Houston >Pets & Animals > VCA Countryside Animal Hospital
2211 FM 1960 East, Houston, TX | Directions 7707330.025198 -95.393492
M: 07:00am - 07:00pm, T: 07:00am - 07:00pm, W: 07:00am - 07:00pm, TH: 07:00am - 07:00pm, F: 07:00am - 07:00pm, Sat: 08:00am - 01:00pm, Sun: Closed
VCA is Problematic – Have had several issues with VCA tacking on additional fees almost every time I've been here. They overcharge everytime and cause unnecessary problems at checkout.. All they care about is your wallet and not the well being of your animals.
Avoid this place if you dont like be over-charged and treated like just another number.
Not to mention I had a 7am appointment and drove 40 minutes to get there and they call me right before I pull in to tell me the groomer wasn't going to be in that day. No one even bothered to call back and try to reschedule. ..
Terrible Animal Hospital... Avoid – Went to Countryside for over 20 years and it was the great. Loved the doctors and staff. Once the VCA corp. took over everything went downhill quickly. Most of the Staff left. Dr. Towne, Dr. French and Dr. Hilliard all quit. They were the heart of the hospital, without them it was not Countryside anymore.
VCA and their doctors have no compassion, no bedside manner. You are treated like a number and a checkbook. They nickle and dime you with fees, overcharge on everything, and try to push every test they can on you if you need it or not.
I will never step foot into the hospital again, and if this is a hint to what VCA is like I would no recommend them to anyone anywhere.
Excellent Vet! – Dr. French and Dr. Hilledebrandt are fantastic. They love the animals and work with them. Each and everytime we have been there it has been a great experience. Even in times when our dogs were hurt. Can't say enough good stuff about them.
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