERVES. I JUST STOOD THERE AND SAID TO MY SELF WHAT KIND OF PERSON IS THIS! SHE ALSO GOES IN THE BACK ROOM AND MIXES COLORS AND PEICES UP WEAVES. SHE WIILL CHARGE YOU HIGH END PRICES FOR HAIR SHE PEICES TOGATHER. THERE WAS A LITTLE GIRL WHO CAME FOR A RELAXER, HER HAIR WAS ALREADY BREAKING OFF. SHE WANTED ME TO APPLY THE RELAXER TO HER HAIR LINE FIRST THEN THE CROWN OF HER HEAD. I TOLD HER THAT I WANTED TO APPLY THE RELAXER TO THE CROWN THEN THE EDGES LAST. SHE INSISTED I APPLY IT TO HER EDGES FIRST. I ALSO COLORED A CLIENTS HAIR FOR HER AND TOLD HER I DID NOT NO HOW TO APPLY COLOR WITH A COMB. SHE STILL HAD ME TO APPLY THE COLOR WITH THE COMB AND THE CUSTOMERS HAIR WAS SPOTTIE. SHE LET THE CUSTOMER WALK OUT THE DOOR LIKE THAT! I HAD TO LEAVE HER SALON BECAUSE OF HER POOR CUSTOMER SERVICE. IF YOU YOU ARE TEACHING OR APPRENTICING SOME ONE YOU DONT CHARGE A CLIENT FOR A FULL SERVICE! SHE DOES NOT SEND THOSE WIGS OFF! SHE REPAIR THEM HERSELF!! SHE CHARGES YOU A HAND FULL OF MONEY! THATS WRONG TO DO YOUR CUSTOMRES LIKE THIS! BEWARE!
Finally a place for my sew-in – UPDATED: 5-05-2010: JUST WANTED TO LET EVERYONE KNOW. I'M STILL IN THE SAME SEW-IN AND AM HATING THAT I HAVE TO TAKE IT OUT. I RUNNING BACK TO MONICA
I contacted Monica via e-mail and she was able to fit me in a few days which was very important because I had an event to go to. This is the 4th different stylist to give me a sew-in and I was amazed. She was professional; she was friendly; the styling/look was exceptional; everything was top notch. I decided to try the hair that she supplied and it is the best hair I've ever had. I'm glad I found her, I will continue to use her I will NOT be going anywhere else I am over the top satisfied.
there are two sides to every story – I have been wearing a sew in for quite some time now,and I am a client of Monicas and I have not been party to "these so called customer service flaws." I can only comment on what I have witnessed and that is a person who knows her craft and tries her hardest to accomadate her clients. What I have learned about a weave is it is just that, A WEAVE!!So for a weave to look as natural as possible takes skill and definitly some "tweaking". What you are trusting is that your stylist is able to tweak it so that it is georgeous. I personally have been upset with Monica at times because she is hard to get in contact with...however I have never had her go against her product or her word...Her hair is the best out there...I am stubborn and demanding as I am sure most of her clients are, but I have never been dissatisfied with my product..that is what counts..so I ask people to do their research as I have..I have used other hair in the past and there is just no match..
Great Expectations...NOT! – I agree with WWJD1990 and CSmobileuser. My experience at Divas was not good. I went to this shop in March and I must say, I thought I had mad a mistake, because the pictures on her website are misleading. I went to Monica for a full head sew in...I scheduled my appointment two ways 1)via her email and 2) over the phone with her personally. Each time I specified that I wanted 10' hair. On the day of my appointment she had 14' hair. After she was done with my hair, I was not happy. I did not like the style, the braids were too tight it was not good. After about a month or so, I went back for a scalp treatment, shampoo, cut and style. Had I known that she would take conditioner and dab it onto my scalp in between a few braids, I would have done it myself! And for my cut...she took her shears, and cut in a straight line using my back as a guide...not even cutting it into the style that I had asked for which was a layered bob.
Her talk is CHEAP because Monica does not deliver on what she says.
Lack of Business Skills – I had an appoint for a wig to be installed. After my payment was recieved I scheduled my appointment. At the appointment I was told that my hair hadn't arrived yet. Mind you I traveled from another state. I have been trying to contact her for five months about refunding my money or sending me the hair that I have purchased. She has been dodging me at all cost. No, I am taking legal action.
WORST HAIR EXPERIENCE EVER TOO!! – Hi, it's me again. I just wanted to let you guys know that I had my court date on 3/10/2009. The Judge ruled in my favor, as I knew he would. The owner is now legally liable to pay me my money back plus the cost of court. Her attorney wrote saying she wanted to pay me $100.00 a month for six months. This is ridiculous coming from a woman who claims to make between $100,000-150,000 a year. I have not heard anything else from her or her attorney and have not recieved any money. This GOD "fearing" woman came to court and lied before GOD and now has not paid her debt. I will get my money. The GOD that I serve has assured that. Just wanted to let you all know that. Again, please do your research and get everything in writing when making an enormous purchase as this. It protects all parties involved, but I would not reccommend diva lace wigs and salond or monica jordan to anyone. Just like with anything sometimes the product provided is faulty and people have to be willing to admit that. This person should not be used. The product was horrible and the customer service the same. Be careful!!!!!! I also wanted to mention that the owner stated in court to the Judge the lace wig I purchased being worn everyday would only last 6 weeks. This wig cost $600.00 Even if someone purchased two wigs @ $1200, they would only last 3 months according to her statement. I would not have spent that type of money for something that would only last a month and a half. Her contract and care instructions state they will last up to a year. So, please do your homework when about to make a purchase of this magnitude!!
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Monica Jordan At Diva Lace Wigs And Hair Salon on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.