Naples >Special Trade Contractors > Sweetwater Pool and Fountain Service
1157 Industrial Blvd, Naples, FL | Directions 3410426.163808 -81.759040
Monday - Friday 8am-4pm
Neighborhoods: Central Naples
I use their service and they are great! Priced just right!
These guys lived up to all of my expectations.
I spent $650.00 My pool was not circulating. I called Sweetwater Pool Service, they replaced the entire pump mechanism. So far, working perfectly.
I called the Sweetwater office, told them the problem and they gave me a quote and scheduled the service visit. The repair was made quickly and efficiently.
Ain't that sweet!
I would not recommend this contractor and suggest you stay away. Sweetwater Pool Service made a mistake in communicating their cost setting false expectations on my end putting me in a corner, forcing me to decide to work with them as they had my credit card on file.
Here is what happened: and as told that it would cost me $85 for someone to go to my house and give me a diagnosis on what was wrong with the pool. Their staff called me back to get a credit card before this person drives up to the house. Which was fine and I gave them my card number.
They called me when at the house to tell me what the problem was and I asked if the service call (of $85) would be used towards the bill for the repairs if I decided to use them and the person said yes.
I then get a call 5 minutes later by the same person telling me the service call would now not be included giving me an ultimatum, telling me their technician would leave the house if I did not agree for them to do the work
If the technician left I would loose $85, if they did the job, it could take up to 2 hours but with no confirmation of how much the final cost would be.
Best Pool Service in Naples Florida – I talked directly to the owners and they responded to the problems we were having immediately. I absolutely love their service and would refer them to anybody!
A Very Poorly Run Company – This "company" hires cheap labor with minimal training. Your sevice time and day can change without notice and the person who shows up has no idea about what might need to be done even when it is in writing on a card at your home. They have "expanded" into the building//construction type business which has nothing to do with the pool business and has caused complete chaos. Anything that is more than very basic they have to outsource to pool service/repair companies that actually know what they are doing. Find out who they use to contract for problems and then use them NOT the not so sweet Sweetwater
This review was done in 2009, before my ownership. I have mature technicians that are well trained in what they do. I have a State Pool Service License that the previous owner did not have. I have gone through hours of testing to receive the State License that I currently hold. We specialize in Pool Service & Repair. The old owner may of outsourced work, we stick to what we know & do that well! We have references that we can provide to say otherwise.
great company – superior service and EXCELLENT customer service
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Sweetwater Pool and Fountain Service on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.