Canton >Women's Clothing > Chryssie's Bridal & Formal
636 Washington St, Canton, MA | Directions 0202142.154908 -71.145509
Tue, Thu, 11am - 8pm; Wed, Fri, 11am - 5pm; Sat, 10am - 5pm; Mon, Sun, closed
Found my perfect dess!!! – Brynn made my experience a breeze. I was a nervous wreck, as I had no idea what I was looking for. She was not fazed in the least and was determined to help me find the perfect dress - which she did. She was brutally honest and by the end of the visit I was feeling much more relaxed to the point that I was shopping with a friend. I ended up with a gorgeous gown, something I would have never pictured if it were not for her. Tremendous patience and fashion insight. Thanks so much.
Best bridal store i've been to... – When I first got engaged I was so excited that the very next day I started shopping for my gown. I went all over the place!!! It seemed that every store had the same dresses and the staff- not too friendly, until I went to Chryssie
Not Worth The Hassle – I just recently got married a few weeks ago and dealt with Chryssie's bridal for both my wedding gown and bridesmaids dresses. My experience began on a good note, back in November when I found and ordered a beautiful gown for a great price. The consultant was pleasant and personable, she even took $100 off the price of the dress if I ordered that week.
Problems began a few months later with my bridesmaids dresses, and continued throughout my final fitting (4 days prior to my wedding!). I chose a dress that was sampled in cocktail length, but I wanted tea length for my girls. George, the owner, assured me that the dress did come in tea length. He even wrote "tea length" next to each girl's name on my bridemaids card. My MOH ordered hers with "extra length" hoping that it would be closer to a floor length gown, which is what she preferred. (George told us he would call the company to find out if the dress came in floor length, but we never heard back from him). When the dresses arrived, they were not tea length, but cocktail length (except for my MOH's, who's was tea length only bc she had ordered it with extra length)! George tried to tell me that this WAS tea length, which clearly it wasn't, since the dresses ended right at the knee, and the designer's website also describes them as cocktail length. My bridesmaids and I were clearly upset, as George had obviously led us to believe something that was not true, but instead of apologizing or trying to make the situation better, he basically just stood there staring at us, like it was US who misunderstood. You would think that, as the owner of this business, he would treat his customers with a little more respect. I ended up just keeping the dresses cocktail length, and my MOH had hers in tea length. Extremely frustrating.
When my dress came in, it was much too big up top. I had to wait awhile at my first fitting appointment, because they never put my name into the appointment book. Lily, the seamstress pinned the dress up and assured me that she would take it in to fit perfectly. I went back 4 additional times, because each time I tried it on, it was still too big. Lily basically told me it was my fault because I had no "boobies." On top of that, she was late every single time I had a fitting. The last fitting, 4 days before my wedding, she was 40 minutes late and didn't even apologize or acknowledge that I had been waiting for so long long. In the end, the dress still wasn't perfect, but manageable.
Finally, a minor gripe but annoying nonetheless, was the fact that there was an additional $60 added to my final payment for a "customized" dress, since I ordered it in petite. I was never told of this charge, nor was it even reflected on my initial receipt when I ordered the dress and gave them my deposit.
Overall, I would not recommend Chryssie's Bridal to anyone. The prices are good, and the girls at the front desk are very nice, but the customer service is horrible, the owner is rude and doesn't appear to care about his clients at all, and the seamstress is inconsiderate and consistently late. Save yourself the hassle and go somewhere else.
A+ Experience – I am so thankful for Chryssie's for helping me find my dream gown!! I came in with a lot of ideas and they were able to pull dresses for me that I loved and ones I thought I'd never like until I actually put them on! My consultant was very patient and understanding of what I wanted and very respectful of my budget which had been ignored or pushed by other bridal shops. Chryssie's was a great place to purchase my gown and I am going to reccomend it to all of my friends!
WONDERFUL PLACE!! – I heard about Chryssie's from a tux vendor at my food tasting. I was having a horrible experience with another bridal boutique while trying to get my bridesmaid dress's! I went to chryssies and they had the dress i wanted and offered it to me at a MUCH cheaper price! I explained my huge problem i was having from the other store and the lady explained to me that there would be no issue at all! they ordered my bridesmaid dresses for me and i had them in a week before they were due to be shipped! Every employee in there was always extremely kind. They didnt push me into getting anything i didn't want and didn't hound me to get anything from there store, even when I mentioned we may not be purchasing our shoes there but would like for them to have them dyed. The color of my dress wasn't a common color and even the employee who helped me out was as excited as I for my dresses to come in.
I would recommend Chryssie's bridal to any bride! Great prices, great service and very easy to get to!
A Wonderful Experience!! – Chryssie’s Bridal & Formal was the perfect place for me to find my wedding dress. Everyone there is personable, friendly and super helpful. Up until I got to Chryssie’s, I had been having a rough go of finding a dress. I didn’t have a huge budget and for this reason my choices were looking limited. At Chryssie’s that all changed. The dresses there are very reasonably priced and they have a great selection. The salesperson, Maryanne was very respectful of my budget and helped me find the dress that was perfect for me. Everyone was so kind, patient and really gave good, honest feedback. I had a beautiful wedding and LOVED my dress. I had so many compliments on it. All around it was a great experience. I highly recommend heading to Chryssie’s!!!
gotta come here! – Chryssie's Bridal was awesome! They helped me pick out my dress easily and all of the alterations they made really made the dress perfect. Their customer service was excellent and made the whole process move along smoothly. I would definitely recommend them to any bride!
Ehhh – This place was kind of dumpy. The sales lady sounded like she smoked 10 packs of Marlboros a day. The people are too rude and pushy.
very helpful... – I can tell you the girl that helped us pick out the bridesmaid dresses was pleanty helpful. She told me where the designer that I was looking for was located, asked if there was a specific color I had in mind, short or long dresses... She was there the whole time answering questions we had, trying to show what the dress would look like in the proper size, ideas for flowers and complimentary colors. We had a blast with her. I ended up bringing my mom there to pick out her dress as well. They have a great selection of dresses.
whats the fuss ? – Myself and entrie bridal party went here based on their reveiws and although we did purchase my girls gowns here I was not 100% tickled with the service. We shopped around alot for bridesmaids gowns and ended up buying here because they had what my girls wanted , but if we didn't already know what we were looking for the salesgirl would have been no help at all. Just be prepared to help yourself.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Chryssie's Bridal & Formal on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.