Westwood >Hospitals > Westwood Lodge
45 Clapboardtree Street, Westwood, MA | Directions 0209042.206854 -71.224081
I have been trying to go to the adult partial. Basically because I have given up on living. Not suicidal, but withdrawing... The transportation company didn't show up. So I told the director that helped me get the transportation in the first place. I rescheduled intake for A MONTH LATER. No phone calls were returned to me, from the clinic, from the director or the transportation company. All they care about is their paycheck. And yes to a previous poster, I find their demeanor to be rude also.
I was in Westwood Lodge for suicidal attempts, I admit the cleanliness of this Asylum is bad... I am 12 years old; kids should not be able to go here. Not only kids, but I have seen families go here. Is this coporate America? This is litterally 2 hours from where my father currently lives. Those who went here I ask of you to not only file a complaint! But to file freedom! As I shall say again. I am 12. Please listen.
I used to work for Westwood Lodge, as a floater on all of the units. I created an account here just so I could post this, because I want to save as many people as possible from this place. I honestly never even considered the cleanliness of the place because I was too concerned with the treatment of the patients, but I can say that we did put clean linens on the bed before a new patient arrived. Now that I think of it, The units are vacuumed weekly, and we took out the trash nightly, thats all the maintenance I ever saw.There is a little more than 'color therapy' for the adolescents, they can also play with a Wii video game for up to 20 mins a day, there's limited TV watching, a basketball court (1 ball for all the kids, they have to stay on one side of the court and a worker stands there watching while they all talk or bounce a ball) and some books. That being said, the adolescent unit is by far the absolute worst. There are 2 daily periods of time that the kids are expected to stay alone in their room doing nothing, and a worker is assigned to walk the hall and make sure they dont step out of their door, or talk to anyone. The kids are constantly being restrained on this unit. (Restrained=held face down on the floor by multiple adults, locked in a room, or given a tranquilizer shot and then strapped to their bed.) Some of them truly earn it, even seem to want it, but many times it seems the workers are way too excited and willing to restrain at the first chance. The only staff with medical training are the nurses- 1 or 2 per unit who stay safe in their office dealing with paperwork all day, only coming out to dispense medication, and the doctors, who visit each patient once per week. The rest are MHTs who only need to have a high school diploma, and be big and strong enough to restrain to get hired. When a patient gets their 'privs' taken away, they cant do anything but eat, sleep, bathe and sit around all day. When they first arrive, they have no privs for the first few days. In my opinion this sets kids up for failure, because they act up out of boredom, then get in trouble. The adult units are less dramatic, kind of like being in a nursing home. I didn't spend much time in the children's unit. The terrible thing about this place is it is just a holding cell. There is NOTHING therapeutic about being here. This place will make anyone who is depressed worse off. The workers are very rude and condescending. I actually believe the things previous posters wrote, and it makes me sick.
Horrible Horrible Hospital – Horrible incompetent hospital. My son was in the residential program and one of the conditions to be released was to attend thier partial program. Upon release they wouldnt accept him at the partial program because they said he wasn't ready. In seems there is no communication between departments. They should be reported to the state.
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A JAIL FOR CHILDREN!!! – This place isn't for the treatment of patients, its for locking them up so others don't have to deal with them. My girlfriend has been there for a little over a week now and has received no care whatsoever. Worst of all the staff treats her along with the other patients like crap. The following is a conversation that happened there. My girlfriend " If you don't have good people skills then don't work with people!!!", One of the orderlies" You aren't people, your mental patients!!!!!!". After that my girlfriend got what they call privs taken away, these are her privileges to go outside and maybe enjoy life. The only therapy given to kids in the adolescence unit is color therapy where they have the kids(Age 12-17) color in children's coloring books. Also boys and girls are not allowed to talk to each other or be near each other. Oh and for me to visit I need one of her parents there, though the only reason her doctor had her go there was to get away from her abusive parents. This place is horrible, and only the nurse and the doctor that are on duty are actually certified to be working with patients, the rest of them don't have any medical education at all. Don't send your children here, ever! One girl has been there for a month, without any real treatment. At least my girlfriend might be transferred to step down housing where she will receive treatment other than Prozac and constantly reminded that shes a mental patient in a adolescent asylum.
