Holiday Inn Express Hotel & Suites ALBUQUERQUE HISTORIC OLD TOWN

(888) 993-7492 | Email | View Website

2300 12th Street NW, Albuquerque, NM | Directions   87104

35.109066 -106.658405

Open Hours

Open Daily 24 Hours ; Open Holidays

 
Hotels & Motels, Family-Friendly Hotels, Tourist Hotels  more

More Categories: Weekend Getaway Hotels, Wedding Sites, Beach Hotels, Budget Hotels, Reception Centers, Lodging, Banquet Rooms, Business Hotels

Lodging Amenities: Fitness Center, Private Bath, Meeting Facilities

Hotel & Motel Amenities: Hotel Dining, Hotel Pool

Lodging Special Features: Pet-Friendly, Room Service

Lodging Services: Online Reservations

Neighborhoods: Near North Valley, Valley

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Holiday Inn Express Hotel & Suites ALBUQUERQUE HISTORIC OLD TOWN
Holiday Inn Express Hotel & Suites ALBUQUERQUE HISTORIC OLD TOWN

From The Owners of Holiday Inn Express Hotel & Suites ALBUQUERQUE HISTORIC OLD TOWN

Holiday Inn Express Official Site. Free Internet. Stay Smart. Save 10-30% when you book early. Click or Call Now.


About Holiday Inn Express Hotel & Suites ALBUQUERQUE HISTORIC OLD TOWN

  • Simply Smart Bedding
  • Express Start Breakfast Bar
  • Simply Smart Bathroom

Enjoy this convenient Albuquerque hotel near downtown. Our Old Town district hotel located off I-40 in Albuquerque, New Mexico, is just six miles from Albuquerque International Sunport (ABQ) and only minutes from Kirtland Air Force Base and the attractions of Historic Old Town. While lodging in Albuquerque, New Mexico you can head to Old Town for shopping or visit the many museums. Across the street from the hotel is the Indian Pueblo Cultural Center, where you will experience the culture, heritage and history of the 19 New Mexico Pueblos. Travel a few miles and spend the day at the Santa Ana, Sandia or Isleta Casinos, all offering Las Vegas style gaming. This Albuquerque, New Mexico hotel also puts business travelers within 10 miles of many of the area's businesses, such as UNM, SAIC and Walgreens' corporate office.


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Reviews for Holiday Inn Express Hotel & Suites ALBUQUERQUE HISTORIC OLD TOWN

Doesn't Recommend
1.0
over a year ago

Bad Customer Service and Untrustworthy Workers – My husband and I stayed at this hotel on June 12, 2010 for one night. I reserved our room online and forgot to add our AAA discount. When we got there to check in I told the lady that I made a mistake and forgot to add our AAA info online. She said "Well the room is prepaid so there is nothing I can do!" She was pretty clear she wouldn't do anything to help us. She could have refunded our money and then recharged us the correct amount but I guess that was too much of an inconvenience to her. Instead she said "you got a good rate anyway" and didn't bother to even apologize for the inconvenience to us! GREAT customer service!! We left in the morning before check out time because we had a long drive ahead of us. Two hours into our drive I realized I had left my camera charger plugged into the wall (in a very visible spot) with my battery in it. I called immediately and the lady I spoke with said they had just started to clean the rooms and the cleaning people have bags with them to bring back anything they find. She said as soon as they get done and bring back what they find I will call you. She took my number and seemed very helpful. I never got a call from her so when we reached our destination that evening I called again. This time I spoke with a man (I think his name was Tyler) and he was completely in the dark about any of this. He said there was no note left at all and didn't know anything about it. I explained to him what happened and he placed me on hold while he looked in lost and found. He found nothing. He told me that no one had checked into our room since we left so he would go take a look and see if it was still there. He politely took my phone number and said he would call me back shortly. About 10-15 minutes later he called me back and apologized but said it was not there. I know my charger and battery are there, I just know it but yet they say they it was not. I called immediately when I realized it was missing but somehow it mysteriously disappeared?! My husband and I have always had great service at Holiday Inn and we make it a point to try and stay there whenever possible but this particular location has left such a bad impression and we will make sure to avoid Holiday Inn in the future!! I will also let everyone I know about the poor service we received and the loss of my charger and battery ($80) that was not returned to me. Thanks for the horrible experience Albuquerque, because of your lack of customer service you have lost our business

Recommends
5.0
over a year ago

What a great find – It is a new hotel with remarkable service. The staff is outstanding. The front desk is very courteous and helpful. We had a one bedroom suite as an upgrade to our Priority Club Card. We had never seen anything like this from Holiday Inn Express.

It was convenient to Old Town and the High Noon Restaurant. This is sometimes an overnight trip just to go to the restaurant. We are from Green Valley, Arizona. Now there is another reason to visit Albuquerque. GEAT HOTEL

 

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