769 Route 37 West, Toms River, NJ | Directions 0875539.969873 -74.235575
M: 08:00am - 08:00pm, T: 08:00am - 08:00pm, W: 08:00am - 08:00pm, TH: 08:00am - 08:00pm, F: 08:00am - 08:00pm, Sat: 08:00am - 03:00pm, Sun: Closed
You Saved Her Life – I've been wanting to write a review for a while, but never got around to it. This review is also about Jude. I was around when Jude was pregnant. I also was dissatisfied with the previous vet, but when we found you, it was a Godsend. You took the time out, and actually cared. It was a very frightening experience when Jude was about to give birth, and things didn't seem normal. You were on the phone with us and explaining everything to us. What to expect, what to look for and how long to wait. I was grateful for all that you did. If we didn't get the right direction, she probably would have died. I was a first time parent, I had no idea what the birth of puppies would entail. Even when we had to bring Jude in because she seemed like she might be in danger, you took the time out to explain everything to us. The happiest moment of my life is when you brought out the first puppy, CC (Close Call). I know he almost died, he didn't want to come out naturally and it took 3 doctors to get him out. That's when we got the news about Jude having to get a C-section, it was a scary thought, but that was the only way that she and the puppies would survive. You kept us in the loop about everything that was going on. You even let us see the puppies after they were born. Jude recovered beautifully. Thank you so much for your care and attention to Jude. If not for you, she probably wouldn't have made it. If not for you, we probably wouldn't have known the right thing to do at the time. You are lifesavers. Thank you for all that you've done.
Caring & compassionate! – Christiane from Toms River, NJ
This was my first visit with TRAH. I had always seen another Vet for my two dogs. My Jude was pregnant and I wasn't satisfied with my last visit for Jude with the vet that I had been seeing since Jude was 8 weeks old. I had made appt. with TRAH in advance for my boy Jack and Jude both. Little did I know I would be making an appt for Jude sooner than I had anticipated. First, I would like to say that even speaking on the phone making the appts for my angels... they were so patient with me explaining that Jude was pregnant and Jack was in need for his yearly shots. This was 2 days prior to having to making the call that my Jude was displaying signs of giving birth, but I was concerned it was too early for Jude to have them. They had the appt. ready for me to bring her in ... 45 mins from the time of my call. When I got there... and I was late mind you... They got Jude in the back and Dr. Reimer sat with me trying to figure out the correct date Jude got pregnant... after Easter... before Mother's Day... and there it was... it was perfect timing that Jude to be ready. Dr. Reimer was patient, caring and understanding. She then supported me by telling me what to expect ... what exactly to look for; unlike my last vet who made me feel like this happens all of the time and gave no words of wisdom. The comfort of knowing if I should need help was only one call away. It wasn't an hour later after leaving that I was making that call. Dr. Reimer got on the phone with me personally and gave me time lines of what to do... and made me feel so at ease so that I could be calm with Jude in this experience. Jude's sac was showing but there was no sight of the pup no sight of any contractions at all. I waited about an hour to see if anything would happen naturally... and yet made another call to Dr. Reimer when she had made the phone call back to me personally! I then brought Jude back and they took her right from my arms at that moment. Took x-rays and saw that my little girl had a baby in the canal. Needless to say... Dr. Reimer wanted Jude to have her babies at home with her loving parents, but it wasn't possible. The little boy was stuck in the birthing canal and it took 3 doctors to take him out of Jude and that a c- section was in need of the last 3 babies. I have to say, I have never felt so safe and in good hands for my once 1 baby... but now 5 babies. I have 4 beautiful puppies now that were saved by the hands of Dr. Reimer. I must also say that Christine who was right there for me with Dr. Reimer for me... shared my concerns and celebrated the joy of my children. I never once worried for Jude or the puppies. They all saved Jude's life and the life of my little boy CC for Close Call-thanks to Dr. Reimer naming him!!!! I also would like to add that Dr. Reimer then made a last call to me before she left the office to let me know all the pups had latched and that Jude was doing very well. Amazing love I felt from everyone there!
Worse Place To Bring A Pet – I had 2 appt. for my dog. First one she had a thorough exam and lab tests, and was told she had athritis. She was put on Rimadyl. Second appt. was less than a week later for a lump on her chest the Dr. failed to see or feel. I was told she needed more labs and xrays would cost me $600-800. I get her bill for the visit and was charged for an exam when she just had one less than a week ago.
I receive a call from the Dr. labs are normal make appt. for the xrays and told her I needed more Rimadyl. dr. told me she will have it at the desk waiting for me. I goto pick it up the next day............. they can't find her chart..........no meds were waiting...............no approval in the computer.......... i wait for an hour until another Dr. approves the RX. As I am waiting Dr.s , nurses ,and staff are running around like morons not knowing what they are doing
Finally the Rx is ready 90 mins. later I get the credit card slip to sign for $1839.43 dollars!!!!!!!!!!!!!!!!!! I say this is incorrect for 2 weeks of meds? The woman at the desk laughs and says she will void it!! I used a bank card and they hold the charge until they get the void i don't know anyone that has an extra $1839.43 sitting in the account to be held????????
After seeing the stupidity, confusion, and chaos that day I decided to cancel her xrays and tests. It's 5 days later still no void of the $1839.43 and my dog only had a fat lump!!!!!!!!! I would have wasted $600-800 to find that out.
I wouldn't trust any person at this hospital or what they say or do. They need to close their doors!!!!!!!!!!
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