Canton >Robert's Jewelry
10 Washington St, Canton, MA | Directions 0202142.138859 -71.149087
M-W 9:30am-6pm, Th-F 9:30am-7pm, Sa 9:30am-5pm, Su Closed
NOT a gem – Robert's jewelry advertised buying gold so I decided to sell a ring I really no longer wanted along with an old chain my boyfriend had and a medal I had found.
My mother had been in to see Robert a week earlier and said he was giving the best prices out of all of the jewelry stores she had visited with her gold pieces to sell.
First Robert took my gold chain and weighed it. He cut me a check and I was pleased. He then weighed my boyfriend's chain and because it was very heavy, tested it to prove the real value. Turned out to not be real gold which was a bummer but we didn't have high expectations to begin with.
Robert then looked at the ring I brought. It was 10k gold with diamonds and although he was not extremely impressed, told me he would give me $350 for it. I wasn't sure at that point if I wanted to sell it to Robert or make a new piece using the diamonds so I decided to wait. Before I left, Robert made it very clear that should I decide to come back, he will wait a week or a month, however long it takes me, and will give me the $350 then.
A week later I decided that I definitely wanted to sell the ring and returned to Roberts. I pulled the ring out and immediatley Robert turned up his nose and said he just couldn't buy something like this. I reminded him of what he had said a week ago and he shrugged. He told me he could maybe give me $200 but that would be the most and he wasn't even sure he could do that.
I was extremely upset as I had been counting on an additional $350 to add to my bank account.
I was even MORE upset and turned off by the way I was treated. Robert had no patience and no filter for his mouth. He didn't take into consideration that he had given me his word and that I was originially a referral. I cant tell you know I won't ever be referring anyone to him now. He seemed to say exactly what was on his mind which was not kind or helpful.
I walked out of the store with tears in my eyes and vowed never to return.
His prices may be better than most, but his attitude and style of business is terrible, and who knows if he will even guarantee the same prices, should you need some time to shop around. Feel free to look around at the older style jewelry his store offers, but don't get your hopes up if Robert makes you any promises....
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