Spas >Elite Salon & Day Spa
4290 Herschel Street, Jacksonville, FL | Directions 3221030.283412 -81.713723
Neighborhoods: Fairfax, Southwest
My deployed husband spent nearly $500.00 for a full day package for myself on valentines day. When I walked in I was very happy with the way the front looked but was thrown off by the way that the employees dressed. I had a massage that was mediocre but the massage therapist ruined the experience for me. She continued to talk about the zimmerman case and all of the negative things going on...i'm sorry but the last thing I want to hear during a massage is all of the drama going around in this world. The establishment that I went to was run down and the pedi chair location looked like a mess. I'm only touching on a few things because I dont want to write a novel.. The manager was unprofessional and told me all about her life. When I went to pay the employee was eating chicken wings with her fingers and would not move to let me pay. I called and complained but nothing was ever done. I left there feeling like dirty and no refreshed.
I'm extremely happy I never booked this spa package. I called trying to get a couples massage for a particular date and the receptionist stated she needed information from me before even looking at the schedule. She stated she needed my name and phone number, which I gladly provided, but then needed the Groupon number to see the schedule. I told her I'm trying to find out the availability before I buy it so I can make sure I get the date and time I'm needing. She said it's probably booked up anyway. She didn't even bother to look. I got lucky that I didn't book it because the reviews are horrible and the replies from the business sound so unprofessional.
To Anne Marie..1st we don't even have an Anne Marie that has visited our establishment. We take notes on all phone calls and no one has called about this. We offer 50%off deal on another site and there was a very similar complaint, obviously by you, but no phone calls.This is a new establishment, very clean and definitely not messy. We don't even have enough supplies and surrounding to be cluttery or messy. The new manager takes great pride in making sure everything is perfect. Most massage establishments use the matching pillow case drape and tuck it, for added comfort. All linens are changed after every client, immediately. We spoke with the massage therapist and she said wasn't sure, who this can be, but if she was chewing gum, its because she probably just had lunch and wanted to be sure she had fresh breath. I personally, have looked at her clothes and not only are they clean, but new. Very polished attire. I think her crazy hair is adorable! I guess it's just a matter of preferences. If your eyes were closed, the light wouldn't be so bright ( it's really not), and you could have suggested she drape it with a towel..(communication). I have received nothing but compliments from other clients regarding this young lady. Perhaps she just wasn't the right gender or ethnic? Can't please everyone..but we try.
Back massage from hell, the entire "spa" looks like a mess. The girl that gave me a massage had super dirty clothes on, crazy hair and was chewing gum like a a COW the entire time she was around me. The massage room was dirty and they had a pillow case around the head rest of the massage table where you put your face that did not look washed. The room had a lamp that they do not dim so it was extremely bright the entire time. Once the massage started the girl put her elbow on my spine 3 or 4 times, was burping the entireeeeee time and chewing gum like a COW. Worst experience I have ever had at a salon. I called about 5 time and left messages with different people asking to speak to the manager and no one ever called me back.
Since my Groupon purchase, I am a frequent attendee of Elite and what I love the most is the environment. Always bubbly and friendly, in addition to cleanliness. I have had massages by 2 different massage therapists and both did the best massages, I have ever had and I' ve had many massages. I bought a Groupon and have remained here since.
The Great ABC's of Elite Salon & Day Spa – 20% is what I tip....teehee....me funny!! ( :0P
Excellent Massage...great Polish – I truely enjoyed my experience here. The girls were really dedicated and you could feel it in the air. Very relaxing and informative about hair & how to take care of it. I also got a massage, a pedicure and a manicure with the Shelack and Beth did a great job. I am hard on my nails so this will help. It was dry immediately and very shiney. The massage therapist Candice fingers found all my aches & pains and really helped me with my lower back pain. The mimosas and the chocolates were a nice touch also.
Great day at the Spa – I visited last week to use a gift card I received last week and found this establishment to be quite lovely. I especially enjoyed the massage and facial. And the lunch was superb. I came her for my birthday; definitly one of the best presents I've received. It was simply a great way to relax and enjoy my day. I will definitly be back, as the young woman up at the front desk gave me a $ 20 off card for my next day at the spa. I would highly recommend this establishment.
Full Service Massage Salon & Spa – Elite Salon and Day Spa is conveniently located in historic Avondale / Ortega and has been offering a full range of salon and spa services to our customers in the Jacksonville and Orange Park area for thirteen years. We believe in combining the best of American and European Spa philosophies. The range of disciplines practiced here include Massotherapy, Heliotherapy, Aromatherapy, Aesthetic Refinement, as well as the personal beauty services of hair care, body waxing, make up, facials and nail care. Our staff is professionally trained and licensed in the latest advances in spa therapy and more than 50 specialized pampering services are offered. All services are appropriately designed for both men and women.
Some of our most popular requests are: Repechage Deep Cleansing Aromatherapy Facial for Combination, Acne prone or Normal Skin or the Repechage renewal Facial for Mature or Dry Skin. We also offer Intaglio Glycolic Skin Resurfacing Treatment and Daily Skin Care Program, Sea salt Body Polishing and A 27 Herbal, Seaweed and Peppermint Body Wrap.
A wide variety of attractive spa packages and gift certificates are available both online and at our historic Avondale / Ortega location. Furthermore, we have just introduced Elizabeth
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