5 East 19th St. 2nd Floor, New York, NY | Directions 1000340.739025 -73.990641
Neighborhoods: Midtown, Flatiron District
I went to the NYC Boutique and everyone was very nice and helpful until it came time for alterations. Less than a month before my wedding my dress was destroyed... holes, pulls, ruined seams, uneven tool, I can go on and on. But instead of being reasonable and admitting fault, the manager of the store treated us as if we were garbage telling us we were seeing things. Just a terrible experience altogether. Never in my life was I treated so poorly as a customer. Never again, stay away from this store and especially the alterations department.
Brides to be should flock there!!! – Cymbeline is a dream! This shop is the calm, slow-paced, pressure-free opposite of any image you may have of wedding dress shopping! I am honestly not sure why brides-to-be aren't booking their calendar solid.
I had been to six appointments before Cymbeline, some good, some so-so, and yet even the good ones had slight sales pressure and urges to order the dress as soon as possible. I called up Cymbeline because I was feeling pressure (from the other shops!) to find something soon and I knew I hadn't found my dress yet. Unsure if they would have anything in my price range, they not only assured me that they did, but they invited me to stop in whenever was convenient for me. That came as a shock, since I had been on the wait list for one shop in the West Village for over a month!
As soon as I got to the shop I noticed that the energy there was really nice, and Renee was the salesperson who helped me. She understood right away the type of dress that would make sense for where our wedding will take place (outdoors in the fall), as well as what I had tried on previously and what I was open to. I liked every single dress I tried on - they are classic, beautifully detailed, romantic and elegant - and not trendy. And the one I found was one-of-a-kind and perfect for the fall.
So if you want a timeless, elegant, beautiful dress with salespeople who truly listen to you and help you without the pressure, this is your place!
PS - if you are reading this close to the date I'm writing, you may be able to find a great bargain - they were having a sample sale when I stopped in, and the dresses on sale were not used or worn at all - amazing!
Extraordinary Design House, Extraordinary Service – Simply put, Cymbeline is extraordinary. The gowns, the accessories, the service, and the boutique amount to a treasured find for even the most discriminating bride. If you want something truly unique that rests at the height of current fashion, then Cymbeline is for you.
Having spent many months researching on-line what kind of bridal dress I wanted, I finally narrowed my choices to Cymbeline and Priscilla of Boston. A last-minute schedule change prompted me to contact Cymbeline on Thursday to see if I could set an appointment for Saturday. Within minutes, the staff was responding to my e-mail and making the necessary arrangements. When I said that my price limit was $2,000, they assured me that they would easily find my perfect dress within my range. I was doubtful, as the photographs I saw on their website suggested much higher pricing.
On the day of my appointment, my grandmother, mother, and I arrived half-an-hour late due to traffic we encountered coming in from Connecticut. As we approached the designated place, all we found was a tiny placard indicating that Cymbeline was upstairs on the second floor. We could not have guessed from the non-descript entrance what awaited us there. Surely, Cymbeline has positioned itself quietly in its gorgeous studio because only brides who know what they want will know to look there for it.
Ivy, the manager, welcomed us profusely, not at all put off by our tardiness. She was lovely in every sense. She listened attentively to what I wanted, yet she also offered some different styles so I could experience a range of gowns. The fourth dress I tried on was "Dicchi," and it was the most spectacular dress I have ever had the privilege of putting on. The decision was a quick one, expedited by Ivy's studied eye that picked out the perfect veil and accessories. Amy, the wonderful seamstress on hand, quickly set about pinning the dress to achieve what will ultimately be the final effect.
As much as we all loved the dress, Ivy was careful not to make me feel pressured, knowing as she did that I had other appointments scheduled. It did not take long, however, for us to agree: there was no other dress for me besides Dicchi, and no other designer besides Cymbeline.
I seriously urge all of my fellow brides to make an appointment with Ivy. The workmanship and styling of these dresses, combined with surprisingly affordable prices and superb service, makes Cymbeline what it is: a true Parisian boutique that is a hidden gem in New York.
Only Shop I Went To – Ivy made the experience at Cymbeline great! She isn't pressuring or in your face. She's honest and kind. Although she can be a little scattered, she' takes the pressure feeling away and you feel truly special. The dress selections are to die for. Silk, Lace, Taffeta, Ribbons, Couture... Who wouldn't want a gown from here? I was lucky enough to meet the designer who got right into making the dress work for me. She was a French woman who spoke no English yet we understood eachother well enough. She was very opinionated when it mattered and helped me feel confident in the style i chose. the wedding isn't until 5/14/11... i bought the dress right then and there and skipped out of my Kleindfelds appt later that afternoon.
