107 S Broadway, Los Angeles, CA | Directions 9001234.053531 -118.245580
Neighborhoods: Downtown, Historic Core, Central LA
STeam Clean Carpet Cleaners- WAY WORSE ! – This company is the WORST-
The Carpet Cleaning Industry is such a JOKE_
These guys left spots ruined walls then yelled at me because I was mad they did a crappy job-
I think they go under several names too-
CLean Green Carpets-SteamCleanCarpetCleaners and more- Carful
Amazing and efficient – My home's carpets never looked and smelled this good since they were new! I am so happy I hired these cleaners!
They are good... – I needed to have my carpets cleaned before moving in. I called these guys and left them to do their work.
while they did take a LOT longer than what they had told me and even of what I had estimated, they did their job very good. The carpets were cleaned, dry and soft to the touch.
Worst Service! Do Not Use! – First of all, the company "forgot" to clean the entire carpet. They were supposed to return to clean it again, but of course no one showed up nor did they bother to call me to tell me that they were coming late. I was then promised a refund by the technician but that of course also did not happen.
Then when i complained the secretary, Lisa, called me a scum and pathetic and said I was acting like a 2 year old because they had upset me.
LEARNED MY LESSON! – i was quoted a price for my carpet to be cleaned by a woman over the phone. Two men showed up and said that price was for basic carpet cleaning which would do no good and i needed the "deep cleanning" so that the carpet will look "brand new". This of course was much more expensive. The job was originally supposed to cost $150.00 and turned out to be $260.00. I was upset when my carpets looked the same so he knocked $30.00 wooping dollars off. Total came to $230.00 for my small 1 bed apt. My carpets look the same and I would advise to just stick with the basic. -LEARNED MY LESSON.
-p.s they said the cleaning product used is organic and chemical free....um, probably not true....
The WORST Horrible CO. Do NOT USE!!!! SCAMMERS – This is the worst company ever. I would bet whomever wrote a good review worked for the company. They put out coupons for $49 carpet cleaning.. granted, we know when they get there they try to get more money.. our rooms fit the size requirement and were put it one year ago. They get to our house after we spent an ENTIRE day moving every piece of furniture out; walked in and quoted us $275 ARE YOU KIDDING ME? when we refused, 1/2 hour back and forth, a call to the headquarters, they said FINE and spent a total of 7 minutes "cleaning" 3 rooms, left the carpets in worse condition then they were in and STINKING to high hell..we were devestated.. we were left with filthy carpet after all that work of moving furniture and no one else could come out short notice...
they should be put out of business... we called to complain, they were just as rude.. Please do not EVER give this company a dime!
Horrible customer service and very poor job done!!! – I have a coupon for air duct cleaning for $49.99. They did a poor job and told me that if I wanted a good job done I’ll have to be willing to spend good money. They didn’t want to clean 2 out of the 5 vents that I have because it was too much job for $15 each (plus the $49.99) when that was the price that the guy over the phone told me they charge (Mr. Dave). The guys that came (Dan & Luis) wanted to do it for $30 each vent and wanted to do all of them or nothing. They said if you want the 5 vents call me and we’ll be back. I call the company and complain with Mr. Dave, he said he will call me back but after half an hour I called him and the rude receptionist told me he was out for the day (obviously he did care about my complain). The receptionist (Mrs. Lisa) agreed with the rude workers saying the same thing “If you want a good job you have to be willing to pay big money for it” and “There is a minimum amount to spend” phrases that Mr. Dave didn’t mention when I hired the service the day before other wise I wouldn’t even bother to hired them. My advised for this company will be that if you are not going to be happy with what you ask for don’t even bother to give coupons and prices that are going to destroy your image and also don’t ruin others people day with your scam coupons. By the way if you read “Free deodorizer for entire duct package” forget it, the workers don’t even know what you are talking about, the answer was “How am I going to put something I don’t have”. I don’t expect any call from them the receptionist didn’t even ask for my phone number when I called or my name just told me that the owner Larry Smith was to busy with his 3 other companies to call me and hang up. Really the worst experience I have ever had
Citrus Fresh Rocks LA!!! – Citrus Fresh Carpet Care did a fantastic job on my carpets. I have lived in my home here for 3 1/2 years and had other types of carpet cleaning done, and they are not even on the same page as Citrus Fresh Carpet Care processes and equipment and workmanship. My carpets have been in since 2001 and they look brand new, even the high traffic areas look presentable. But the main thing is CLEAN. He truly takes pride in his work. Once you have Citrus Fresh Carpet Care do your job you will not settle for seconded best.
That is what makes us come to work daily, to hear and please customers like you!
FAKE REVIEWS!!! All their reviews are fake. These guys will ruin your carpet. – All their reviews on Yahoo and City Search are done by professional FAKE reviewers. Check this to see. Do a search with "Carpet Cleaning Los Angeles" or Use Denver. You will find the same people do fake reviews for the franchise in LA and Denver. Just click on the reviewer to see how many fake reviews they have done.
This is a dangerous franchise. They will low ball the price then when they get to your home, plant a stain or just pump the price up.
Please report them.
They are the best !!!! – David, the owner of Citrus Fresh Carpet Care is THE ABSOULUTE BEST! We just
opened a cafe after three month remodeleling and he brought the floors to
looking like there has been no work done. Let me tell you, David and his
crew did it and they did it right and in time, always willing to the extra
mile to do a better job. So I kid you not, anything you need, call them.
They have the power to brighten your day ! !
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