76 Birch Hill Rd, West Brookfield, MA | Directions 0158542.255508 -72.143483
Don't drink the kool aid from the fake reviews. Remember anyone can create an account and leave a review for their own business. Lots of $$$ at stake. Look at how all the negative reviews have a resounding theme. Dirty kennel, sick dogs, worms. coccidia, respiratory infections, underweight. Run far far away. The vet bills that you will have afterwards will at least double the price of your puppy.
If you have already purchased a puppy Google "Massachusetts Pet Shop Program" and report to Esther. She replied back to my email within an hour.
The tip that was deleted and the Yahoo review by the same person that is fake from "Pianolady" (who is the owner. Why did she buy two dogs from herself? And she met the mom, dad, grandma, and grandpa? really?):
Posted on 09/16/10
"I am appolled by the reviews I saw! Of course there are going to be a couple bad reviews but please take into consideration the people who are pleased with their visit will not be the ones who are putting untruthful slander into other peoples brains, they will be playing with their new pup! I have bought a total of two dogs from Winterhill and love them to pieces! I got to meet their mom, dad, grandma and grandpa! They all had such great personalities and were in wonderful condition. Lucy and Ethel are the cutest pair of retrievers you will ever meet! They go with me everywhere and all we get is complements about their great, docile nature. Leah talked about all her farm animals with me and her daughter took me up to meet all of their farm animals, their goats are a laugh a minute! If you ever have any questions about what breed best suits your families lifestyle call her, she can help you find your match."
WORCESTER CITYSEARCH (tip that was deleted after being called out on it)
July 09, 2012
To Kristen, I am tired of people embellishing the truth as with your case. You contacted me as if your dog was diagnosed with yeast in the ears, coccidiosis, and an upper resperatory infection upon it's first visit. This is simply not true. You brought the pup to the vet the day after purchase and it only had cocidosis, something that is very common and I explain to evry potential puppy person could occur in their pup both verbally and in writing. Stress triggors this parasite and my initial thought upon meeting your boys was that they were going to cause this pup stress. I should have listened to my instinct and not sold you the pup. Parasites can arise under the best of transitional situations and your boys were not listening or behaving while at my home.
The thing you left out in your review was the fact that your pup was brought back to the vet 10 days after it's initial exam and only then was it diagnosed with a yeast infection and upper resperatory infection. You accused me of not being forthright in not paying your 300.00 vet bill but , the reality is that you are the one who was not forthright. Look up the definition of the word. I told you up front that the pup may develope parasites and that I would not pay vet bills This was signed in writing by both of us.. You are the one who left important facts out of your story. That is the meaning of not being forthright.
Your dog was not underweight when you took it home. You also forgot to mention that there was a veterinary certificate from my vet's exam of the pup the day before you purchased it. I think you have alot on your plate just raising two difficult boys. I will be giving a copy of this to my lawyer as I mentioned..…
I am the owner of winterhill Kennel and would like to respond to my annonymous friend who is so persistant. First, no one has ever accused my family of living an extravegant lifestyle or raking in the mney raising animals. We live in a small modest home with one bathroom which 6 of us and once, 7 of us shared. We drive old vehicles and rarely vacation.
It is true that some of my pups will have parasites. They are very hard to elliminate and I do not know any breeders in the country who do not deal with them. We now know that parasites are not an indication of dirty conditions but just simply live through all disinfectants etc. that may be used. I clean at least twice a day and do EVERYTHING I can to elliminate them. Not all pups have them but some do. I continue to work with vets in trying new things to eliminate them with quite a bit of success.
By the way, I called Esther at the state yesterday to make an appointment to have our poultry tested so that my kids could show them and ...she called me called me cack within a half hour. It is as if it is her job to return calls promptly. The state dept. of agriculture is wonderful and I use them as a resource for all of my animal health questions. They are not my enemy and I always welome advise from them. I think they would tell anyone asking that I have always gone above and beyond to take all of their suggestions and seek their help when I need it.
