101 Stanton Street, New York, NY | Directions 1000240.721216 -73.987948
Tue-Fri, 12pm-10pm; Sat-Sun, 11am-7pm; Mon, closed
Neighborhoods: Downtown, Lower East Side
I really wanted to love this place, and the atmosphere is awesome. But if you want a vintage 50s hairdo, go someplace else. I brought in a picture of what I wanted and the hairstylist didn't even come close to achieving it. She looked at the picture for two seconds and did a super quick style that anyone could have done. And it lasted a total of TWO DAYS before became a serious mess. I could have done better myself. Not to mention that she didn't even bother to wash my hair! It was dirty when I got there and dirty when I left. As much as I paid I should have received so much more.
Good cut grew out very well – I went here because it seems I've tried every pace in this city at one point or another. The haircut was really good but not what I asked for. Altho I never get what I ask for I'm sure now it has more to do with my hair type than the stylists skills. I have very dark think curly hair. No matter where I go I tell them to give me a cut/style and not to cut my hair short because i have thick curly hair and it needs to be long. they always cut too much.
I came here and of course they cut like 4-5 inches off which was way too much but that was a few months ago and it has grown out nicely. so i'm not sure how i feel about this place at first I was pissed but my cut has held up so i guess i got my moneys worth.
I started crying when I got home! – I went to Pimps & Pinups last night for the first time and my stylist name was Flame, what a disaster that experience was... I asked for hair color swatch book, he gave it to me, but took it away asking just to tell him what I wanted. I told him that my color was too brassy and I wanted the base to be like the hair on the back, because my natural hair is dark brown and my roots were to noticeable because of what I had on top was too light, I asked him that I wanted lighter highlights around my face and thin once so they are not that noticeable for half head... Well... I was shocked when the towel came off - it was way too light - he made my base mousy dirty blond and the placement of highlights was all wrong! I've been coloring my hair for 23 years, but he started arguing with me about my natural hair color!!! I even showed him in the swatch book, but he still argued with me like it was my first time getting my hair done... ughhhh. He had to tone down my roots and add a highlight around my forehead - which came out yellow, but he still argued with me that it was not yellow, I made him take out the yellow - no more highlight!... so the toner in the end he only washed out with water, I came home and my scalp was on fire, I had to wash it with conditioner again, forget about getting a haircut or having a nice blow out, I could not get out of there fast enough! It was 9:30pm by them (I came in at 6:30pm for roots touch up and half head highlights). So now I would have to go find a professional to get that fixed and I paid $200! My hair now looks awful! What a terrible job, and he ruined my already over processed hair completely... I started crying when I got home and looked in the mirror, and I don't cry very often...
Really Great Haircut – My first real time in a salon in over 5 years. (I shave my head.) And it was a perfect from start to finish. I walk in and they are playing the Pixies. That's a plus. Then the product they use I can't find in NYC stores: Kevin Murphy. Perfect. Then Lizzie. She gave me a perfect haircut. I was contemplating shaving my head again - but after this haircut I think I'll keep it going. And a glass of wine while you're getting your hair done is the cherry on top.
shannon is a great colorist – shannon colored my hair today. she is amazing. she took the VERY dark brown hair color out of my hair and turned it back into the super light beige blonde that i'm used to. i'm super impressed. at the nape of my neck, where it had been colored almost black, there are what looks like strawberry blonde lowlights now, but not brassy or orange looking at all. it's amazing what she was able to accomplish in one sitting. also, she didn't seem to dry it out or damage it.
Amazing Haircuts! – I decided to do a search for cool salons in the city for a haircut. It's been a few months and I desperately needed one. Once I read that this is a salon in London as well, I had to try it. Boy am I glad I did. Shannon was amazing. She spent a lot of time asking me exactly what I wanted and did exactly what I asked!! I have been getting compliments all day at work. (Every one noticed). I will definitely be back. I am so sick of salons that cut your hair straight boring across...I love all the choppiness..super sexy. Did I mention the complimentary wine.. Loved it!!
