Boston >Optical Goods > Cohen's Fashion Optical
328 Washington St, Boston, MA | Directions 0210842.356876 -71.058875
Mon. - Fri. 9:30am - 7pm;Sat. 9:30am - 6pm;Sun. 12am - 4pm
Neighborhoods: Downtown, Central
I highly recommend this store. I have been going there for two years and have received consistently friendly and professional service, at reasonable rates. The store is conveniently located in downtown Boston. You can easily make an appointment, sometimes for the same date, and walk-ins are welcome as well.
The doctor was patient and thorough! Chris was also patient w/ me and thorough, and made the shopping experience enjoyable.
I love the people who work here. They not only helped me select fashionable frames and lenses at the most discounted price, but the doctors will really work with you until you are satisfied.
I had a huge issue with contact lenses before I went to Cohen's. I just could never get over the fear/inability to touch my eye. My doctor was uber-patient and scheduled me for several practice visits. He said I could come in as often as I wanted to practice using contacts with his staff until I felt confident enough on my own--and it worked! He didn't even charge me for all the extra time I spent.
Later on, when one of my coworkers accidentally stepped on and mangled my new frames, the Cohen's staff took at look at them and repaired them in less than 1 hour FOR FREE. They are really nice, generous people and I enjoy doing business with them.
Great Staff – The staff was great they helped me pick out a great pair of glasses and were very helpfull. The timing was great fast and nice.
Patient and thorough! – he doctor was patient and thorough! Chris was also patient w/ me and thorough, and made the shopping experience enjoyable.
Enjoyed my time here – I really enjoyed my time here! I love the glasses chris helped me choose. I usually try to stay away from glasses now I'm looking forward to glasses. Thanks Chris.
The staff was great they helped me pick out a great pair of glasses and were very helpfull. The timing was great fast and nice.
Great service, very hospitable, feel comfortable and happy with the new lenses will return in the future
5 stars!! – I am still waiting for my eyes to dilate, having come back from an exam just hours earlier, so all of you can rest assured that this review is 100% fresh and organic!! ... (meaning the likely typing errors are a product of blurry vision, and by NO means, pesticides)
OKOK, anyway, I made an online appointment with Cohen, at their homepage (printed a coupon or two too), but was a bit worried because the conformation of appointment email that I received in reply to my chosen date and time arrived immediately after I filled out the online form. I mean, immediately! Don't doctors usually have other patients, who might or might not be booked for the same time as I requested? Don't they usually have to consult their schedule books before they tell me if they are available at that time? Doesn't it usually take more than 0.5 seconds? Well, I was a bit worried, and seeing as I had nothing else to do until my 1PM appointment, I just walked in at 12 :15 or so, hoping to verify if they had gotten my information or not.
It turned out that their computer was down, and I hadn't been booked.
Nevertheless, I was handed a form to fill, and was inside the doctor's office within no time.
My doctor was very nice. She was thorough and patient, and even though some of the equipment seemed a bit old (what do I know about that anyway? I guess I shouldn't comment), the office itself was clean and accommodating.
I was there to get contacts, but I needed a new pair of glasses too, and once I was finished inside, I spent some time looking at frames. They have a lot of choices! The woman who helped me pick my frames was great! She had some kind of an accent, and it was adorable. At first, she launched at me with a pair of slick Gucci rims, saying how great I'd look in them, but when I told her that I was looking for something plain and simple, seeing as I wear contacts most of the time and almost never go out with glasses, (which, naturally, translates into = "I am a poor college student who spent all my christmas money at amazon, so I can't afford those") she understood and took me to the cheaper rims section. What I found interesting was that she unexpectedly collapsed in a fit of giggles when I took one look in the mirror and pronounced myself "funky" while sporting a pair of neon-blue horn rimmed glasses. Beats me, I guess I just hit her funny bone or something!!
Also, since my eyes are so dreadfully near sighted that I could almost be blind, my lens prescription is also something quite serious. In terms of cost, that is. The woman decided at some point to have mercy on me and she just knocked off the cost of the frames altogether!!! So I'm getting free frames for my big-deal lens prescription! Although I'm pretty sure that wouldn't be possible had I been getting designer glasses.
Altogether, the people here seem really friendly and outgoing.
Plus, the location couldn't be more convenient for me!
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