Issaquah >Health & Medical Services >
Dentists >Kevin Lee DDS Ps Family & Cosmetic Dentistry
22619 Se 64th Pl, Issaquah, WA | Directions 9802747.543706 -122.037633
Neighborhoods: North Issaquah
Extremely disappointed. I came to Kevin Lee to have a crown and post inserted into an implant. Several appointments later he broke the screw while putting in the crown. He appeared completely unfamilar with the procedure and refused to extract the broken screw he left in my mouth sending me to another dentist. I then learned he should have used a special screwdriver and torqued the screw to a specific measurement. It appears he tried to do this without the appropriate equipment because I foolishly went back to have him install a new tooth and he then told me he did not have the proper equipment and I would have to delay the appointment while he found the right equipment. Even then the new tooth did not fit right. he response was to say "I guess I just can't please you." I then received a letter telling me to find another dentist.
Rude Office especially Kelly – I was told on the phone to hold to provide insurance information. I waited over 5 minutes, and they hung up on me. I called back and informed Kelly in the office of my concern, but she rudely told me to look for another dentist. Kelly never apologized; she was rude and abruptly hung the phone on me while I was providing feedback about the service that I received. May Kelly receive the same service that she provided to me. Very rude!!
At the office of Kevin Lee, DDS, quality customer service is our most important priority. While it is never pleasant to receive feedback that falls short of that standard, we do appreciate that we are not exempt from receiving a negative consumer complaint. We are honored to have the opportunity to continue to serve our patients, both existing and new. We will continue to do so in a manner that places our patients care and concerns as priority one and are humbled by the remarks of exemplary customer service we have received by doing so.
superlative service – Dr Lee and his crack team are masters. I've had 4 crowns with the most minimal pain of any dentist yet and with invariably satisfying results.
Great dentist, office & staff – Dr. Lee & his staff made me feel welcome were very genuine. From the digital x-rays (less radiation) to sunglasses for my visit, everything was above my expectations. I thought I had been to good dentists before, but Dr. Lee's office proved me wrong. Glad I trusted the previous Citysearch & Google reviews when choosing a dentist.
Fast, friendly and great location! – I am a new patient at Dr. Lee's office. The office is conveniently located off I90 in Issaquah. Dr. Lee is super nice, gentle and FAST! The office staff are great. One of the best dentists I have seen - I'm definitely returning and referring friends and family.
Editorial Review – The staff at the office of Dr. Kevin K. Lee, DDS, PS, in Issaquah, is highly educated, experienced and has the tools, technique and technology to improve your smile.
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