292 Main Street, Hackensack, NJ | Directions 0760140.887535 -74.040931
Do not hire this Company! They way over charged me . $400.00 OVER THE ORIGINAL QUOTE . This was an easy move that they made into a nightmare. If your looking for affordable and professional movers.......Look elsewhere ! Since the delivery was finished after 5:00 pm I could not speak to anyone in their office or a Manager to Complain that their Crew overcharging me. When i demanaded to speak to a manager ....they called and the Manager on call would not speak to me on the Phone. I'm so disgusted . Anthony the sales guy seemed Nice but damn they screw you bad . My walls were damaged ...my Floors damaged...they didn't have tools to take apart a child's bed....I found a guy sleeping on the Floor ...I had to wake him up.........and i paid a fortune for it. Thanks for robbing me East Coast . Thanks for Robbing middle class hard working people out of their hard earned Money . Do not use ...look Elsewhere .
Talk about bait and switch!! All the stories you start seeing on the internet about this company are true!! They don't use Semi's to move you. They show up in a rented Penske truck. Tell you they go by weight and then turn around and say they go by cu.ft. Tried to DOUBLE the rate!! I said No Way....turned around and rented my own Penske truck....hired one of their guys away from them to drive for me & turned them into D.O.T. (Department of Transportation). This company is pathetic and totally dishonest!! They prey on women and elderly because when they get there and double the price, most people don't have any other options or choices. I did!! DON'T USE THIS COMPANY!! IT'S ALL A SCAM!! Everyone should report this sad little company to the Department of Transportation and put them out of business!!
Very pleased with service...We relocated from NJ to FL and this was our first move. I contacted many movers and received quotes lower than East West. In the end I went with them for many reasons. First of all Anthony, my account manager was wonderful! I felt comfortable with him from day one. He never bashed a competitor and advised me all the way. He never mislead me and advised me up front of all extra and additional charges that may occur. I was quoted a price and in the end only paid an additional 75.00 due to additional steps.
They arrived on time to pick up items. Will and his moving crew were excellent and quick. They were knowledgeable and careful with my items by wrapping blankets around furniture.
The guys who delivered were fun and helpful when they got here even though the complex was hard to get around in with the size truck they had. Have no complaints at all about anyone.
Maddy, the supervisor called and updated me on the shipment and when the truck was leaving.
I understood my items were going into storage and when I told them that we were going to be in our new place Anthony started the ball rolling.
I did my own packing and can tell you I had 2 items broken, a glass and a dish. They was gentle with items and I helped by marking boxes fragile and which side was up.
I would use them again anytime going any place. Good Job everyone, especially Anthony. He is the best!!!
I hired east west movers to move me localy from teaneck,nj to edgewater, nj.
The day of the move i was so stressed out from packing and running around that I almost had a breakdown, I hired anyway movers, they showed up on time and began working immediately.
They all went to separate areas of the house to start packing. I was surprised to see how fast these guys were. The move began at 9 am sharp and finished all the work right around 3 pm. No hidden fees or charges at the end of the day. That what I was most concerned about. Move went smooth an really have no complaints thanks a lot guys. I will definitely recommend you guys.
My husband and I used East West this past weekend to move from a one bedroom apartment to a 3 bedroom house. We were extremely happy with the service we received. First, Tim in the office provided a very accurate estimate and was up front about everything. Then Manny and his guys arrived promptly and were very easy to work with. They used the time efficiently and took great care in handling our personal belongings! I will definitely recommend and use East West movers again in the future! I will also request Manny in the future!
Please do not use these scam artists! Where to start... Yes they are really good at talking you into stuff, especially Anthony. But once they ripped you off you will not hear from them anymore! First of all they falsely wrote behind each and every item and box either damaged, scratched, bent, etc. Even stuff that wasnt scratched or anything when we got it back. Just to secure their behinds they write it behind all your perfectly fine stuff when they pick it up. ALL of furniture was delivered scratched and beat up, with handles missing, wood came off, boxes were shattered,etc. They even broke our glass coffee table and then tried to blame it on us! No wonder when we saw how they threw everything in a tight space on a truck on top of each other even heavy stuff on top and they reload your things several times! Its funny how they try to blame it on you when you know your stuff was fine when being packed in front of you! Some small things and shoes were missing and we know we packed them for sure! Go figure... They also didnt build anything back up when they delivered as we were told before. And those guys who brought our stuff were disgusting they used our bathroom and left paper that had stains from wiping themselves laying on the floor! Then of course since everything got damaged I filed a complaint and now a year later I still havent heard from them! I am warning you, please find another company if you care about your stuff!
Worst company EVER!!!! Do NOT USE!!!! – I had a horrible experience with this company!!! I would never use this company!!!!!
Not only did they charge me an extreme amount of money, but they refused to move most of my items!!! If my husand and his friends were not there, my furniture would still be in my old house. There are several objects that NEVER made it off their truck. I have called several times and spoken to managers. I was called a liar, and they have refused to help me locate my missing items!!! DO NOT USE!!!!
Great movers!! – I've used East West twice now, and I have not regretted it one bit. They are fast, professional and very gentle with products.
They were prompt and courteous. They were able to move us efficiently. They followed up with us before the move to make sure everything was in order, and they were following up afterwards to make sure everything went well.
Highly recommend them!
Exceptional Service! – My family relocated with EWM earlier this month and I could not have made a better decision in choosing a professional moving company.
When I was approached with the offer of a promotion at my current job, I was apprehensive to hear that it would require me to relocate to Arizona. (I previously resided in NY) Not only did I have to quickly made the decision to accept the promotion, but I would have to decide on a Moving Company to perform the move as I am a full time employee and mother of two with absolutely no time to pack, organize etc.
My husband and I did our research before deciding to choose EWM. We had about 4 in house estimates done in about a week and decided to chose the company that we were most comfortable with: The company that provided us with the most accurate information according to our items, the best customer service and a flat rate that stayed completely the same on the day they packed us up!
I agree with a lot of the other customers on this site that the men that came to pack our items were very respectful to my family as well as our belongings. Being that my husband and I had little to no time to pack our entire house, we chose the full packing service at the time of the estimate and also decided to purchase additional insurance for the fragile items we have acquired over the years. I would be misleading you if I said that I was not extremely nervous about having a company pack and then move my belongings all the way from NY to AZ. (My husband was more worried about his plasma than anything else. Ha Ha) However when I saw how carefully everything had been packed, I felt assured that this company knew exactly what they were doing.
When we had arrived to Arizona I was more than anxious to receive our possessions, but the EWM staff was efficient at providing us with information about our delivery. The driver even called my husband to let him know that he may arrive earlier than expected and wanted to know if we would be available. If I though at that point it couldn't get any better, I was wrong. Not only did the driver and his helper bring our items in as carefully as they were taken out, but they assembled everything that the men that picked up our items disassembled as I was promised.
Overall we were completely satisfied with our move. It was the first time my family and I had ever used a company to relocate and they really helped to make our transition a smooth one. My husband and I have recommended them to our companies to use for future relocations and would absolutely use East West Movers again.
Great Move! – I move last week from bronx ny to florida with east west movers. the company was excellente with the packing of my furniture. At first i was nervous because i did not want the price to go to high. but after going over the list that i gave them, i was ok with the price they gave me. i was suprize when the men came because they were nice and respecful and help me a lot. they packed my things very good and when i got my things at my new house, i was suprize because everything was very good. nothin broken or loss. I will refer them to my friends and family if they need to move. thanks.
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