1673 Haight St, San Francisco, CA | Directions 9411737.769514 -122.450146
Bad Cocoa, Bad Service – I went with my family after having a nice lunch at Cha Cha Cha. We decided to skip dessert and have cocoa at Coco-luxe. The cocoa was expensive, $4 for a cup that would be the smallest size at Starbucks. I'm pretty sure cocoa at Starbuck's is $3 and I know it tastes much better. Basically this cocoa was made with hot water from the tap and some powdered mix. My sister ordered the chocolate cocoa and I ordered the white chocolate cocoa. Mine was fine but my sister's was gross. We asked the lady at the register, I think the owner, if we could simply exchange her drink for the white cocoa. She said that we could pay for another one but we could not exchange. I told her that only two sips were taken and it tasted bad, really bad, and she flat out refused to do anything. There was no apology, just an offer for us to shell out another $4 for a less than mediocre cup of white cocoa. Avoid this place unless you want to try a bad cup of overprices cocoa with a side of terrible customer service.
Editorial Review – The flagship store for this local gourmet chocolate company plies sweet-toothed Upper Haighters with bon bons and coffee drinks.
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