Kirkland >Beauty >
Tanning >Rock Star Tan Bar
216 Park Ln, Kirkland, WA | Directions 9803347.676511 -122.204369
Neighborhoods: Moss Bay
Awesome Spray Tans – I went to Rockstar last year to get a spray tan for homecoming, and this year I am going to Rockstar again. The tan was great and it looked very natural plus their after 10 pm pricing is only like ten dollars which is awesome. I love it!
Great Service, Great Tan – After trying out numerous tanning salons I made RockSTAR my number one choice! They clean the beds thoroughly and offer amazing pricing. Not to mention the hours of operation are super flexible.
Reply to "conventional bed comment" – I saw the comment the owner made on the account in reply to the "delic" review of sun studios/rockstar tan bar. I was a customer to both at one point as well as have tanned at DS, Emerald City, Tropical Tan and most other places I've come across I've tried once or twice. Most tanners are highly uneducated and will listen to whatever the person behind the desk tells them.
The claim that the conventional bed they offer at rockstar is a "medium in most other salons" is COMPLETELY FALSE. I'll tell you why.
This is a humorous comment in my eyes.Your customers should do more research on the beds inside your salon and every salon for the matter before purchasing a package. I have researched your website as it has been awhile since I've been into your salon. Your conventional bed is listed as the Solaris 442. The Solaris 442 does have 42 lamps which is great. However the Solaris 442 is ONLY a 100 watt lamp.
The Solaris 442 is ONLY a 15 minute max bed, whereas most places that use 100 watt lamp have a 20 minute max time. They reduced the time in the Solaris because of the amount of bulb inside the bed. A conventional bed with less bulbs will give you an extra 5 minutes of tan time (making it a 20 minute max instead of your 15) to make up for the difference.
You do have the benefit of facial lamp. However most other places that offer conventional tanning beds with facial lamps, offer the body bulbs at 120 watts. Whereas your Solaris with the facial lamps, only offer body bulbs at 100 watts. So in comparison there are other salons your customers could go to that offer the facial lamp feature in a conventional, only go 15 minutes like yours but ALSO get 20 watt stronger body bulbs. There are other tanning salons that offer the same watt as your Solaris at 100 watt. Those beds do not have facial lamps and a few less bulbs, but give you an additional 5 minutes in the bed to make up for the difference.
Generally speaking mid level beds are classified by a 160 watt lamp. The Solaris 442 is only 100 watt, that is a 60 watt difference PER BULB. It is completely untrue to say you don't have a typical conventional bed. Just because it is a different style bed doesn't mean the lamps in it are super powerful! Deceiving customers is not a great way to gain loyalty.
Even more disappointing I looked into starting tanning at the Bothell location as it looks a lot more family friendly. As well as your face book advertising a new conventional at 12 minutes! I was truly shocked to see the Sunstar 332 as your conventional bed. This has 32 body lamps and 3 facial lamps. Which is 7 lamps less than the Solaris 442. The facial lamps are the same in both the Sunstar 332 and the Solaris 442 at 400 watt. The Sunstar and the Solaris are both 100 watt lamp. I even looked on a website to research how long it's supposed to go. As USUAL with a 100 watt lamp it's supposed to be a 20 min max even with the facial lamps! Unless you put 160 watt lamp as body bulbs or are just cheating your customers..... how in the hell is it only a 12 minute max?
I believe every salon has something not so nice about it, but deceiving customers and high pressure sales are on the top of my list of no no's. I will never tan here.
YOU WILL BE SORRY! – This is a horribly run business! The Owner is absolutely scandals! I had my credit card charged unauthorized by there staff, and the owner only would credit some of the money back even though im no longer a member there! Here are comments she made personally to my e-mail when trying to resolve issues with her "I am sorry you don't understand. What does it matter anyway? It seems that you just enjoy arguing with me. " This was from her directly when i wanted a breakdown of these charges, "I am sorry it is not possible to give you the breakdown". This company might have great tanning but dont let them put your card on file for EFT membership they will charge it whenever they want to and her staff is so rude and uneducated on there policies. I DO NOT RECOMMEND THIS COMPANY !
This is Megan...You did sign a six month agreement at the Bothell location that you requested be canceled only after three months; I even waived the early cancellation fee because you had moved to Gold Bar. I feel that I have acted in good faith about your tanning EFT and I have only charged you the fair market value for the sessions you used at the Bothell location.
