Chicago >Lodging > Spa at Trump
401 N Wabash Ave, Chicago, IL | Directions 6061141.888869 -87.626395
Neighborhoods: Central, Near North Side
Provided by CityGrid
Purchase a Gift Card for $150 and receive an additional $25 Spa credit.
My facial with Regina. In a nutshell, she slapped products on my face and little else. Her facial massage was poor and lacked technique and purpose. During the cleanse, water dripped down my neck from the excessively wet head of the clarsonic. Numerous times throughout the facial I wanted to just leave. As, she would just apply products haphazardly and sit back without touching my skin for over two minutes at a time, repeatedly. If a facial consisted only of putting products on ones skin why pay someone over $100 to do it? When Regina did massage my arms it lacked intention. I'm sure she would give a better massage to a dog. Finally, to top it off Regina used high frequency on my face with an dated and damaging technique called "sparking". This misapplication of technology can lead to PIH (post inflammatory hyper- pigmentation). I asked her to stop as this causes PIH and that we could be done. Regina, then told me that, "she could do that and that I needed to read up in here." She then stormed out of the room. I can not believe that a esthetician with subpar technical skills with dangerous applications and coupled with an attitude, works at Trump Towers. Regina, should be fired and should not touch another persons face until she gets much needed training on how to perform a basic facial, how to incorporate technology in facials, conflict resolution and customer service skills. Regina is a poor reflection on Trump Towers as a whole.
Comments about Shashalee – I am a little surprised by the previous review and had to add my 2 cents. I was referred to Shasha to do my hair for my wedding. I must admit that I was a little nervous because bad hair = ugly wedding photos that I have to look at for the rest of our lives. My worries were a waste of time. My hair looked absolutely gorgeous and stunning. Everyone commented on how beautiful it looked. To top it off, I added extensions and no one could tell. (our little secret) Shasha's is very skilled at doing hair and making people feel like a number one star.
Would not go here again – I went to Shasha's salon for a cut (to cut my perm out) and style. I showed her a pic of the shape I wanted and told her exactly what I did not want. She gave me exactly what I didn't want. My hair was long and, therefore, she had ample range to give me the style I wanted. I'm so upset. I have to wait for my hair to grow out. She cut it so short and in a style I hate. She does know hair but she doesn't know how to listen to her clients and she takes WAY too long. She's very nice but I'd never let her near my hair again. Save your money. She's also very expensive.
Frustrating – Very hard to get and appointment or to get in touch with a person by phone
Very Nice – I had a great treatment here and plan on going back. However, I wish they would change the outlook of the spa to something a little more cozy. It felt like a doctors office in some ways.
In general it was great. I recommend it.
Absolute BEST facial in the US – Let me start out by admitting that I am a complete spa junkie. I travel quite frequently and I always make a stop at whatever the she-she spa of city I am in.
I actually live at Trump Towers, and had the pleasure of meeting Regina nearly 2 years ago. I have not let another esthetician touch my face the day I have met her. She is absolutely amazing.
If you love you face I suggest trying to get into see her as quickly as possible.
Ugggh, of course now that the secret is out about her, I am probably going to have to schedule my appointments a little bit earlier.
The Best massage in town – This was by far the best massage I have ever had. My partner and I went on New Year's to for are 1 year anniversary and was surprised with the couples spa. From the beginning to the end everyone on the Trump staff were really nice. The best part of it all is relaxing after your spa treatment in the spa lounge with a cup of tea and a warm neck wrap. That's worth it. WOW! is all I could say after. Every womans dream spa.
Highrollers tune up their beauty at this queen of spas in the real estate tycoon's classy hotel. – In Short
So you might not have the youthful, luminous skin of the mogul's daughter, Ivanka Trump, but you can certainly get a taste of how she would pamper herself at this Bentley of hotel spas. With 23,000 square feet of space, the haven attends to the needs of its A-list guests with indulgent treatments like massages infused with rubies, sapphires and diamonds. A spa attache and Kate Somerville products round out the luxe experience.
Photo by William Huber
Massage Therapist, Andrea, The Spa at Trump – I visited the Spa At Trump Hotel, Chicago in March and even though it seems to not fully operational, I was very impressed. The front desk staff was very courteous, and the team was in sync with each other. It was clean, I really did like the workout facilities, and the women's locker room was very well put together. However, the highlight of my visit was my massage therapist, Andrea. She is a true professional, and highly skilled therapist, with a very caring touch. I visit spas in Chicago and New York frequently and I have to say, Andrea rivals any therapist I have been treated by in both cities. I will definitely be back and work with her as she really knows and connects well.
Great Hair Care – I have been getting my hair done by Miss Shasha Lee for the past eleven to twelve years. Any time I have a special day or event to attend to I always request her services. What is most impressive about her is that she is actually into preserving the natural state of your hair. Even if you are getting added extensions she still takes care of your hair addition to using the best products, best hair and her vast knowledge of hair care you will never be disappointed. I advise anyone looking to start taking care of there hair or trying to reverse some damage or just wanting a new look she is the stylist to call. it is definitely worth the investment.
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