Couldn't have asked for a better experience – I am not one of those girls who has been dreaming of her wedding dress all her life. In actuality it seemed pretty daunting and scary to go out and look for that "perfect dress". Well luckily I fell into fantastic hands, Renee and Ivy were all I could have asked for. And of course, I found my dream dress... Thanks ladies! Can't wait to come back for another visit.
Look no longer for your perfect wedding dress! – I recently went wedding dress shopping with a childhood friend in the New York Showroom. It turned out to be a fantastic experience with an incredible consultant. Ivy helped us, and after listening to the type of wedding and what my friend was interested in, she immediately started pulling dresses that perfectly fit the price point and the profile. She knew her stuff and called "The Dress" before my friend had even tried it on. And boy was she right, the dress was STUNNING. All of the dresses at Cymbeline are impressive, and each fits to the unique bride. And for a girl who watches a lot of "Say Yes to the Dress", I know what I'm talking about when I say that these are WOW dresses at reasonable prices. I can't talk more highly of Ivy; she wasn't pushy, got to know us very well and laughed throughout the appointment, keeping it light and fun. I will definitely buy my dress at Cymbeline as well as soon as I find the right man ;-)
BEAUTIFUL, UNIQUE, and A FUN PLACE TO SHOP – ONE-STOP wedding shop
OUTSTANDING CONSULTANTS who LISTEN and show you the most
FABULOUS, UNIQUE gowns at
VERY REASONABLE prices!
I went in and found the perfect wedding dress in a matter of minutes, and was so happy with the experience that I purchased my rehearsal dinner dress, veil, and accessories there as well.
Really, a NYC bride's gem, and not to be missed!!
I went everywhere! and Renee at Cymbeline was FABULOUS! – I just bought my dress at Cymbeline's nyc showroom this past weekend. Renee helped me, and she was fantastic! She was easy to work with, patient, and at 9 am, very chipper. She never made me feel like I had to buy a dress, she would offer her opinion, gently, when I asked. She is the type of person you want to buy your dress from. Just lovely!
I loved every dress I tried on, even though only one was really me! The fabrics, and designs are all couture and make you feel like a TRUE bride!
I feel like I went everywhere else, I tried on at least 100 dresses, and in all ways my experience with Renee at Cymbeline was phenomenal, highly recommended!
For the most beautiful and unique wedding gown... – Cymbeline is a hidden gem off of 5th Ave and Mona Atwa is the secret. I looked through about 500 pages of magazines trying to find the perfect wedding dress. One caught my eye and when i showed my fiance, he couldn't stop thinking about it. We were in love with the "cecelia" dress from Cymbeline. I made appointments for about 3 places. Most places talked to me like I was just another customer, and a crazy one at that, looking for a same day appointment. Mona was available immediately because someone had cancelled. She told me over the phone that the dress we were in love with was available and luckily a sample was at the store in my size. I was in the store in 15 minutes and Mona pulled out a couple of gowns based on my magazine clippings. Walking into the store, I was mesmerized. All the gowns were beautifully displayed in the lighted closet and the immaculate hardwood floors kept the gowns clean and new. I felt like this is the way I want to shop for my wedding dress. Mona always greets you with a glass of champagne and the experience is very unique. It's like having a friend hold your hand through the whole process. She makes herself available and works with your schedule as much as possible. and the guy who does alterations apparently has worked with J.Lo! I got the dress of my dreams, and everyone was asking where I got it.
Cymbeline was the first stop I made on my bridal dress expedition. I happened upon the brand by looking at bridal magazines, and finding one advertisement with a dress that seemed like me. When I got to Cymbeline (with my mother in tow), Mona Atwa made the my first experience of trying on bridal gowns a BLAST (my mom and I haven't gotten along so well in YEARS). With a skillful eye, backed by years of experience in the bridal industry, Mona pulled a number of dresses she thought I should try, in addition to the one I came to the shop to see. While the dress I liked in the magazine was beautiful, it was similar in style to what I would normally wear to a formal occasion (albeit in off white). But EVERYTHING that Mona pulled was fantastic. Whereas I couldn't see what might work best, Mona did, and kindly shared her expertise. I wasn't rushed, and Mona actually pinned each dress on me so I could see how it would actually fit (unlike all other bridal salons I've been to where they clip ill-fitting dresses on you and try and make it work).
Since it was my first bridal endeavor, I had to do the requisite research and went from bridal shop to bridal shop meeting lackluster sales people, and trying on at least 100 dresses in two weeks. So, I returned to Mona at Cymbeline and found my dress.
I couldn't imagine a better experience. Mona is going to customize the gown for me, and I feel completely sure of the decision to be in this process with her. (Actually, the only decision I'm sure of so far in the wedding planning process!).
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