Massage >Massage Envy
342 W Army Trail Ste 120, Bloomingdale, IL | Directions 6010841.939153 -88.110186
I'm a member and really love this place. Just got my massage and felt compelled to share my appreciation. The receptionists are very friendly and the therapists are great. I see about three different ones and like them all.
Don't do it! – Wow, what a horrible experience. I went in to relax and they undid any possible relief with their pushy contracts. I felt like I was talking to a telemarketer who just would not take no for an answer!
Massage Envy - Business Mal practice
Please stay away from these frauds.
They lure you into their contracts with false information saying. It will cost you $78 without contract but $39 with contract. What they don't tell you is you have to pay monthly membership charge of $20 which makes it $59 not $39. By the time you know this you must have signed the contract. When you ask them about it any additional massages in the month will cost you $39(nice).
Hassles to get out of the contract:
Get a doc certificate to get out the contract. What kind of sane person will sign the contract if he knows that he has to get a doc certificate to get out of the contract. But they withheld this information to get you sign the contract. The second is move away 25 miles from you current address ( wow so I have to move away to get out of your contract).
When I insisted that I do not like their service and to get me out of their contract they said to get it from other towns. This is real hypocrisy they say they take you out of their contracts when you move away 25 miles but they want you to go other towns to get service in case you don't like service in this town - Great.
Final touch - Their contracts are auto renewed. Incase you are not careful - you are stuck for another cycle.
Please raise your voice against them.
Ok, but not the greates – I was given a gift certificate for Massage Envy so I went ahead and used it for one massage plus 20% tip. Later I was told by the very friendly and outgoing receptionist about their membership. Ok, I thought .... BUT what she didn't mention was that I was held accountable for a good 3 months after signing the contract until I can actually be out of it, NOT "30 days after the signing this contract you can cancel". She should not have told me about this when I was feeling good and heavenly after my massage. My mistake.
Fast forward, I'm now 3 months into my contract and only used 2 massages, why? Because the last massage I had left me in terrible pain to where I couldn't even turn my neck to my left.
Please be warned: Do not sign up for the contract, you're better off paying for your massages as you go, it's just the same. They charge $59.00/month BUT you end up paying $79.00 for each massage so what's the discount with a membership?? NOTHING!!!
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