Atlanta >Food & Dining > Vine Restaurant
1190 N. Highland Ave, Atlanta, GA | Directions 3030633.787219 -84.355367
Sun-Thu 5:30pm-10pm Fri-Sat 5:30pm-11pm Sun 10:30am-3pm
Neighborhoods: Northeast, Northeast, Virginia Highland
Tried new menu – We used to be a fan of vine but stopped going quite some time ago. We saw their new sign on a visit to highland pet so we ventured in last evening to give it another try. The menu was very confusing. They say they are steak and seafood, but there is not that great of choice. They don't say the size of the cuts (except the filet) they don't say prime or choice, no guide to temperature. The prices look lower until you find out nothing comes with the grill items, so once you add a side or two, you add another $7-$10 to the price. Our food was ok, but nothing exceptional. We like the creativity of chef dishes rather than a piece of meat off the grill. As other reviewers have said, the service lacks professionalism so I would not plan a special night. We had a very long wait for our initial glass of wine and our food took much longer than expected and the place was empty. I mean really empty. There should be no excuse for poor service. No one even came over to update us or check if we needed anything as we sat there. One last comment about the menu. There are type errors and some things in upper case and others in lower. The format itself does not look like a professional restaurant. So we tried their new menu and was not impressed, but be your own judge. For us we will let them work some of the problems with a new menu and try again in a couple months or until the word on the street is better.
Terrible service – I've lived in Atlanta for three years, but I'd never been to the Vine, and since they had an open reservation the other night, I took it. I was so, so disappointed. Our waiter was just terrible, and everything took forever to come to the table. Nobody knew their right hand from their left. I saw a manager running food who ran it to the wrong table and just started walking around and asking each table if the entree was theirs. How incredibly unprofessional. It was like some bizarre reality tv show where people who've never worked in a restaurant try to run it for the night. The servers appeared to have tables all over the restaurant instead of sections, which had our server running like a chicken with his head cut off. Everybody looked confused.
The food was great, but no better than you can get at three dozen other places in town. I am not going back.
good times~ – finally a new place to enjoy steaks at in the neighborhood! no problem parking and the service was great. great food too!
Steaks and Lobster! – we recently went to VINE to check out their new menu, and enjoyed one of the best steak and lobster dishes ever. home made tater tots and collard greens made the meal! Our server was very good and knew her wine. We will be back, more soon.
They are at it again – Looks like Vine/Sala marketing guy Eric H (ala destinationvideo) is at it again. He is leaving fake reviews when a bad honest review hits either Vine or Sala on Citysearch. It is too bad that a restaurant is so desparate to put their marketing guy up to such tatics to deceive the public that relies on honest reviews to spend their hard earned money. Look at the history, bad review and the next day a glowing review. Gee how coincedental that this happens. Both restaurants quality of food and service have gone way down, mostly due to the significant turnover in staff. You can go on Opentable and find reservations available anytime. It is sad, because both restaurants used to be great and very busy.
New beers at VINE – My wife and I are starting a blog for Atlanta Restaurants and have found that CitySearch offers a very wide array of input. We find the disparity of reviews particularly complex. In the case of VINE Restaurant in Atlanta, Virginia Highland or -more commonly referred to as Va-Hi- we were absolutely reluctant to a new concept, as advertised in the Ponce Press. However, in the Highland area, where we have lived for more than thirty years, there are not enough family-oriented restaurants -like the old country- to select from. Especially those that serve red meat, ha ha. New beers of European decent added to our feast!
We think more restaurants in the highland district should try something new. We also met the owner, a Jona Polasky, who seemed very genuine and sincere .. he offered us a free glass of wine, but we declined because we were in the mood for one of their new beers.
