Houston >Automotive Sales & Services > Expro Auto Collision and Repair Center
940 Hwy 6 South, Houston, TX | Directions 7707929.772025 -95.643327
Neighborhoods: Downtown, Central
Expro has a great customer service and definitely enjoyed working with Sal and Giovanni. Great managers.
I had an accident in January where I couldnt drive my car away, so it had to be towed. Amer, an Expro tow truck driver, was right there to help me out. He towed me all the way from shepherd & I-10 to Expro on hwy 6. It was a very pleasant drive, he was very personable and engaging...not like you'd expect a tow truck ride to be. Upon arrival, Sal greeted us & took over from there. He was also very kind and professional and helped me out a lot. He called the insurance for me and got everything squared away, including the rental car. He even went above & beyond, following up several times, and worked on getting a prior claim taken care of that I had been too lazy to do myself. The guys in the shop are great, too! My car looks like new! :) I'm very happy with the whole experience and would highly recommend using Expro. I will definitely be back, if anything ever happens to my car in the future.
Expro Auto Collision is probably the BEST collision center I have worked with. The customer service I received was exceptional. Chris definitely went the extra mile and took care of me from the moment I had my accident to when my auto claim was settled. He put me in a rental immediately and had everything ready and available for me the minute I walked in the door so I didn't have to wait. My car was claimed a total loss which was awful news to receive, but they really made my experience and mishap a lot less painful, which I am very thankful for!!! Should I ever run into any further car issues and need a collision center, Expro Auto Collision will definitely be my first choice. I highly recommend this company for the commitment and services provided by their staff. Thanks again! --- Connie, Humble, TX
I had a great experience with Expro. It was an all bad situation turned good. My car broke down on me and I was forced to have my car towed. The tow truck driver recommended Expro. I am new to the area (Texas) and went ahead after talking with Sal at Expro. I felt very comfortable because Sal kept me up to date with everything. It ended up being the drive shaft, which was expensive, but it was needed & running smoother now. OH! When my dad took me to pick up my car, I asked Sal could they check his tires on my dad's car. They did and put air in them. VERY NICE!
Dealing with Expro Auto was a very pleasant experience overall. From the wrecker driver to Sal the manager and Elite the car rental company. My Corolla was wrecked and the front end was destroyed. The vehicle looks new, drives better than before and was completely detailed when I picked it up. It looked new again. The repairs were made in the promised time frame and Sal kept in constant communication with me during the entire process. I was pleasantly surprised and would highly recommend Expro to anyone!
I Have experienced outstanding services from the business, attendants, and mechanics at Expro Auto Collision. I was treated as if I was family. After the repairs were completed, my car looked better than it did when I bought it! I would recommend anyone to Expro for any of there vehicle needs..
I was run into from behing on the I10 on December FRIDAY THE 13th. I had never been in a wreck like this before and I was just at a loss to what to do. The guy driving the wrecker told me he could take me to a place where they will take care of everything from the repair, dealing with the insurance company,and car rental. I told him take me there. This was around 730pm on a rainy cold night and he took me to Expro on Hwy 6. The first guy I met was Geovanny Rubio. I can't say enough good things about how he handled everything for me. Not only was he personable and friendly, but he was extremely knowledgable and guided me threw the entire process. I couldnt have asked for anyone better. The staff was and is very friendly. He took care of the claim, repair, and got me a rental car from Elite rentals which is right next store. All at no cost to me whatsoever. My vehicle looked great when I picked it up and was completely detailed. If you are in a wreck and want a ONE STOP SHOP... Expro is DEFINITELY the place. It has a lifetime warranty on the parts and repair also! I highly recommend this place!
About three weeks ago I was in a major collision where I had to be stranded without any idea of where my car had been taken because of other circumstances involving the accident. Upon tracking down the car and conversing with all of the helpful staff at Expro Auto, I realized I was in good hands. For example they locked my car for me and kept all of my belongings and electronics safe and sound for me until I could get there. When I expressed concern about the junkyard, they assured me with the overnight security system they have in place. They guided me through the entire process, answered all of my questions, and in short, assuaged all of my worries about the future outcome of my car.
The staff from the receptionists to Giovani, to Chris, and can't forget about Sal; were all extremely knowledgeable, courteous, and helpful. They helped me after my accident with a rental car for almost two weeks and I never had to wait in their office or reception areas for exorbitant amounts of time. in fact I was usually in and out in a matter of minutes. They keep excellent correspondence and relationships with their customers as long as everything is within reason, and they do push the envelope as far as helping a customer.
Although my car was deemed a total loss, I believe that had it not been for Sal and others there, I wouldn't have gotten such a generous appraisal on my insurance for the vehicle. I hope the best for this business and know that I am dealing with genuine, honest and hardworking, down to earth people, every time I step foot into this establishment. I hope I'm not involved in any accidents any time soon, but I know if it ever happens again, that ill keep one place in mind.
Also did I mention they have great coffee in the lobby? try the espresso roast!!
We brought our vehicle in for repair in December after a collision. The service manager was Geovanny Rubio. He explained to us everything about the repair process and answered all our questions and concerns very well. The service he provided was really great. He even provided us a loaner car after our insurance coverage for rental expired.
I was very pleased to see our vehicle in a great condition after the repair. I would really recommend Expro and Rubio to our friends and family if they need any auto service.
Thanks Rubio for your excellent customer service.
when I had my accident on January 2nd of this year, i felt really devastated and I was thinking to my self how bad this year is going to be. My car was taken to Expro, when I saw it the next day I didn't know what to do but to cry. When I got into the shop I was welcomed by the manager Geovanny, and after talking to him for a while I started to feel much better, he insured me that my car will be in good hands. He was knowledgeable of the whole process. As he promised,my car was fixed in a timely manner and it looked fantastic. I love the special attention that I got from Geovanny and his team. I am glad my car was taken to Expro and I am honored to have a friend as honest as Geovanny. I will recommend all my friends and family members to Expro. Thank you for going the extra mile to please me, you got me as a customer for life.
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