80 Route 304, Nanuet, NY | Directions 1095441.099806 -73.998015
Mon 09:00 PM-09:00 PM;Tue 09:00 PM-09:00 PM;Wed 09:00 PM-09:00 PM;Thu 09:00 PM-09:00 PM;Fri 09:00 PM-06:30 PM;Sat 09:00 AM-05:00 PM
Had a recall in the past and brought car to ford of englewood. They didnt perform the proper work on my car. This was told to me after it was examined by your facility for a check up. Your dealership corrected the prior recall, correctly for free. I was extremely greatful and satisfied with your services and have gained a loyal customer.
Beware of Shultz Ford – I just had the worst experience ever with Shultz Ford, in Nanuet. I wished that I had read all of the negative feedback about them, all over the web, prior to bringing my car in to get repaired. This is the type of dealership that you read about, where they take advantage of you by overcharging. It is either their way, or the highway, so be careful. This is friendly warning. Suspecting fowl play, we pulled our car out, and took it to a different dealership for a second opinion. Thankfully we did, as we were able to clearly see their deception, and save thousands of dollars of unnecessary engine work. Stay clear of Shultz Ford.
BIG RIP OFF! – After several weeks of having my check engine light on and several mechanics looking at my 200l ford taurus,
all of them doing a computer check which stared #2 cable misfire. I had that cable replaced and had new spark plugs installed. Still the check engine light was on.
I took my car to Schultz Ford made and appointment for the next day. I explained to the mechanic what had transpired already and that I wanted to have my car checked. I told him several people have already looked at my car and all are saying the same thing. I wanted a more accurate diagnosis. I got a computer readout that stated #2cable misfire. and that cost me $107.00. He then made references that the people who worked on my car had done a poor job. When I asked him for a more accurate diagnosis of my car he told me it could be 3 possible problems and it would be up to me to tell him which to fix.
I left dissatisfied and more confused.
I called and spoke to Tracy Schultz and asked her for a refund since I wasn't satisfied. She refused saying that I was ungrateful for her having to get involved in my having my car serviced there. She also told me that I had created such a scene that is why she had to get involved in the 1st place. I told her she was mistaken and that I never had met her. I felt that having me choose which problem to tackle should be made by professionals and not me. That my problem wasn't solved and I thought I deserved my money back. She refused calling me a liar. I feel that treating customers with respect and dignity goes a long way. I will never recommend Schultz Ford to anyone.
BEWARE OF THEM YOU HAVE BEEN WARNED.
Editorial Review – Ford dealers offer competitive rates on Ford, Lincoln and Mercury cars, trucks and vans--for daily, weekly or monthly rentals.
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