Salem >Automotive Sales & Services > Bill's Auto Clinic
2 Commercial St, Salem, MA | Directions 0197042.524912 -70.900250
Repairs: Mon - Fri, 8am - 5pm. Towing: Daily, 24 hrs
Want to compliment the driver Bill Jr when he picked me up and my 90 Chrysler Town and Country when I broke down on Front Street in Marblehead. He was excellent and wonderful to deal with. he really came to the rescue and towed me to an auto repair shop in Beverly farms. Thank you!
This morning Ronny came to change my flat tire. He was very professional, friendly and really quick. Pleasure working with Bills today!
Andres from Bill’s came to my house this evening after I called AAA because my car would not start and was making a strange clicking noise. He was wonderful…professional, thorough, testing my car and reporting good news…the alternator was fine, but the battery was not.
Fortunately he had a replacement battery on his truck and installed it. he was awesome! I have always been so pleased with your service and attention! Big thanks!
Matt and Joe did a great job helping me with my dead battery this morning. Thanks a ton.
Donny from Bill’s Auto Clinic picked up my car today from my house in Marblehead and brought it to Precision Auto Works in MHD. He was extremely friendly and forgiving for taking so long to arrive (although I was impressed it was only about ½ hour from my call). Thumbs up for great service.
I've never used AAA in the many years I've paid for it, and the two guys from Bill's that helped me today were terrific. They worked quickly and couldn't have been nicer.
I want to say “thanks” to Matt from Bill’s Auto Clinic for the great service he provided me when my battery died in my car. Matt thoroughly tested my starter and alternator, as well as the battery. He told me I had a dead cell, ad told me that since the battery was manufactured less than three years before, it might still be under warranty and/or subject to a prorated replacement. I found his information to be informative and accurate, and his professionalism to be outstanding. Thanks for making a stressful situation a little more bearable.
Tuesday morning I could not get my battery to turn over after putting as in it. Del came out to the gas station and assisted me in getting it started. He was able to tell me what the problem was and made sure it would stay running so I could drive to my mechanic without an issue. I proceeded straight to my mechanic where he fixed the problem that I explained as it was explained to me. Del was a great help and showed me fantastic customer service and care. Please thank him for all of his help for me. it was very greatly appreciated.
I wanted to thank your company and Donny in particular for his help this morning. He came over very quickly and helped jump my car. He was polite and friendly and so so helpful when I was having a less than great morning. He also called Sean and he came by to do a battery exchange. Very efficient and helpful when I really needed it. Many thanks to your company, and to Donny, he’s a great asset to your company. He was terrific this morning!
I received help from Joey W for my dead car battery a couple of weeks ago at my home in Marblehead. I’m happy to give feedback where it’s due.
He arrived within a half hour. That made me happy of course, but what was even better was the service I received from him. Not only did Joey give me a speedy charge, but he explained what was going on and what to do (keep it running for 45 minutes, check for a bunch of things following my drive, etc). He educated me on car batteries and why this may have happened. And to top it off he explained things in a way that I totally understood everything.
He was really awesome. I wish that all car people, contractors, plumbers, electricians, etc etc, were as wonderful at explaining things as Joey. It would make life easier.
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