Queens >House Cleaning > Green Apple Maids Inc
23-05A 26 Street, Long Island City, NY | Directions 1110540.776351 -73.916129
Stay Away from this company – I called to have Green City clean my house on the day of my wedding rehearsal. I needed the house cleaned for the weekend festivities - our entire family in town etc. I made it clear when I booked the appt that it was my wedding weekend and I was on a tight time schedule.
They took my credit card number the day I booked.
Day of - an hour after the housekeeper was supposed to arrive I had to call the service to ask if she was coming (no one even called to say she may be late). I got a rude answer and they said she isn't that late and she is having train troubles. I said if she got there within the next 15 minutes we would be able to keep the appt otherwise we would need to cancel.
TWO HOURS AFTER SHE WAS SUPPOSSED TO BE THERE SHE ARRIVED. I sent her away as I had to leave in an hour to meet the caterer for our wedding. I called the service and they assured me they wouldn't charge me.
Of course - while on my honeymoon I notice that I was charged $136. I have been calling every day since I've been back to get them to reverse the charges and no one calls or emails me back.
I've had to dispute the charge with my card company and I am calling the BBB.
TOTAL SCAM STAY AWAY!!! – I was an idiot and used them don't make the same mistake.
Why isn't zero stars an option?
The highlights I was overcharged $40 for less than 3 hours of cleaning.
Nothing green about them--the cleaner showed up an hour late with her bag of McDonalds and ate in my house before starting to clean.
Then she spent the next 2 hours doing a HORRIBLE job cleaning while on her cell phone the whole time.
To top it off they charged me for 4 hours of service. Ive filed a complaint with the BBB all I can tell you is to save yourself the misery.
mark phillips home is better – I was annoyed that the service does NOT live up to the hype. They missed a lot and the apt looked ransacked and didn't smell fresh.
After that I used another company from a referral called mark phillips home and got my money's worth. What a difference. Everything was done perfect and smelled like flowers. mark phillips deserves my business NOT them.
A Very Good Service – I am happy using this company for the past few months. They work 24/7, and they always deliver a very good cleaning service.
best service – One of the best cleaning services, nice workers, job well done and reasonable rates. Maria came on time, I left for work and as I returned I was happy to see my kitchen and bathroom spotless.
Stay away – In short, steer clear of this company. Tamesha didn't do any of the following:
Wipe under any of our small appliances on countertop.
Wipe the sides/bottoms of either of our toilets.
Mop either bathroom floor.
Dust inside the TV cabinet.
... She also left an inch of dirty water inside the tub.
When I called to complain, they didn't give me any money off the $100 cleaning, they just offered a $25 discount for my NEXT cleaning! As if we'd use them again after being treated so shabbily this time.
Again, stay away. There are many, many other cleaners in Brooklyn.
good cleaners, nice people, job well done! – Good cleaning job, same girl for the past 9 cleaning services, I always enjoy seeing her around cleaning my apartment and having a good time talking to her, what else can I ask for?
RELIABLE / HARD WORKING – We have the same girl from Green Apple Maids cleaning our office for the last 9 months. This is a daily service. The girl never missed a day of work. We used to have few different companies prior to Green Apple Maids but a different cleaning lady or a cleaning man used to come and clean and we always had to explain to the cleaner how we like our office to be clean. We are very happy with the service.
fast indeed – Two weeks ago we hire them to clean our 8,000 sq.ft. office after renovation. We called few companies to compare pricing and we decided to offer the job to Green Apple Maids because their pricing was the lowest. Some companies offer us 4, 6 or even 10 cleaners to complete the job. To our big suprise, Green Apple Maids arrived with a van and two men. Yes, two men, and we asked them : Are you sure this job can be done today? We need to move in tomorrow..." In 4 hours the job was completed...
We are a bus company and this Monday the same two cleaners will strip and wax our floors in our Brooklyn location. Now I know why their pricing was the lowest.....
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