Florists >Mansfield Florist
347 Pratt St, Mansfield, MA | Directions 0204842.032871 -71.201094
Mon - Fri, 9am - 4pm; Sat, 9am - noon
top notch service – I ordered arrangements from them for a small party I was having in my backyard. .The two women their were very friendly and helpful to me.
The flowers lasted forever :)
Horrible customer service – I ordered flowers for next day delivery. After numerous attempts to obtain confirmation of delivery, I was told the flowers were not delivered that day because "no one was home," (which I know was not true). I asked then if I would be notified when delivery did occur. Again, when there was no communication, I called back and was told that the flowers were finally delivered. When I expressed frustration at the lack of follow-through and stated I probably would not use their services again, the person with whom I was speaking, answered, "Good, then don't! and hung up on me. And they guarantee "100% customer satisfaction" on their website?????
Terribly disappointed – Impossible to get a representative from the company on the phone. Left three messages with an answering service on the west coast that handles calls for hundreds of flower shops. The flowers I ordered for my sister for Mother's Day were never delivered. I also never received a return phone call to explain why.
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