Lastly, I tell every person who purhases a pup both verbally and ask them to sign that they understand that pups may have parasites and they are triggered by stress like when moved to a new home. Last, I always offer to pay for my vet to treat any coccidosis and the parasite does not make the pups feel sick. It is an inconvenience causing loose stool and some blood in the stool. it also will resolve itself by the time a pup is 16 weeks old as well.
Last, who is the one making fake reviews an knows all about how to do it ? Seems like it may be you.
Last month, I got a dog off of Winterhill kennel and she is doing great. She is a labradoodle and I love her. There were no problems and her price was way less the other people who were selling them. Thanks for the pup.
My family and I recently purchased a labrador retriever pup from Winterhill Kennel and I wanted to take the time to write a review. Sebastian is the best puppy we have ever had. He is smart and tries to d what we ask although a few of my son's sneakers have been chewed . When we took him home, we were given health documents from the parents and the pup. Our vet said that they did a good job with shots etc. as well. I have recently sent my neighbor to them and she has a deposit on a puppy now. Too bad people seem to only take the time to write a review when they want to compain. That is why I took the time when I was happy because people should know about people who are happy with their new dogs.
I read reviews and went anyway because there were more good than bad. What I found was refreshing honesty and healthy pups in a family environment. My family purchased a happy lab and could not be happier. Bunky was up to date on shots and worming and had been recently vet checked. There was even someone visiting who had bought a pup years ago and was very happy.
Happy Customer – My tip is for kistenm. You should be honest and explain that the puppy did not have the respiratory infection until 10 days after you got it and after it had all ready seen the vet and been cleared.It easily could have caught that from going to the vet where other sick dogs go! Also, coccidia is common. It is in most environments and can be brought out by stress. Any puppy leaving it's home will be stressed. Also, I saw those puppies and none of hem were underweight. If you thought the puppy was so underweight, and unhealthy, why did you buy it from Leah to begin with?
Sick Puppy – It has been a few years since my husband and I purchased our dog from winterhill kennel. I am writing now to warn other people because our supposed full bred lab is now full grown and there is no doubt in our minds, after growing up with and raising other full bred labs that she is a mix (38 pounds full grown!). We have been told she is most likely whippet or terrier. Secondly. as many others have posted, she was extremely sick when we got her. We took her to the vet within 24 hours of purchasing here and she had ear mites, was vomiting, having bloody stools and diarrhea and also had a bad upper respiratory infection which took months to clear. The vet even said she may not survive the respiratory infection if her immune system could not fight it off. I just wanted to warn other people about this breeder. My husband and I have definitely learned our lesson and will only go to reputable breeders from now on.
Loving my New baby girl – I got a gorgeous little morkie puppy from Winterhill Kennel. She is the love of my life and very spoiled. I made an appointment with the owner. After speacking with the owner Leah and decribing my housing life, 3 small boys and the wants and needs in a puppy we made an appointment to go look at some puppys. When we got their we were warmly greeted by the owner and 2 of her children who assist her in the kennels. She brought out the first puppy and it was instant love. She was a calm cute little morkie. we disscussed her and how because of her breed and size she would probably be the best bet. But i asked to see more and Leah brought me out to more very cute puppies but they just were not the morkie. Any ways we have brought her home and she has yet to leave our sides. We have a 1 year old cat and with in a couple of days they have become friends and she is in love with children. Any child that comes into my home my puppy is the first to greet them. She is very sweet and spoiled. Thank you Winterhill for helping us find the perfect puppy. :)
Sasha the wonderful golden – I purchased a golden from Winterhill Kennel a little over a year ago. She is lovely and healthy. I found the owners to be very forthright with information pertaining to the possible health risks inherant in goldens . Also, they had done health testing and clearly, both parents of our pup were healthy and happy. We have refered many friend to them. Thank you for our Sasha ! We love her .
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