546 Griffith Rd, Charlotte, NC | Directions 28217-354535.159222 -80.885307
24/7, Open 7 Days, Open Holidays, Appointments Available, 24 Hour Emergency Service Available
Neighborhoods: Montclaire South
Description Of Work:
Replaced Moen valve cartridge in garden tub. Inspected leaking toilet and hot water heater and advised on both while visiting our residence.
The crew had a busy day, but the staff kept me updated all day on their progress and when to likely expect the plumber. I didn't feel at all inconvenienced because of the amount of communication I received. The plumber was both professional and knowledgeable. Rightway gives estimates on the repairs when they arrive so that you can pick and choose what you'd like fixed. We were pleased with the service and will use them again.
Rightway Plumbing has been the only plumber we've called since moving to Charlotte. Recently, we had an appointment to have our kitchen faucet replaced. After it started leaking unexpectedly, they were able to squeeze us in a couple of days early. John even stayed until 9:30 p.m., to make sure the job was complete. We appreciate knowing we can call, talk to a person, or receive a call back, and be able to trust the company and its workers. We highly recommend Rightway Plumbing for all your plumbing needs, always.
Rightway Plumbing will be our first choice each time we are in need of a Plumber! We called John on a Friday night at 6pm in August. We had reported the leak to the Water department in Charlotte 8 days before and daily calls with no response. I searched for a plumber on the internet and called Rightway Plumbing and spoke to John. He answered the phone and came out the next day to look at the leak he was able to make the repair which included a new valve at the street a new water line to the house and updating of some valves and pipes. The city also had to put a new valve on there side. John is very reliable and explains in detail what needs to be done. He is also very conscientious of the cost and thinks through each job. Just this week the water started to leak at the street on the city side again no response. I called Rightway Plumbing and John came out to make the repair on the city side of the valve. I am thankful that we found an honest and reliable plumber and we will use Rightway Plumbing with confidence each time we are in need of a plumber.
Rightway was a breath of fresh air ! – I had several issues , Both Plumbing and a Gas leak . Both after Hrs . I called and from start to finish the service was great Scheduling someone to come out was smooth I didn't have to wait until the next Morning . John came out and fixed everything The Price was right on point and worth every penny because the service and attention to detail was amazing ! They wear shoe protectors the men are in uniforms , professional . All in all Rightway of Charlotte is my Go to plumbing Provider. Highly recommend .
Righway is the Rightway – I had been shopping around for the right water heater, with so many types of products out there how do you choose. John came out and explained in detail my options, and on top of that advised me which one to get that was not the highest priced one. He installed the right one for me not him. Thanks John.
Great weekend service!! Super nice guys!! – On April 11, a pipe burst under our home. It was a big leak in a pipe and we called Rightway Plumbing on Saturday... two very kind gentleman showed up the same day and had our nightmare fixed in an expedient manner and with much diligence. We were so thankful as it was easter weekend and our son was in town from the naval academy. Because of your staff, our easter was great and we could still spend it with our son in our home. Thanks so much!!!
Quality work – We decided we needed a new water tank and spoke to several plumbers about makes and models and prices. John was very knowledgeable about his products and we decided to go with the Rinnai tankless. We never even new they were there installing it. They were clean and qucik.
Best plumber in Charlotte!! – No complaints here! They were on time, which is HUGE for me! The office stayed in touch with me and the technician was very professional and detailed. They looked very professional from the truck to the uniform to the flat rate pricing he showed me. He even put on shoe covers when he needed to step on my carpet. Great job!!
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