Boston >Food & Dining > Pomodoro
319 Hanover St, Boston, MA | Directions 0211342.364073 -71.054031
Monday To Friday From 04:00 PM To 11:00 PM Saturday To Sunday From 11:00 AM To 11:00 PM
Neighborhoods: Central, North End
Terrible service!!! After we paid our bill and were waiting for change back, the hostess (owner) came over and said we need to hurry and leave, someone else is waiting for our table. We simply just said we were waiting for our change. As soon as it came back, she began changing the linen on the table and resetting the table while we were still sitting. One of us had to sign the credit card slip and she was getting frustrated with us for not moving immediately. We mentioned how her behavior was very rude and wanted to speak to the manager or owner, and that's when she told us she was the owner!!! Felt unwelcomed and very rushed for a small town/ family business. I will never go back. She needs to learn common courtesy if she would like to own a restaurant!
Hormone replacement therapy?! – While there may have been some confusion regarding our actual reservation time (made by the concierge), we arrived and were scolded by who we hope was the owner (I can't imagine a manager with this attitude would still have a job) and told if we didn't eat within 45 minutes, we would need to go elsewhere. We were also served by the rudest waitress we have ever encountered. Later, the owner/manager approached us to inquire how our scarfed down meal was, and we replied by asking if we were eating fast enough. She sent over a complimentary dessert. (Did not make up for the indigestion). On a lighter note, the linguini in red clam sauce was great although the wine was still in the process of being fermented and was costly. Recommendation: have a thick skin and a bottle of estrogen with you for all of the staff. They are a bit cranky to say the least.
racist owner – I see that another reviewer had a horrible racist experience here at Pomodoro... I did as well. Not only is she absolutely rude and treats customers like dirt, the owner there is a clear racist (I won't repeat her remarks here) and gives different races preferential treatments. For example, I argued her about it (we waited for a table for more than an hour, but she ALMOST gave our table to a "better race" group who arrived much after us), she didn't even apologize. This was not the only incident that night... Will never go there again.
RUDE SERVERS,but good food. – Very small place w/ unconfortable chairs,RUDE servers but they have good food.
AWFUL – my problem was that the waitress was incredibly rude and made inappropriate comments to me that were so hurtful that i walked out of the restaurant crying. my date and i were there for 2.5 hours, and she asked us quite rudely to leave so that other customers could have the table. i've never been asked to leave a restaurant before, and while it's somewhat understandable since it's a small place, we paid $50 each for an entree and a shared bottle of wine and she could have asked more nicely. we left her an $18 tip, which i wish now that we hadn't. i went to use the restroom after we paid, and when i came out, she started yelling at me that "in this country and in this culture, it's considered polite manners to close the bathroom door when you're done using it." she also said more stuff to follow up on that. first off, it's not my fault that the restaurant is so tiny that i couldn't walk out of the bathroom to close the door, because the waitress was pouring wine at a table. secondly, why does she have to assume that because i have an asian face, that i'm not part of this country and american culture? i've never had someone make judgments on me because of my ethnicity, and so yes, i walked out of pomodoro in tears.
Not Kid Friendly!! – We made a reservation for 3 and baby. When we arrived, they said they didn't have high chairs!!?? They offered us no solutions, nothing! Not even the courtesy to try to borrow one from a neighboring restaurant. We had to eat at another restaurant. Very disappointing service.
FYI, we found that many restuarants in the North End do not have high-chairs.
They can't even fill up 6 tables on a Friday night – we'll try to sum this up as quickly as possible. There were 6 total tables, only two of which were occupied, so there was no need for a reservation on a Friday night. My date had to go to the bathroom and was told that he had to go across the street to another restaurant. They only had glasses of "house wine" which came from a stock of the cheapest bottle I've ever seen. Not much selection for dinner. The waitress was so bored that she stood in the hallway and watched everyone eat. When it came time to pay we were told that the place was a "cash only" restaurant so everyone had to run outside to find the nearest atm. Beware of the seafood medley, which is called something exotic but really seems like a combination of everything left over from everyone else's entrees.
There are plenty of other wonderful places to eat in the North end.
Perfect fried Calamari, Perfect White Clam Pasta – I was interested in Pomodoro because at the time it had 100% positive reviews. My friend and I walked in off the street on a rainy Thursday night so there were only two other parties there, with a total of three other tables open. We were seated by the window with a full view of the kitchen. The place is very small, but not crowded. The host/server was very polite and friendly and courteous. The EVOO tasted like the oil I tasted in Tuscany, and the bread was delicious and crusty but fluffy. The fried calamari is the best I've ever had, with the sweet plum tomato sauce on the side topped with fresh herbs and lemon. I had a White Clam sauce pasta dish and my companion had a Cod Fillet dish, both were extremely generous portions and full of flavor. They served the perfect al dente pasta, with the best white sauce. And I know the person who makes the food, loves food and cares about it, because if you look up after you take your first bite, he is watching you to make sure it's the best food you ever had and it probably will be. Thank you for a delicious meal!! I almost forgot, their house red wine, was very nice, ready to drink - don't be afraid to order it! Our server was very attentive and I'd recommend this place to anyone!
HORRIBLE SERVICE!! – Extremely RUDE RUDE RUDE!!! I've never experienced such rude service in a restaurant before! I get better respect in a fast food restaurant than I did here!
I am from NY and read rave reviews about this place. I called in the afternoon to make a reservation and the person I spoke to had an attitude and was not pleasant. At night, I decided to drive to the restaurant, however I did not know it would take almost 1/2 hour to go 5 blocks down Hanover Street and all the parking lots were full. I had to drive back to my hotel to take a cab to the restaurant. By the time I got to the restaurant it was one hour past my reservation. The server had the audacity to say "Do you know what time it is" in a disrespectful tone. I walked out and went to the restaurant across the street and the food was good and the servers were respectful to their customers. My experience at Pomodoro ruined my entire birthday night!
I never write reviews but this restaurant definitely deserved a NEGATIVE review! Pomodoro doesn't even deserve 1 star.. more like ZERO stars!
One of the North End's top spots for a casual dinner offers generous servings of upscale Italian fare. – The Scene
Though Pomodoro isn't as big or stylish as Hanover Street's other trattorias, it stands out by being communal and fun. Small tables--already crowded by bottles of mineral water, mounds of bread and bowls of olive oil--fill up quickly, causing an equal mix of tourists and locals to form a line outside. Social servers are quick to greet regular customers and point out favorite menu items.
With a menu that redefines the concept of Italian fare as comfort food, the kitchen provides patrons with a satisfying spot in which to enjoy a full meal or a light bite. Even the simplest of dishes arrive with a gourmet touch: An order of lightly fried calamari comes with a bowl of chunky plum tomato sauce; a succulent veal chop is served over a mound of zesty lemon risotto and savory mixed mushrooms.
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