Boston >Restaurants >
Seafood >East Ocean City Restaurant
27 Beach St, Boston, MA | Directions 0211142.351453 -71.061722
Neighborhoods: Central, Chinatown / Leather District, Downtown, Chinatown
Terrible food and Worst Customer Service – We went to this restaurant on 1/7/2012 for dinner and ordered a dish with fried scallop, squid and pork chop with garlic and red pepper. We had always ordered this dish. This time it was so spicy that it was impossible to swallow. At first, we told the waitress that it was unbearable spicy. She told us there is nothing she can do. Then we asked for the manager. The first word came out of his mouth was "This is not a refundable dish". I should clarify that I did not ask for refund, I was just telling him the fact. He didn't even offer to exchange the dish for us. Then he said that since we ordered an expensive dish. After a minute of exchange in words and asking him to try it, which he refused, he said all he could do was to take the dish back to the kitchen, scrape the pepper off the bater and "magically" make this dish not spicy. Really?!?!?. What kind of service is this? All the other dishes we ordered were also terrible. They were either tasteless or very salty. This place used to have decent food. Now it is horrible food with even worse customer service. I guess they either changed owner or chefs.
good for good prices – I had a very nice time at this restaurant and it was very fairly priced good p[portions..
Cheap lunch – EOC is a standard Chinatown restaurant. You walk past the dirty fish tanks, displaying fresh fish on the way in. The dining room is made up of dingy tables, but they have white linens. Like the rest of Chinatown I don't really want to see the kitchen, but the food that comes out tastes alright.
I have only gone to lunch at this restaurant, but the menu is cheap and they are flexible and will make whatever you like. Service is fairly attentive.
I wouldn't take someone here to impress, or on a date, but for a cheap lunch it can do the job. To be fair it is average Chinatown, no better, but certainly no worse.
Impressive decor, selection and quality – I recently stopped by East Ocean City with a particularly fussy friend, who dislikes some of the "hole in the wall" feel of a typical Chinatown restaurant. Not so here. White tablecloths, prompt seating, complimentary starters were just a beginning of the experience here. Having ordered a selection of american and schezwan dishes, i was surprised by the quality and clearly attention of preparation of each dish. So much so, that when ordering duck, was told that they have run out. I will be back just to try that !! The prices are marginally higher than neighboring joints but the overall experience more than makes up for the premium.
Don't go here...Worst customer service – My friends and I visited this place on o1/31/2010. We ordered something called "Love bird fried rice". It had CHICKEN, shrimp, GREEN BEANS and bunch of other veggies. One of my friends and I ordered the dish WITHOUT CHICKEN.
After waiting for our dish about 15 minutes the waiter brought us the food (in a pie plate). It didn't look very appetizing. One half had some shrimp with GREEN PEAS and the other half had some thinly sliced thing buried in ketchup. My friend started to eat it and said it tasted like meat.
We called the waiter and he said it was PORK.
These people can't stick with their own menu. They change the ingredients at their own will.
The waiter tried to convince us that it is what we ordered. We had to point to the menu to show him that the dish shouldn't have had PORK in the first place and we didn’t want meat.
Just before we left another waiter looked at the tip and told us they need more money. With this sort of customer service they don't deserve any tips...DON”T GO HERE. I agree with the previous reviewer that this is the WORST restaurant in Chinatown of Boston.
Worst Chinese restaurant in China town Boston – I was at the restaurant on Fridays, March 6th, 2009. It was my first time at the restaurant, the food were good. I was so disappoint with your service. One of the waiter brought out the calculator to calculate for the tips. He demands that I have to come up 2 more dollars for tips. The total amount spent at the restaurant was $91.06 included tax. I gave out $102 in cash, and I thought that should be enough for the tips. He did not agree with the amount of tips and demand $2 dollars more. I did not know that they are demanding the tips to the corrected percentage. Sorry about that, usually the amount of tips are voluntary, not demanding. I feel very disappoint as I will post my review on the board so other people will be aware about the tips percentage that they are demanding. Thank you very much. We won't never come back to the restaurant again even though you have good food. It was such a bad experience for me. Please try other one in town, like the Peach Farm or Chow Chow city. I highly recomment the Peach Farm restaurant.
Good, not great – Check out reviews of each dish at:
chineseroadshow dot com
there is also a link to the menu at this site. They have reviews for a bunch of chinese restaurants
STICK WITH THE SEAFOOD – I had Chicken & Broccoli and it was nasty. It had fatty pieces of chicken, mushroom, sugar snap peas, carrots and broccoli. I don't know how you can call this Chicken & broccoli. The person I went with got a shrimp dish which was ok. Her dish was brought out about 10 minutes before my meal was ready. I am sorry I went to this restaurant.
hidden gem for lunch! – wouldn't think of walking into a formal-looking "dinner restaurant" (where you'd order several dishes as in full-course dining) when all you want is a quick, casual rice-dish kind of meal. was brought in by a colleague during lunch one day and found that this place actually has lunch menu. big portion of rice/noodle dishes that start from $5.50 up. it's good for two meals (at least for me) and it even comes w/soup! great find!
cant what till nexed time – east city ocean was i wonderfull resterront. The servis was superb.the watrisis were kind.The food was tasty. whan i want ther i had sea bass, ganu chows chikin, baby buck choy, chikin corn soup, and silver bread. I was with 8 other people and we wher not abill to eat it all. I recommend east city ocean to peaple that love great sevis, good food, and cheap prices.
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