Winterhill Kennel

(508) 867-6929

76 Birch Hill Rd, West Brookfield, MA | Directions   01585

42.255508 -72.143483

 
Pet Grooming

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Winterhill Kennel
Winterhill Kennel
Winterhill Kennel

Reviews for Winterhill Kennel

Recommends
over a year ago

We purchased a labradoodle puppy from Winterhill Kennel a few months back and cannot say enough positive things about them...we love our puppy and are so grateful to them for all their help and for making it affordable for us to have our precious pup!! :)

Recommends
over a year ago

Outstanding dogs! – I took home my second Bichon Frise from…

I took home my second Bichon Frise from Winterhill Kennel last night and am absolutely ecstatic at how healthy, friendly and well adjusted my newest little girl is.

This is the third time that I've worked with Leah and Winterhill Kennel and I would highly recommend her and her business if you are looking for a new addition to your family. I'm thrilled that the puppies are socialized with other dogs as well as children/family members. It makes the whole process less intimidating and makes for a well rounded puppy. I especially love the fact that Leah does not rely on commercial/processed dog food but makes fresh food daily which ensures healthy puppies. If the pups are eating well, they gain weight, when they gain weight they have healthy eyes, coats..... When you put in all of the hours and TLC that Leah does you see that it really does make all the difference in the world. I've seen first hand how excited and happy these little fur babies are and will sing Leah's praises and promote her business. As with any living thing, whether it be babies, puppies, kittens.....there may be problems on occasion which is not unusual and you need to remember that there are always solutions.....

Great job Leah!

Sadie and I thank you! :)

Doesn't Recommend
over a year ago

Coccidia and under weight sick puppy. I recently purchased a 7 week 4 day Labradoodle from Winter Hill Kennel (Leah Shattuck). On the way home from picking the puppy up he began pooping blood. We took the puppy to the vet less than 24 hours later. We soon found out the puppy had Coccidia which is a parasite infection. In addition, the puppy soon developed a green runny nose and cough which was diagnosed as a respiratory infection. Puppy also had a yeast infection in his ears. In addition to all of this, the 8 week old puppy was very thin and I could feel all of his ribs and vertebrae as he only weighed 4.1lbs at 8 weeks which is very low for a dog that will mature to 50 - 65 lbs. I notified Leah of all of this and she informed me it was "normal" for puppies to have these issues and that "all breeders" have these issues (I don't believe this). She also said that regarding the weight, the puppy was so underweight because of the "Standard Poodle" side. I don't believe it and think this puppy should be about twice the weight he is. I have looked at a few growth charts, both standard poodle and Labrador puppy weights, and even our veterinarian commented that he is underweight. I would be interested in hearing from others who also purchased a Labradoodle from the April 24th litter or any other puppy in general. You can report the sale of sick puppies to the Massachusetts department of Agriculture Pet Shop division (I'm having issues putting the link in here).

Updated July 18 in response to Kennel Owners Angry response to my review ( which I now see she deleted):

I agree with the many other reviewers that purchased a sick puppy. The owner herself openly admits that her kennel has coccidia (also why is an OWNER of business posting her own reviews? I am skeptical of many of these positive reviews). The puppy began displaying respiratory symptoms on Tuesday (4 days after picking him up). We waited a few days, as I would if I had a cold, for it to resolve and by this time it was the weekend and Monday made it 10 days from pickup. From pickup (literally 15 minutes down the road from picking up the puppy) the puppy began having bloody diarrhea. This got progressively worse through the first week home. 9 days into treatment with Albon the Veterinarian RE checked a fecal and said puppy was still VERY infested with the parasite and to extend Albon to 14 days. As for the weight, I do not buy or breed dogs on a regular basis. It was my VET that brought up the underweight issue and I researched it more. Puppy tripled its weight in the first 3 weeks and the vet says puppy is still underweight since she would like to have some fat on his bones (ribs were sticking out when picked up at 7weeks).

Please buy from a reputable breeder and avoid this puppy mill/ backyard breeder. Don't let your excitement get the best of you and make sure you ask to see the living conditions and parent dogs.

As you can see from the owners response she is trying to blame her selling sick dogs on me having kids. I do indeed have two great boys that are 6 and 8. While they were in her stinky, filthy house (well the only room she had us in) they were nothing but normal 6 and 8yo boys excited to get a puppy. She is blaming the coccidia on stress , however it is commonly caused by overcrowded and poor living conditions.

(I think there are a lot of fake reviews on here as well. It's funny that every negative review is then suddenly flooded by positives. Also 3 of them I am sure are the owners friend, daughter, and friend from the names). Buyer beware.

