Houston >Massage > Massage Envy - Copperfield
7039 Hwy 6 N, Houston, TX | Directions 7709529.875140 -95.645295
Subpar Customer Service – This Massage Envy location has subpar customer service at the front desk.
The front desk attendants were unusually rude. Looking forward to a stress-free, relaxing time, I was not expecting that type of service.
I have visitied this location over 5 different times. At first, I thought it might have been a fluke. Perhaps, that particular attendant had a bad day. However, everytime I called back I seemed to reach the same person and she was rude everytime.
It set a negative tone to my experiences. Thus, I have decided to search for a new massage location. They will no longer get my business.
However, every massage theraptist that I have encounter was pleasant and wonderful.
I loved it! – I went there a month ago because my back pain was absolutely unbearable so I figured I'd call and set up the appointment. The receptionist by the name of Kirsten, I think, helped me ALOT! It was really easy to make the appointment, I just told her about my problems and she matched me with a therapist - she didnt just pick someone out which was helpful. I was unsure about giving her my credit card, but then she explained it was just going to make sure the therapist was guaranteed the appointment and it made me feel better. Then when I got there the receptionists were very nice, I wasn't really paying attention to who helped me because I was kind of nervous but they really reassured me. My therapist was Cynthia and she was EXCELLENT. I felt like a new person after the massage and I was going to join their program, but I wanted to think about it. I think I'm going back really sooon and joining! Its just TOO affordable to pass up a massage once a month for only 50 dollars ! The regular hour is 65!!! Hope this helps !
Can we say PAULA???? – My husband bought me a gift card to Massage Envy. I told my friend about the gift card and she was very persistent in me making an appointment with a lady by the name of Paula. That was the best advice anyone could have ever given me. After my first massage, I joined their membership. Now I can't stop going. It's very relaxing. During my last massage, I feel asleep and heard myself snoring. Wow!! The entire establishment is friendly and I'm sure the other massage therapists are good also, but in my opinion, Paula is the best. Just try her out.
My favorite place to go for relaxation! – One of my friends started working at a Massage Envy a few months ago and so I decided to go to the Copperfield location, not really looking into it because a massage seemed like a yearly thing I would do. But after my first massage I couldn't believe how affordable it was! At first I considered the commitment to be an annoyance, but they make it a little easier to bind myself too. Such as the fact that if you don't use your monthly massage it rolls right over to the next month! Well after telling my friends, who are massage-aholics by the way, they were almost turned off by the prices being so low, but I told them to atleast try it. Needless to say, they are now members also, I mean your paying $49 a month for either a deep tissue, prenatal, regular swedish, or even lymphatic! If you ever decide to go to the Copperfield location I've only tried Brian and Alison, whom I adore, but I hear so many great things about all of the therapists, I don't even know who to recommend!
Great deep tissue massages! – The service at Copperfield is really great. The people working at the front desk are always very friendly and eager to help. The therapists know a lot of different techniques, and I have received deep tissue massages from Brian and Josh. The therapists were both very skilled and the clinic had a spa-like atmosphere that really set the tone for my massage.
The Massage Envy in Copperfield offers a great value for a luxury experience and I have already made plans to come back again.
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