AWFUL! – Can I give this place NEGATIVE stars? I was given a referral to this place when having a serious psychiatric issue. First: they left a message late at night on my voicemail saying I had an appointment the next day. By the time I woke up and got the message the next day, apparently someone had called again wondering if I would make it to the appointment. I explained that I had not gotten the message, so they told me to call scheduling, which I did and asked for the next available date IMMEDIATELY. After confirming, I showed up (even early) to my scheduled appointment date just to find out that they didn't even have my file, didn't know who I was supposed to meet with, and then they proceed to tell me that the appointment was made for the NEXT day (appointment day/time I CLEARLY did not choose because I had a conflict on that day, hence why I chose the day/time I did). When I explained this to them, they didn't say anything. When I asked if I could see someone because I REALLY needed to see/talk to someone that day, they didn't do anything/didn't care! I wouldn't go back there if you PAID ME! Their lack of responsibility, organization or basic care, treatment and compassion for their fellow human beings in need has A LOT to be desired! RUN AS FAST AS YOU CAN TO ANOTHER FACILITY!
adolescent unit is not too bad – When I first read the review of this place. I started to freak out a little bit. The first night my child was there, the staffs were so RUDE to me. however, i put it a stop to it the very next day. I spoke up and told dr and social worker that this was not acceptable. Ever since its been great.. My child did enjoy her time there where she learned many different things. It has been positive stay for her.
Never judge a book by its cover – I am so sorry that these people have judge the hospital by its appearance. Our son is now there for a second stay. Yes, the building is old and I must admit the the cleanliness freaked me out, until I remembered another hospital where out daughter (our adoptive son's mother) stayed at in Vermont. I had not wanted to leave her there because of it appearance and was so glad that we did. Brattleboro Retreat was wonderful. The staff was caring and knew what they were doing. When we put out daughter in a second time we tried a hospital in Connecticut that used to be where celebraties would go (the Institite of Living) and trust me, it was bad enough that we allowed her to sign herself out. They did not have an adolescent ward and our daughter was placed on a unit with adults. She was terrified when she was in the bathroom with a woman who was talking to Elvis. They did not require her to go to school or to take a bath or brush her teeth. Basic things that would help booster anyones spirits. She finally had to do those things or we refused to visit her. I will take an older, slightly rundown building with a great staff over a prettier facility any day. Our son is getting great care at Westwood and I was glad that he was able to go back where the people knew him and cared about him. I am sorry the one man had to wait out in the cold for ten minutes but that is the Ambulances fault. They must have known that no one is there at the door all the time and should have left him in the ambulance until someone came. Rather poor way to run an ambulance company. As for the tooth on the floor, I probably would have freaked out about that and I am sure they would have taken care of it immediately. I just know that my son is watched all the time, I know that all the children there are well supervised, have their cleanliness issues addressed on a daily basis, have a great number of staff people working there for a small number of children. I believe there are only 12 beds in his unit and I do not think I have seen less than 7 staff members on duty when we show up. No one is ever left unsupervised and I would highly recommend that facility to anyone. I do wish they would have it cleaned better and that is something I will bring up with the Hospital. They are sending our son to an intensive care facility before he comes home so that we can have some help to find ways to deal with our sons violence, They insurance companies will not pay for a hospital stay to do that. There are step down places to help with it and we have been lucky to find out about that. They not only have worked well with us but are working the the crisis intervention team who we have been working with here at home. I hope others will find out more about the hospital before they take it off their list. I am glad we have out son there
Do Not Choose Westwood - continued – I wasn't juding the hospital by it's appearance. Did the fact that it wasn't clean bother me, well yes... I can honestly say not a great first impression. However, my child was physically restrained for passing a note to another child (which was breaking a rule-yes). However, restraining her was totally not necessary and inappropriate. When her psychiatrist at McLean heard about this incident he was appalled and assured me it should never have happened. So while appearance of the facility was a factor in my review, it certainly wasn't the main or only factor. Boston Franciscan Hospital for children is definitely a better alternative, and McLean Hospital is top notch . I recommend them both highly.
I just read Michiganwoman's review and while I'm happy that her son is getting better care than at the CT hospital he was at, I still want to re-iterate that my daughter was unnecessarily restrained for passing a note. Passing a note, although breaking the rules is certainly not something that warrants restraint. I respectfully disagree about proper care at Westwood. There are better choices, seek them out.
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