Further, I have no apology to render. Winterhill Kennel sold me(and many others) a sick puppy. The owner lied that the puppy was healthy, she stated he had "firm stools" when not 15 minutes down the road he pooped blood. I can offer advice though, stop selling sick dogs and work on customer service. Instead of denying problems and blaming your customers.

Doesn't Recommend
over a year ago

Dog extremely sick and FULL of Parasites – We bought a puppy and we too were not allowed to see the parents "because the other dogs would not allow the daughters in", after some talking and a lot of empty promises and lies,(which we found out after). we bought the dog and brought it home, the next morning the pup had green buggas streming out its nose so we brought it to our vets to find the dog was LOADED with parasites and had a upper respiratory infection. We decided AGAINST bringing the poor dog back because we now knew the discusting living conditions these dogs were subjected to behind those doors. We now have over $900. in vet bills and medication invested in this now Great dog, PLUS the purchase price.

Another thing that was confirmed is They do all the vaccinations and falsify the immunization paper they give you with everything checked off, even giving the pups shots at 2 weeks of age. PLEASE DO NOT USE THIS DISGUSTING DIRTY KENNEL there are many other places to purchase from

UPDATE 7/23 DO NOT BELIEVE ALL THESE NEW POSTERS, THEY ARE FAMILY & FRIENDS COVERING FOR HER DIRTY KENNEL, CALL THE STATE AGENCY, THEY WILL INFORM YOU ABOUT THE NUMEROUS COMPLAINTS. SHE ALSO DOES HER OWN SHOTS AND FILLS OUT HER OWN VET PAPERS, SOUNDS LIKE ILLEGAL ACTIVITY TO ME

Another UPDATE, Was talking to a family friend of Winterhill and they have requested as many people as possible write a good review about them to try to "BURY" these legit complaints, JUST CALL THE MASS ANIMAL ASSOC. AND YOU WILL GET PROOF THIS KENNEL IS BAD BAD BAD!

8/10/12 We have compiled a list of 23 previous buyers who have given the same reports of sick dogs and astronomical vet bills due to dirty kennel conditions, they have all been stamped and an investigation is underway, FINALLY a reprieve for these poor dogs.

Just bringing this to the top again so others will see the real problems with this place and not the "NEW" posts that appear everytime a bad review happens, it is FACT that winterhill posts their own good reviews with made up names, Just read ALL the posts and see for yourself

Recommends
over a year ago

Couldn't find a golden anywhere. Finally found one here. He is a healthy well adjusted dog. I am retired and planning on getting k-9 good citizen certificate and doing some therapy with Max at my mother's nursing home.

Recommends
over a year ago

This winter, my family and I purchased a pup from Winterhill and she is very well, Actually, Winterhill has been a place sent from heaven. My family is not wealthy and we have many kids. We were looking for a pup on a budget and they really helped us find the perfect dog. It turned out that we found such a great girl at a good price. They even offered to let us adopt an older dog at no cost as well. Great family, thank you.

Recommends
over a year ago

I drank the kool aid and it couldnt be sweeter! i purchased a mini doxie from here and we absolutely looove her. she is sweet and cuddly. and the people could not have been nicer. they were so paitent and took the time to go over all her needs. we were having trouble getting her potty trained so we called for some sugestions and they were more than helpfull with all kinds of tips and tricks. we are currently looking at getting another puppy from them in the next few weeks. we love you winterhill!!

Recommends
over a year ago

Last spring my family purchased a yorkie from this kennel and we are in love ! She is our little baby. We searched around for a teacup yorkie for 6 months and we just could not afford the 2000 to 3000 that so many breeders were asking. This place was helpful and went beyond to make sure we knew how to take care of such a tiny pup. They sent us home with all kinds of stuff and food as well. We would highly recomend them to anyone looking for a pup.

over a year ago

Gotta say, I really liked these people. They were very down to earth and obviously have made animals their life. I bought a super bichon from them and was able to speak with others who had bought them as long ago as 19 years ago and as recently as last year. All had nice things to say and my pup was and still is perfect.

Recommends
over a year ago

My husband and I just purchased a pup from here and we are nothing but happy ! Our new lab is a nice pup. They offered us references which made more sense than believing anonymous online comments. We atually got to meet one of their other pups that some people had.

Our puppy came with new toys, pee pads, a hair roller, and dog food that they had made themselves !

Our puppy has 28 champions in his family tree and our vet said good job with the shots. Thanks for doing such a good job.

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