Ladue >Catering > Lester's Llc
9906 Clayton Rd, St Louis, MO | Directions 6312438.636798 -90.393644
Mon. - Thu., Sun. 11am - 10pm;Fri. - Sat. 11am - 11pm
Neighborhoods: Ladue, Saint Louis
RUDE, INSULTING, AWFUL CUSTOMER SERVICE!! (CWE location) – Terrible service! Since I was meeting 8 friends, the host told me I could take 2 tables and sit at them while waiting for the others. After the first inning, the waitress (and then a manager!) told me if ALL my friends "don't get here in five minutes, we're giving you're table away." I tried to explain, but WAS TOLD I WAS "LYING" and that THEY DON'T TAKE RESERVATIONS BECAUSE OF "PEOPLE LIKE YOU [ME]." BY THE MANAGER. Even though a party of 20 had reserved the entire rooftop area. Another manager came to clarify the whole thing, although none of us ever received an apology. We'd already ordered drinks, and every place we called was packed so we stayed. All I had wanted to do was watch the Cardinals in the playoffs on my birthday!!!
great deli food – "Deli sammys are giant and tasty. Lots of sports on TVs all over the bar and dining area. You even can get sound from a speaker at your table.
Don't forget the onion rings! GREAT."
Great service – Our family has been going to Lester's since the opening and we always request to sit in Christa's section. She takes very good care of our table and treats us like we are V.I.P.'s.
The menu and quality of food is excellent. I tell everyone that the drive to Lester's is definitely worth it. Always a great time and great value!!
I realize it is opening weekend but what a terrible experience... – Awful experience! Yeah, I know was the opening weekend but it was a nightmare! Poor service, untrained staff and the marginal food was overpriced.
Lots of staff running around but severely untrained. Staff had no concept of what NFL games were on what TVs and where to seat people. Had to wait for everything.
Going to Hot Shots!!!
A Great Experience – I have been going to Lester's for a few months now and have never had a bad experience. The service is always friendly and quick and the food is terrific. My wife and I particularly like the Smoked Brisket, Ribs and the Corned Beef. We would recommend Lester's to all of our friends and feel we get a good value every time we are there. Everyone should try it.
Worst Meal of My Life – I made the horrid mistake of eating at Lester's today. I have eaten there before, and it was great, but today I made the mistake of ordering something other than their BBQ sandwiches. I had a wrap that was absolutely drenched in a super salty ranch sauce, which made the wrap inedible. I left the restaurant more starving then when I arrived. Terrible.
The only thing that was worse than the food was the service. 20 mins to order a drink, another 20 mins to actually get the drink, then another 10 to order food (we asked to order when the drinks arrived, but the waiter would not take the order). Not to mention that the drink order was incorrect when it finally arrived. The waiter took about 20mins to produce the check after we asked for it. When the check came..... it was for a different table. When the correct check came, the waiter flew out of there without taking our credit card and check.
Finally, I have a serious problem with how their menu operates. They essentially trick you into spending more money there. All entrees come with a side of potato salad or coleslaw (that will inevitably remain on the plate when the meal is done). There is a strict NO SUBSTITUTIONS rule there as well. Their sides, which actually are pretty good, must be ordered on the side, and in addition to the potato salad/slaw, which you pay for but will never eat. I don't much like to be tricked into spending more money to just have a good meal.
Lester's does have great bbq sandwiches, but after today's experience, I will never never never give them my business again. I hope you read this and decide NOT to go to Lester's. St. Louis deserves better than this place.
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