Techfusion

(617) 491-1001 | View Website

20 Concord Ln, Cambridge, MA | Directions   02138

42.387935 -71.142673

 
Computer Repair, Computer Programming Services  more

Neighborhoods: Cambridge Highlands

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Techfusion
Techfusion

Reviews for Techfusion

Doesn't Recommend
over a year ago

Contrary to their slogan, there is such a thing as lost data. I took in a flash drive that went haywire with mostly Word documents on it. They took 1 month+ to determine they couldn't get anything off the flash drive or the hard drive of the computer I was using, which I brought in and left with them for weeks. And charged $650.

over a year ago

Awful, just plain awful. The owner is rude, arrogant and dishonest. They didn't recover my data, lied about what they had recovered, and charged me a fortune. This was one of the worst experiences of my life. There is no need to subject yourself to this amateur, shady business. Go to the real professionals and save yourself some heartache.

Doesn't Recommend
1.0
over a year ago

Can't be trusted – Took a crashed drive to these folks. They recovered it nicely and charged a small fortune. OK I can live with that. But then they copied and gave the data to a complete stranger! (the stranger had to contact ME!). Sensitive files including bank accounts and SSN. Company admitted the screw up, tried to blame the other guy, then lawyered up. No apology, No trying to make it right.

Don't trust their "chain of custody" BS. Not trustworthy.

Recommends
5.0
over a year ago

Best Data Recovery In Boston – I recently experienced a crash of a hard drive containing all of the data of my accounting system. Unfortunately, I discovered that my last clean back-up was over four months old! Techfusion saved the day. Within three days of the crash my system, and accounting server was back up and running with absolutely no data loss. During the recovery period the engineer working on the drive kept me updated on the progress of the recovery. Your service was very prompt, professional, and very reasonably priced. Techfusion will be number one on my list if I ever experience data loss again due to a drive crash. Thanks again for the great service.

Sarkis Boyajian, CEO

Senior Special Care

Doesn't Recommend
1.0
over a year ago

HORRIBLE EXPERIENCE – I chose TechFusion based on the favorable reviews on this site. Unfortunately, my experience could not have been more different. Seems like this outfit is reverting to bad form circa 2007.

I was a corporate customer and hindsight tells me that I was an automatic target. My employer's policy required signing of a confidentiality agreement. I made a 10:30am appointment with the owner to sign the document. STRIKE #1: he was a no-show. The papers were eventually signed and I dropped off the hard-drive. I called up after one week to check status and was told that my drive was in bad shape and it clicked incessantly. I knew it was not like that when I dropped it off. So I showed up unannounced at the shop and asked to see my drive. They brought one out, plugged it in and sure enough, it was clicking bad. The only problem was, it was NOT my drive, STRIKE #2. The next day, they phoned and said there was very little chance of recovering any data from the drive. I waited a few days and decided to retrieve the drive and take it somewhere else. As soon as I walked in the door, they did an about-face and said they had good news that most of the data could be recovered. The bad news was the price just quadrupled, STRIKE #3. A few days later, they called up and said they had burned the complete listing of the recovered files to a CD ready for me to pick up. I picked up the CD after work and tried to read it as soon as I got home. It turned out to be BLANK, STRIKE #4. I cannot help but wonder to whom they actually gave my file list to. I talked to the owner and he promised to deliver the recovered data to me as a way of making it up to me. Well, you guessed it, STRIKE #5: NO delivery, I ended up making one last trip to pick up the data.

In my case, lightning struck not once, but multiple times. I seriously question TechFusion's honesty, ethics and competence. It is definitely not a shop I will do business with again.

Recommends
5.0
over a year ago

Life Savers, and I dont mean the candy!! – Techfusion did an oustanding job recovering my family's home PC when it crashed from a surge/blackout we had. The turnaround time and price were very fair in comparison to all the other data recovery companies I contacted. The staff was very friendly and helpful. They kept me up to date during the entire process, therefore I was at ease and ensured that they meant business and that my data would be recovered. All in all I would highly recommend Techfusion's professional data recovery service.

Recommends
5.0
over a year ago

Data Restore – Great and outstanding company they helped me out restore my iphones lost data and restore my data back on to my phone. Thank you for the help and keep up the good work guys.

Recommends
5.0
over a year ago

Incredible Work! They saved my job! – My work computer hard drive had crashed and I was sure that my life was over because I had lost years of work related data. I took the hard drive tom couple of data recovering places and they had looked at it, but could not retrieve all the files. Now I was sure that I was doomed. Luckily a friend of mine was in a similar situation and recommended that I should have Techfusion check the hard drive out. He said that they were the people to go at times like this.

Incredibly he was right. After calling them and taking the hard drive in I had all the files within a week recovered. They got my life back on the road by saving my job. Thank you Techfusion, I can’t thank you enough!!!

Recommends
5.0
over a year ago

Very Good Service – I had a laptop with password that i just couldnt remember, and i needed the files that were locked. So I found Techfusion and decided to send my computer to them so they could unlock the password.

They had very good service, when i got my computer back, the password was taken off and my computer had all the files and software that were on it when it had the password. They did a very good job, and i would recommend their services to you.

Recommends
5.0
over a year ago

Excellent Service – I don't usually take the time to write reviews, actually this is my first time but I was so happy with my results that here I am.

After dropping my laptop (don't ask how) I kept hearing a clicking noise, but things seemed to be fine and I didn't think anything about it. After about a week, my computer just crashed and I couldn't get it to work. A friend of mine recommended Techfusion. Brandon a pleasant fellow took in my order, and explained that I should have brought in my laptop as soon as I heard the clicking noise. They quoted me a price range depending on how complicated the data recovery would be, and put in a rush order because I told them I needed my laptop for a project ASAP.

They called me the next day and told me that the drive was not as damaged as they had anticipated, and I was pleasantly surprised to find out that I would be charged towards the middle of the price they had quoted me. The following day, I picked up my laptop with a backup copy of my files on a usb stick.

I couldn't be happier with the results and I highly recommend Techfusion.

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