**Bothell Customers** Print this reply and bring it into the Bothell location for $20 credit on your next purchase!!!
I love Rock Star Tan Bar! – I came from Desert Sun and haaaaaaaaaaaaated it. I was so over tanning and was being miserable at Desert Sun with horrible service until I decided to check out the Tan Bar. I kinda thought it would be really uppity, but it totally isn't. I always feel really welcome and that the people working there actually care about you. They have the BEST deals, with waay better beds. I almost bought 3 "Super High" tans from Desert Sun for like $110 but then came to the Tan Bar and am getting UNLIMITED in any bed for $79 a month. The beds are awesome and the Tan Bar has quite a variety. I'm very happy here and wish I could have found it sooner!
Thank You so much for the confidence! I think rock STAR is a great place, but it's always nice to hear it from a customer!
Yes, the $79 monthly is a great deal... Did you know that you can add a friend or family member for HALF PRICE? There are no limitations on the HALF PRICE plan either.
ANY bed, ANY time.
Thanks again - Megan
Terrible Business/Serivce – I made an account on this site for the sole purpose of advising others against this salon. While the promotions are of good value, the place is horribly run (and even that is an understatement). The owner has no idea what she is doing or how to run a business. The concept of customer service is apparently completely foreign to her. She seems to think that smiling and attempting to make friendly banter will excuse the absence of efficiency, attention to customers and her ultimate lack of intelligence relative to running a business. Holidays and the days prior to are a complete disaster zone; the place is a zoo and clients will literally wait for hours because the place is understaffed and undereducated (time which is mostly spent waiting for beds that are empty because they can't figure out how to multi task, and might as well have only room anyways). How this lady was ever even able to start a business, let alone run it, is beyond me. It is a joke. If you are looking for a good deal, I'll admit that the deals after 10pm are good. But don't expect any speck of professionalism from the owner whatsoever.
My name is Megan and I worked the holiday night of December 30th, 2008 and stayed here until 2:30am in order to tan everyone in the Versa Spa Spray boothe. I can't think that was a poor business example to many of the customers who tanned after closing at MIDNIGHT . Of course there would be a significant number of people wanting to be tanned for New Year's Eve. I apologize for you having to wait and customers are always number one...
Rock Star Tan Bar ROCKS!! – I tanned at this Salon when it was "Sun Studios" - I do not anticipate ever stopping...the price ROCKS and the beds and everything else they offer ROCKS!!!! The staff ROCKS....so, when Megan came up with the new name...she chose a fantabulous name, because they really do ROCK!!
I am sure you already know that rock STAR tan bar DOES NOT have a typical conventional bed? The conventional bed is a forty two (42) lamp bed with three (3) facials and tans in fifteen minutes. That's a MID LEVEL bed at other local tanning salons!!!
You can tan for thirty days for $29 on this bed at rock STAR tan bar.
From the Owner – Read below for some more info...
"After fourteen years in business as Sun Studios, it was time for an overhaul. In order to keep up with the competitive Washington market, a change needed to be made! In February 2007, Sun Studios reopened as rock STAR tan bar. Over $400,000 was invested in new equipment and decor. Metallic blue walls and dark floors add an edgy twist to the renovated floor plan. Customers can sit on the purple velvet couch which was customized to fit a nine foot wall. “On Air” and “Recording” studio lights illuminate when a customer closes the doors to their tanning room. Stage lights and backlit light boxes accentuate the theme of rock STAR tan bar. The salon is open until midnight and offers $10 Tans after 10PM!"
I have been a part of this salon for almost 17 years; my parents bought it as Sun Studios in October 1992. I took over July, 1 2006. This company has been awarded the TOP 250 tanning salons in the nation since 2000. It won again in 2009.
Best tanning salon on the eastside period! – I have been going to Megan's tanning salon for over ten years. Her knowledge and service is second to none. I admit I have tried some of the others and I always go back because of the selection and how they go out of there way to help you utilize your time. I have tried the velocity its awesome however the sunscape is a great alternative. My girlfriend likes the new Stand up tanning station and the hydration station. If you come from anywhere on the eastside its worth the trip, whether your in Bellevue, Redmond, or Bothel. This place is it for tanning all year round. Oh and the ten after ten is convenient and a big value. Thanks Rock Star.
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