124 Lafayette Rd, Salisbury, MA | Directions 0195242.8563 -70.87181
M-F 8am-5pm, Sa 8am-12pm, Su Closed
I went to Seacoast Lock yesterday, during their non-operating hours, and was pleasantly greeted with a smile by the owner, Paul, who was on the property working, and he took the time to open his shop to cut me a few keys. Lo and behold, the next thing he knew there was a line of people behind me looking for the same. He was happy to be helping us all, and we were all happy he took the time for his customers, even if it was outside of their hours. 5 Stars for this business.
Update: I sent a friend over to have a Honda key made for his new Honda, and surprise: Seacoast was able to do it, and was much cheaper than the dealership or anyone else.
Needed a key to my truck. I've driven by this place for years now, and decided to check them out. Price on a chip key was considerably cheaper than I had expected, and they had it done in under 15 minutes. They really do mean "while you wait", as their sign says. Peter, the locksmith at the counter, was very personable and knowledgeable. I will use them again, and recommend them to others.
I'm new to the area so I needed my locks rekeyed at my home. I did what I usually do when I need to call a company for services but have never used anyone in that line of work. I looked companies up online. I looked into Seacoast Lock, and several others that pooped up when I googled locksmiths on the seacoast, and went with Seacoast Lock & Safe and couldn't be happier!!. What I found online was bogus reviews by what appeared to be by the competition of Seacoast Lock. Sally B, for one, that left a review here on this ad. I see that this Sally B also left a 5-star review on a company named Al's Lock in Plaistow, NH on Yelp and was deleted by Yelp for violating their guidelines and terms of service. Sally B also happened to leave (2) 1-star reviews on Seacoast Lock's Yelp ad that were also removed by Yelp, and also a review by a person I later was informed was a former employee of Seacoast Lock, Sean R. that stole from Seacoast Lock and was court-ordered to reimburse Seacoast Lock thousands of dollars and ordered to stay away from Seacoast Lock, that was also removed from Seacoast Lock's Yelp ad for the same reason. I'm perplexed as to why Citysearch doesn't remove this Sally B review on this site. It's pretty obvious that the review is by this former employee in retribution for the criminal charges pressed against him, and for his having to pay back the thousands of dollars that he stole.
I personally saw the paperwork from the Court and copies of checks that have been sent to reimburse for the thefts by Sean R. I'm sure if you want to see these they will show you as well. Do you want a criminal in your home doing locksmith work? Well, that's what Sean R. is doing: he owns and operates a local locksmith company. I wouldn't want this crook in my home or business. If he could steal from his employer as he did, and over a long period of time, what's to stop him from stealing from you?? It's sad when a company that's as old and reputable as this company has to take abuse like this, and when these online advertising companies, Citysearch in particular, leave these obviously bogus reviews up just to get attention to their own Citysearch site, at this companies expense. Yelp seems to go the extra mile and removes those that are that obviously bogus, such as Sally B's.
Good luck Seacoast Lock & Safe, keep up the great work that your dad started so many years ago, and stay strong!
I'd gone to (2) Home Depots and a Lowes in the area and none of them had the keys I needed. All told me that I had to go to Seacoast Lock to get them done accurately. Well, I'll tell you this: Seacoast Lock is THE place to get your keys cut. I had (3) different old keys. The part #'s on them couldn't be read because they were so worn, but they looked into their books they have and knew which ones they were, cut them, and they ALL worked! These guys know what they're doing, and I guess they should if they've been in business all of these years, and have (3) locations to choose from. Thank you Home Depot and Lowes for turning me onto a business I will be using for years to come.
Paul aka username "Food C." (with the picture of a SAFE for his avatar) is up to his old shenanigans. He has now left positive feedback posing as another customer. How can you trust a company that leaves there own feedback? This is blatantly the owner posting his own positive feedback. He's upset because his company's only authentic reviews are negative reviews.
I recently called this company to have some work done to our doors. It was a major hassle to get this company to actually arrive on site. Finally they arrive after some frustration and service 4 of our doors. After there first visit on site they will not return, nor will they send me the quote for proposed work to be done on the remaining doors. We have since called another locksmith who quoted us for the work needed. The new locksmith's proposal was half the price of the Seacoast Lock's original work and they are servicing 3 times the number of doors. Seacoast Lock was our locksmith for years but after this we will no longer be using them. We always believed their pricing was high, but this incident was confirmation.
Ok, I have never left multiple reviews for a company. I had an unpleasant experience with this company, and have been since bombarded with emails in which Paul (the owner) has accused me of being from another company in the area, accused me of being a former employee, and questioned where I grew up. I have no patience for someone who will act so childish and unprofessional. Not only that, Paul, but you keep posting reviews on your own review site. You call them "Advertisements", this is not an advertisement site, it is a review site. In fact, the button that you clicked to advertise said "Leave a review". Furthermore, you give yourself a five-star-rating in each of these "advertisements". As the owner of this company, I'm sure those five-star-ratings are more than slightly biased. Again, this is a review site, for customers to leave reviews of their experience with your company, it not designed for you, as the owner, to inflate your customer rating, advertise with the same thing multiple times a day, slander your employees and former employees, slander your customers, and act like a child. Grow up Mr. Paul Letourneau. I wouldn't want to work for you either.
I also just noticed that you had my previous review removed. It seems funny that you would have a real review from an actual customer removed, simply for stating the truth. If all of these other reviews are really fake? why aren't you having those reviews removed? I am not buying your story. And, as for Angie's list, that is a pay site. If someone is not a member, I don't see why they would pay to sign up only to leave a review for you. That seems pretty impractical if you ask me.
one extremely agitated customer
Highly Incompetent. – I called Seacoast Lock & Safe to install a pushbar on the door of our warehouse facility. They promised to do the work and then procrastinated for weeks. When they finally came to do the job they sent someone who was obviously inexperienced and totally unprofessional. They jammed up the door and lock mechanism that protects our multi million dollar inventory, but pretended it was fixed. I called SSL& Co. repeatedly that day to , as our customers were pounding on the door, but could not get in. They promised to send someone over to fix it, but never no one ever showed up. When I asked who the owner was and could I speak them, I was told they were not allowed to give that information out. As it got close to five o'clock, I called another locksmith who literally mocked their work and had the door fixed in about an hour. Now, years later, the owner of Seacoast has suddenly appeared to paint himself as somehow unfairly maligned in all this. Don't believe a word, and don't call them unless you want BIG problems and an even BIGGER and totally unwarranted bill.
I am sorry that this person feels this way, but it's not the way that it went. We have been in business since 1964, I have personally been running the company since 1986 after 4 years of college and a business degree. We have (3) Retail store/shop locations with mobile locksmith vans/box trucks that are fully stocked for just about any job. We have clients from South Portland, ME to Ossipee, NH to Winthrop, MA and all in between.
Be Carefull – Hired to change a lock and givin a quote. What they installed was a restricted key lock tumbler (with out my authorization) that was very difficult to get duplicate keys made. This was not done as ordered and then they have the nerve to bill me double the quoted figure I was orignially given. I offered to pay 40 % higher the normal rate for this work if they would supplie keys and put the tumbler I requested in the first place in. They refused and I was one of 3 cases the same day in small claims court with a problem with Seacoast and lost. Beware, Beware, Beware....
Robert Wilkins, what you claimed we quoted doesn't make sense. You stated that we quoted a total price that was less than a service call. We were billing you same work we had done for you less than a year prior and the SAME amount but you refused to pay. It just doesn't make sense.
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