One of the best colors in the city! – I came in for the first time yesterday and saw Marissa. She gave me a single process and a cut and I had an amazing time. It's so friendly and cool in there and if you book on-line with Lifebooker, you can get a 20% discount!
I will be back!
Rocking Stylist, rocking hair – I went to Pimps and Pinups for the first time this week and I am really impressed. The gentleman who greated me was sweet and funny. My stylist Angelina was awesome. She and I really talked about what I wanted and she totally delivered. I really dig my cut and she did it in a way that I can wear it in a bunch of different styles. She was a real doll with a great artistic eye. I highly recommend her.
Poor service, worse attitude – Booked a double process with Shannon, asking to have my brown hair dyed red. Gave examples like Amy Adams, Gillian Anderson, Christina Hendricks, etc., but asked for something that would still look rich, natural and flattering to my dark coloring. Shannon pressured me to pick a swatch, even though I told her I wasn't comfortable with my own judgment and wanted her to pick one for me. We "settled" on a very deep red that I was unsure of, especially when Shannon said that she was planning to single process and add lowlights (I should have objected, but didn't, mea culpa on that).
The color I came out with was closer to purple than red, and extremely dark and flat. I told her that it wasn't what I wanted, and she said, literally, "You're the one who picked the swatch, you silly girl!" After I complained, she agreed to put a copper toner in. I reluctantly agreed that it was closer to what I'd wanted, and since I'd been there for four hours and had plans, I left, unhappy... Later, I realized that not only was the color nothing like I'd asked for, but it wasn't even of a salon quality: it was uneven, much browner in some places than in others. I called to complain and the manager, John, promptly agreed to book me for a free redo. I told him at the time that I would probably need a double process to fix it, which he didn't comment on...
...Until I got to the salon for my redo with Karen, at which point, John suddenly claimed that he had no idea I wanted a double process, that I had been changing my mind constantly, that it was my fault the color was the way it was, that it actually was exactly what I had asked for in the first place. He told me I would have to pay $70 and come back another day to have it fixed. After arguing with him for half an hour, pointing out that I 1) had always said "double process," 2) had never once changed my mind about my look, and 3) had been called names by the stylist, he agreed to rebook me for free.
On Monday, I saw Karen. To her credit, she spent several hours with me, not knowing if I would give her any money for it (which I did -- more, in fact, than the salon wanted to charge me), and did attempt to fix my hair to something I actually wanted. However, there were two problems: first, like Shannon and John, she was very passive-aggressive when asked even the simplest questions. For example, I asked her if my hair would turn out darker on the bottom than on top. She was very cool when she told me that it wouldn't, and would be even all over. In fact, it is now significantly darker on the bottom (much closer to the color I want, whereas the top is a bright, Cheeto-like orange!).
So, obviously, the second problem is that no one seems to know how to dye hair there. I've dyed my hair for years and never had as much a color disparity as I do between the top and the bottom. I suspect the problem is actually that she lost track of time while bleaching my roots, busy talking to the receptionist (Katie, who is very, very nice and deserves every credit in the world).
I'll also add that none of the problems with my hair itself are just my opinion, although John and Karen both challenged me at every turn, acting like I was just making up every problem. After the first job, people told me my hair looked "purple" and like I had gotten "magenta highlights." The second time, someone came up to me and asked if it was supposed to be so much darker on the bottom. So this isn't in my imagination!
I'm sorry for the obscene length of this review, but this is literally the worst service I have ever had from a salon or anything else -- so bad that I made an account just to write about it! I clearly will not be using this place again, and I will be discouraging all of my friends away from it as well. In the meantime, hopefully the top of my head fades to a more natural color before I lose it and run off to Duane Reade.
Love from the first haircut :) – Pimps & Pinups rock!!! I don't remember getting so many compliments about my hair...Ever!
I've had my hair done at Fekkai, Vidal Sassoon & many other expensive salons in the city, but have never been so happy with the results! Salon looks fantastic, prices are fair plus they are open til 10PM :)
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