Okemos >Auto Dealers > Courtesy Ford
1830 W Grand River Ave, Okemos, MI | Directions 4880542.720529 -84.415406
Tues, Wed., Fri. 9am-6pm
Mon. & Thurs 9am-8pm
Customer Service – Might have the deals, but really have to watch every thing they do.. everything.. customer service is very poor.. but get a good deal.. if you pay attention to the facts and figures.. thats a must.. found many errors.. once brought to there attention, then fixed..but I had to do the work.. good thing this wasn't my first time at buying a car.. I think they could take advantage of someone who didn't have experience.. I would also pay attention to there on line prices and what they charge you for the same vehicle. be careful of certain ones.. I won't mention names.. they know who they are..
Really great deals. The one years maintenance was a nice touch to top off a great experience. Thanks again!
Rob was extremely professional, courteous, and considerate. He was able to quickly find the vehicle I desired.
Very Fast and Easy Process – I bought my 2006 Fusion at Courtesy Ford and the experience was great! My salesman took time to make sure the car had everything I needed and wanted. The whole process was very fast and easy. I would recommend this dealership to my family and friends!
Couldn't have done it anywhere else. – I did not come here expecting to buy, I came just to browse. I didn't know what I was looking for until they gave me so many options and slowly but carefully, I formed the car I wanted. I couldn't have done it anywhere else.
They have some really great personalities here. Great experience; a lot of fun!
They helped me find and purchase everything I wanted in a vehicle. Thanks again!
A huge thank you to Shelly, Joy, Ron, and Brenden, for the assistance in the purchase of my Ford Focus.
Very pleasant service experience – I had just purchased a Mustang from a dealer in Ohio. I had a 'Check fuel inlet" error that I needed to have checked. Sue at the service desk wrote me up and asked if there was anything else so I added I've noticed a strange clatter from the engine when cold. She called later and told me there was a service bulletin on the clatter but asked if I had a performance chip. The reason they wondered was that they had discovered after market racing suspension parts had been installed. She also mentioned that there were holes drilled in the trunk that may void the warranty on the error code as the evap canister may have been drilled though causing the error. She noted my puzzlement and offered to send a driver over to pick me up so I could see what she was referring to. She and the mechanic (Andy) walked me through the aftermarket parts and the evap system issues. The mechanic, a mustang racer himself, assured me that though the car looked as if it had been raced, he had checked it over and driven it and it was a pretty solid car. All in all, the exchange with both Sue and Andy was very pleasant and encouraging and helpful...and that is not to mention Fred the courtesy driver who is a very personable fellow who made the ride back and forth very pleasant...the type of guy that seems like you've known forever. I will definitely return for all my maintenance needs. And they also matched the lowest price for a set of Perilli P Zero Nero tires!
Enjoyable! – Courtesy Ford goes out of their way to make sure you’re happy I really enjoy the service and the staff and managers are all so friendly! And I know I'm going to get the best price whether its buying car or getting repairs
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