Reluctantly give one star – My girlfriend and I made last minute reservations at Vine because it was about the only place left we could get in other than McDonalds. What a mistake, I am sure we would ahve enjoyed our meal and service much better at McDonalds. This place was totally disorganized, we ordered wine that took forever and then some slow moving heavy set guy brought it to our table and who was as pompus as they come. He had no personality, had a frown on his face like he did not want to be there and then tried to wow us with fake wine knowledge. It may have worked if it did not take 20 minutes to get a bottle of wine. When our steaks finally arrived they were over cooked and tough. We told our waitress and she said it was a new concept so the kitchen is still working things out. Why start something new on valentines day. We saw the menu on line and it no longer exists. We would have much rather had the menu that they advertise on the web site. What restaurant has one menu on their web site and it is totally different at the restaurant. The atmosphere is dark and manly like some boys club. Not romantic at all. Very bad experience and we will never go back. We are telling everyone how bad it was. We could not wait to leave. All I can say that is a sign of desperation when a restaurant changes a concept of what used to get a lot of awards (well at least their web site says they did). If the service and food stay as bad as we experienced, I am quite sure we will be seeing the last of vine very soon. We will go again once someone new takes over. My guess that will be very soon.
Valentine's Day at VINE – Valentine's at the new VINE began with a bit of vacillation, given how restaurants typically need time to perfect new concepts. Our apprehensions, however, were immediately meet with reassurance when the sommelier, greeted our table and suggested a perfect paring (and affordable) to our meal. Our server was witty and appreciated how special the night was for my partner and I. We enjoyed the new menu items .. 30 day aged rib eye for me complimented with a bernaise sauce was absolutely mouth watering after being tempted with marinated olives appetizers. As for the new decor, it was much more comfortable and casual feeling -even with a packed house and wait. Mahogany paneling accented with chocolate sued fabric adorned the main wall and seemed an excellent fit with the new leather couch and open fireplace. Distinctive yet understated, comfortable but not too cozy...perfect dining ... great new concept!
The worst service I have seen in a long time. – I found this restaurant on Open Table and thought I would try it. I went tonight, on Valentine's Day, and I was amazed at the terrible service. We waited more than 15 minutes for our drinks, and our entrees came almost 45 minutes after the order was put in. Our server was probably the worst server I have ever had at a restaurant at this price point (and worse than many at places like Ruby Tuesday, even). He never came by the table, left empty plates and glasses for the entire meal, didn't refill our water, didn't bring the wine we ordered to come specifically with the entree, gave us butter knives for the steak (which we solved by asking another server for steak knives), and didn't remember who had ordered what entree. We asked to speak to a manager, who didn't seem at all concerned with the poor service. He eventually comped the meal, but he didn't check back with us and there was seemingly no sincere effort to apologize. We were seated on the patio, which was nice until I realized we were next to the server station, where servers were slamming silverware and plates so loudly that I jumped.
Our food was actually very good. It is shame that the restaurant is run so terribly that the food doesn't get a chance to shine. Keep the chefs, but fire the managers and servers. Not only would I not go back, I am telling all of my friends about it.
Vine has turned in to a joke. – This restaurant has gone from great to being one of the worst run restaurants in Atlanta. The service is horrible for a restaurant with the highest prices in Morningside/VH. The food is OK, nothing great but not bad, just way over priced for the quantity, quality and service. The place looks run down and when we were there on Friday we were even served drinks in different glasses. When we pointed that out to the server she said we ran out of the other kind. What kind of restaurant is this? I would expect that at some low end tavern, but not a restaurant that is suppose to be somewhat upscale. Why doesn't the management get it? Every other place in the area is packed to the gills on weekends and you walk in to Vine anytime and get seated. This place needs new management badly, it used to be one our our favorites but has gone way down hill, which is very sad since for a while it was the best place in Morningside/VH. I was talking to my neighbor that said they used to go to brunch at Vine all the time then and stopped going because they changed it to a buffet and said the quality was terrible, so now they are part of the crowds at Babettes, Murphys, Food 101 or LaTavola.
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