Renton >Discount Tire
361 S Grady Way, Renton, WA | Directions 9805747.47143 -122.213638
M-F 8am-6pm, Sa 8am-5pm, Su Closed
Helpful and also unhelpful. – I've been a customer of this particular Discount tire for 4years now. I have always been taken care of with pricing and installation. I give them a 5 star for that. However, when unfortunate events happens. Such as blown out tires or nails in tires that cannot be replaced, I was placed in a situation where I did not feel comfortable nor did I feel like the assistant manager wanted to earn my business and help me out. I told him that I had the replacement road hazard warranty. He then insisted that I did not and would pro-rate my tire for the exchange. He tried to prove to me that I the one who purchased a warranty for this specific tire was not covered and that the only one that had coverage was a different tire we couldn't identify for the production date. Because it was on the inner tire. He then told me he didn't want to waste time by "dickering" around. I go here because I am loyal customer thinking they would try to help me and make sure everything is 100% before making a decision. This review could be bias because of one person, but definitely take into consideration that you may be taken advantage of if you don't pay attention to what your getting.
Helpful and Informative Staff – The staff were helpful in finding snow tires for my car and answering all my questions to make sure I got the right fit.
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